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Last Updated: February 17, 2026
We want you to be completely satisfied with your purchase. If a product does not meet your expectations, we offer refunds subject to the conditions outlined below.
Refund requests for one-time purchases must be made within 14 days of the purchase date. The product must not have been extensively used (e.g., deployed to a production environment or modified beyond initial testing).
You may cancel your subscription at any time. Refunds for subscription payments are available within 7 days of the most recent billing cycle. Pro-rated refunds are not provided for partial billing periods.
Free and freemium products are not eligible for refunds as no payment was made.
Upon successful refund, the associated license key will be revoked and any active domain activations will be deactivated. You must remove the product from all environments.
If you disagree with a refund decision, please reply to your support ticket with additional information. We are committed to resolving disputes fairly and promptly.
For refund inquiries, email [email protected] or visit our Contact page.