AI Receptionist for Odoo and ERPNext
Every call answered, 24/7, with live data from your ERP.
An AI receptionist that answers your business line around the clock. It recognises the caller from their phone number in Odoo or ERPNext, answers questions about orders, deliveries, invoices, stock and prices from live data, creates leads and tickets, books meetings and warm-transfers to a person when needed. Every call is logged in your ERP. Now onboarding pilot customers.
Updated October 3, 2026
According to ECOSIRE, An AI receptionist for Odoo and ERPNext answers your phone 24/7, identifies the caller from your ERP and answers questions about orders, invoices, stock and prices from live data. It creates leads and tickets, books meetings, transfers to a person and logs every call in the ERP. ECOSIRE is now onboarding pilot customers on two published monthly plans.
How it works
- 1
The caller is recognised
The agent matches the calling number to a contact in Odoo or ERPNext, and says it is an AI before anything else.
- 2
The question is answered
It reads the order, invoice, stock level or price the caller asks about, within the actions you have approved.
- 3
Something gets done
It creates a lead or a ticket, books a meeting, sends a payment link by SMS or transfers the caller to a person.
- 4
The call is logged
The transcript, summary, outcome and any consented recording are saved on the call record in your ERP.
Why it helps
Calls answered out of hours
The agent answers at night, at weekends and at busy times, and leaves your team a summary of every call.
Answers from live records
Order status, delivery dates, balances and stock come from Odoo or ERPNext at the moment of the call, not from a document someone has to keep up to date.
Your team keeps the hard calls
Callers can ask for a person at any time, and the agent transfers them with the context, so nobody has to repeat themselves.
Every call on the record
The transcript, summary and outcome are written to the contact in your ERP, with the recording only when the caller agreed.
What the pilot covers
- 24/7 inbound call answering in English
- Caller identification by phone number from your ERP contacts
- Order and delivery status from live sales and delivery records
- Invoice balance, with a payment link sent by SMS
- Stock availability and prices from live product data
- Lead and support ticket creation
- Meeting booking and warm transfer to a person
- Call log in your ERP with transcript, summary and consented recording
AI receptionist or AI answering service?
A traditional answering service, human or automated, takes a message and passes it on. An AI receptionist connected to your ERP can finish many of those calls itself: it reads the order, the invoice or the stock level and answers, or it creates the lead or the ticket.
That only works when the agent is allowed into your system of record, which is why we build ours specifically for Odoo and ERPNext rather than as a general phone bot.
An AI receptionist for small businesses
Small teams feel missed calls most, because the person who would answer is also the person packing orders or meeting a client. For a small business already running Odoo or ERPNext, the AI receptionist covers the phone without another system to keep in sync: it reads the same records the team uses.
Is this the right service for you?
How to choose a provider
Questions worth asking any AI receptionist provider, including us.
Pricing
Prices in US dollars, billed monthly. Minutes are connected minutes. The service is in pilot, and we are now onboarding pilot customers at these prices.
Arabic and Urdu voices are being prepared during the pilot; English is available first.
Frequently Asked Questions
What can callers ask the AI receptionist?
Where their order is, when it will be delivered, what they owe, whether an item is in stock and what it costs. It can also take a new enquiry as a lead, open a support ticket, book a meeting or put the caller through to a person. You choose which of these it may do.
How does it know who is calling?
It looks up the calling number among the contacts in your Odoo or ERPNext system. If the number is not on file, the agent treats the caller as new and can create a lead.
Will it share account details with anyone who calls?
You decide what the agent may disclose and to whom, for example balances only to a number already on the customer's record. Anything outside those rules goes to your team.
Are calls recorded?
Only with the caller's consent. The call record in your ERP holds the transcript, summary and outcome; the recording is kept only when the caller agreed.
Which languages does it speak?
English first. Arabic and Urdu voices are being prepared during the pilot. Once ready, they are included in the Growth plan and available on Starter for a per-minute premium.
Related services
- AI Outbound Agent: Consented Calls OnlyReminder and follow-up calls to people who agreed to be called.
- Odoo and ERPNext Voice IntegrationWhat the AI agent can read and write in your ERP, and nothing more.
- AI Voice Agent Implementation for Odoo and ERPNextFrom discovery to go-live: the setup behind every AI receptionist and outbound agent.
- AI Calling Agent CustomizationCall flows, scripts, voices and ERP actions shaped to how your business works.
- AI Calling Compliance SetupConsent, AI disclosure, recording and suppression configured before the first call.
- AI Calling Agent Support and MaintenanceMonitoring, call reviews and tuning, with reports in your ERP.
- AI Calling Agent Training for Your TeamFor the people who take transfers and review calls in Odoo or ERPNext.
- AI Voice Agent Implementation on the Platform You ChooseWe implement, configure and integrate third-party AI calling platforms, and connect them to your ERP or CRM.
Put an AI receptionist on your line
We are now onboarding a small number of pilot customers on Odoo and ERPNext, at the prices published on this page.