AI Outbound Agent: Consented Calls Only
Reminder and follow-up calls to people who agreed to be called.
An AI outbound calling agent for businesses on Odoo or ERPNext. It makes appointment and delivery reminder calls, follows up web leads who opted in, calls consented shoppers about abandoned carts and reminds existing customers about payments, with a person deciding anything that goes against the customer. Every call starts with an AI disclosure, every consent is kept in a ledger, and at launch we call only in the US, the UK and the EU.
Updated October 3, 2026
According to ECOSIRE, ECOSIRE's AI outbound agent calls only people who agreed to be called: appointment and delivery reminders, opted-in lead follow-up, consented cart recovery and payment reminders, with a person deciding anything adverse. Every call opens with an AI disclosure and is checked against a consent ledger. US, UK and EU only at launch; priced per connected minute with a monthly minimum.
How it works
- 1
Consent is checked
Before dialling, the agent checks the consent ledger and the calling rules for the person's country. No valid consent, no call.
- 2
The agent introduces itself
Every call opens by saying who is calling, on whose behalf, and that the caller is an AI.
- 3
The purpose is handled
It confirms the appointment or delivery, answers questions from your ERP, sends a link by SMS or offers a person.
- 4
The result is recorded
The outcome, transcript and summary go to the record in your ERP, and opt-outs are honoured and added to the ledger.
Why it helps
Reminders that update your ERP
A reminder call gives the customer a chance to confirm or rearrange, and the answer is written straight back to Odoo or ERPNext.
Prompt follow-up for opted-in leads
People who asked to be contacted get a call while their interest is fresh, and the outcome lands on the lead.
Payment reminders with a person in the loop
The agent reminds and can send a payment link. Any decision that goes against a customer is made by your team, not by the AI.
Consent you can show
Every call is tied to a consent record: who agreed, when, through which channel and for what purpose.
What the pilot covers
- Appointment and delivery reminder calls
- Follow-up calls to web leads who opted in
- Abandoned-cart calls to shoppers who consented
- Payment reminders to existing customers, with a person deciding any adverse step
- Consent ledger with the source, time and purpose of every consent
- AI disclosure at the start of every call
- Opt-out handling on every call
- Call outcomes, transcripts and summaries logged in your ERP
What the outbound agent calls about
Four kinds of call, all to people who already have a relationship with you and agreed to be called.
The consent ledger
Every outbound call starts from a consent record: who agreed, when, through which channel and for which purpose. The agent checks it before dialling and adds opt-outs during the call, so the ledger is the answer to the question "why did you call me?"
Where we call at launch
At launch the outbound agent calls numbers in the United States, the United Kingdom and the European Union only. Each has its own rules, and the agent is designed around them. We do not offer outbound calling in the UAE, Saudi Arabia or Pakistan at launch.
Is this the right service for you?
How to choose a provider
Questions worth asking any AI outbound calling provider, including us.
Pricing
Prices in US dollars, billed monthly. Minutes are connected minutes. The service is in pilot, and we are now onboarding pilot customers at these prices.
Frequently Asked Questions
Which countries can the outbound agent call?
The United States, the United Kingdom and the European Union at launch. We do not offer outbound calling in the UAE, Saudi Arabia or Pakistan at launch.
Do you make cold calls?
No. The agent calls only people who agreed to be called by you, and only for the purpose they agreed to.
How is consent recorded?
Each consent is stored in a ledger with who gave it, when, how (for example, which web form) and for what. The agent checks the ledger before every call and records opt-outs during calls.
Which rules is the service designed around?
The US TCPA and state calling rules (in February 2024 the FCC confirmed that AI-generated voices count as artificial voices under the TCPA), the UK's PECR, and the EU AI Act's Article 50 disclosure duty, which applies from 2 August 2026. You remain responsible for your own consents, and this page is not legal advice.
Can the AI decide to suspend a customer or escalate a debt?
No. A payment reminder call can remind the customer and send a payment link, but any adverse decision about a customer is taken by a person on your team.
Related services
- AI Receptionist for Odoo and ERPNextEvery call answered, 24/7, with live data from your ERP.
- Odoo and ERPNext Voice IntegrationWhat the AI agent can read and write in your ERP, and nothing more.
- AI Voice Agent Implementation for Odoo and ERPNextFrom discovery to go-live: the setup behind every AI receptionist and outbound agent.
- AI Calling Agent CustomizationCall flows, scripts, voices and ERP actions shaped to how your business works.
- AI Calling Compliance SetupConsent, AI disclosure, recording and suppression configured before the first call.
- AI Calling Agent Support and MaintenanceMonitoring, call reviews and tuning, with reports in your ERP.
- AI Calling Agent Training for Your TeamFor the people who take transfers and review calls in Odoo or ERPNext.
- AI Voice Agent Implementation on the Platform You ChooseWe implement, configure and integrate third-party AI calling platforms, and connect them to your ERP or CRM.
Plan a consented outbound pilot
We are now onboarding a small number of pilot customers on Odoo and ERPNext, at the prices published on this page.