Privacy Policy
Last updated: February 17, 2026
1. Introduction
ECOSIRE Private Limited ("ECOSIRE," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
2. Information We Collect
Personal Information
When you create an account, make a purchase, or contact us, we may collect your name, email address, billing address, payment information (processed securely via Stripe), and any other information you voluntarily provide.
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
License Activation Data
When you activate a product license, we collect the domain name where the license is activated to enforce activation limits and prevent unauthorized use.
3. How We Use Your Information
- Process transactions and deliver purchased products
- Manage your account and provide customer support
- Send transactional emails (order confirmations, license keys, download links)
- Improve our website, products, and services
- Enforce our Terms of Service and license agreements
- Comply with legal obligations
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — Payment processing (PCI DSS compliant)
- Amazon Web Services — Cloud hosting and file storage
- Authentik — Identity and authentication management
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS), encrypted storage, row-level security policies in our database, and secure authentication protocols.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for legal, accounting, or fraud prevention purposes after account deletion.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, please contact us at [email protected].
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
10. Contact Us
For questions about this Privacy Policy, please contact us at [email protected] or visit our Contact page.