Illustrative previewA custom-built Shopify app that automatically requests product reviews by email,
SMS and WhatsApp after fulfillment, then collects and showcases photo/video UGC on your storefront to lift conversion. Built, installed and supported by ECOSIRE.
What is Review & UGC Collection Automation?
A custom-built Shopify app that automatically requests product reviews by email, SMS and WhatsApp after fulfillment, then collects and showcases photo/video UGC on your storefront to lift conversion. Built, installed and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
Key Features
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Shopify.
- 3
Go live + support
You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.
About this Product
Review & UGC Collection Automation is a Shopify app ECOSIRE builds to order for your store — not a generic App Store download. We develop it against your theme, your fulfillment cadence and your messaging stack, then install it on your store and support it after launch.
The app listens to Shopify's orders/fulfilled and fulfillments/create webhooks so review requests fire at the right moment — a configurable delay after delivery, not at checkout. Requests go out over email, SMS and WhatsApp through your chosen providers, with smart resend logic and per-channel opt-out that respects Shopify's customer marketing-consent state read via the Admin GraphQL API.
Collected reviews — including photo and video UGC — are stored against products using metafields and surfaced through a Theme App Extension (app block) you drop into product and collection templates with no theme.liquid hacking. Reviews render with valid Product/AggregateRating/Review JSON-LD so they're eligible for Google rich-snippet stars, and an export feed keeps Google Shopping product ratings in sync.
You also get Q&A and review moderation in the Shopify admin, optional review incentives tied to loyalty points, and sentiment and rating analytics so you can see which products and which channels actually drive social proof.
Because it's build-to-order, scope is honest: we confirm requirements, build, install on a development store, then deploy to production. Typical delivery is one working week. After launch ECOSIRE owns updates, Shopify API-version migrations and bug fixes under a support agreement — you're not left maintaining undocumented code.
What you get
- A custom Shopify app built to your requirements, installed on your store via OAuth with least-privilege access scopes
- Theme App Extension (app block) for review widgets, ratings stars and UGC galleries, configured in your live theme
- Webhook-driven review-request automation across email, SMS and WhatsApp wired to your provider accounts
- Moderation and Q&A console inside the Shopify admin, plus the sentiment/rating analytics dashboard
- JSON-LD structured-data implementation and a Google Shopping product-ratings export feed
- Deployment to a Shopify development store for UAT, then production go-live, with configuration and admin handover documentation
- Post-launch support agreement covering bug fixes, Shopify Admin API-version migrations and updates
Who this is for
DTC brand owner chasing higher conversion
Runs a Shopify storefront and knows photo/video social proof lifts add-to-cart and checkout rates. Wants review requests to fire automatically after delivery and UGC galleries to render on product pages without paying a rising per-order SaaS fee forever.
Ecommerce / lifecycle marketing manager
Owns the email/SMS/WhatsApp programs and wants review requests sequenced into the post-purchase journey on the right channel, respecting consent, with analytics on which channel and product actually generate reviews.
Operations or merchandising lead managing catalog trust
Needs a moderation queue for reviews and product Q&A, verified-buyer tagging, and clean structured data so listings qualify for Google star snippets and Shopping ratings — all governed inside the Shopify admin they already use.
How Review & UGC Collection Automation Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Shopify Native |
|---|---|---|---|---|
| Review requests auto-triggered by post-delivery fulfillment webhooks | Included | Partial support | Included | Not included |
| Email + SMS + WhatsApp request channels in one system | Included | Partial support | Partial support | Not included |
| Photo and video UGC collection and on-site galleries | Included | Partial support | Included | Not included |
| Tailored to your exact theme, providers and loyalty stack | Included | Included | Not included | Not included |
| No per-order/per-review monthly SaaS fee that scales with growth | Included | Included | Not included | Partial support |
| Built, installed and maintained for you (no in-house dev needed) | Included | Not included | Partial support | Partial support |
| Review/AggregateRating JSON-LD plus Google Shopping ratings feed | Included | Partial support | Partial support | Not included |
| Instant self-serve install with zero lead time | Not included | Not included | Included | Included |
Frequently Asked Questions about Review & UGC Collection Automation
Is this an instant Shopify App Store install?
No. This is build-to-order. ECOSIRE develops the app against your theme, fulfillment flow and messaging providers, then installs it on your store via OAuth. There is no instant App Store download — that honesty is deliberate, because the app is tailored to your store rather than a one-size template.
How long does delivery take?
Typical delivery is one working week from confirmed requirements. We scope the channels, templates and widget placements, build on a Shopify development store, run UAT with you, then deploy to production. Tight, well-defined scopes ship faster; deep custom integrations (e.g. a non-standard WhatsApp BSP or loyalty platform) can extend the timeline, and we tell you up front.
What happens to support and updates after launch?
ECOSIRE owns ongoing support under a post-launch agreement: bug fixes, configuration changes, and — critically — migrating the app forward as Shopify rolls new Admin API versions (Shopify deprecates versions roughly quarterly). You are never left maintaining undocumented code; we hand over admin documentation and remain the maintainer.
Do customers really get review requests over WhatsApp and SMS, not just email?
Yes. The app sends over email, SMS and WhatsApp through providers you connect, choosing channels per your strategy. All sends honor the customer's marketing-consent and opt-out state read from Shopify's Admin GraphQL API, so you stay compliant on every channel.
Will the reviews help SEO and Google Shopping?
The widgets emit valid Product, AggregateRating and Review JSON-LD, which makes verified reviews eligible for Google rich-snippet star ratings (eligibility is always Google's call, not a guarantee). We also build a Google Shopping product-ratings export feed so your aggregate scores can syndicate to Shopping listings.
Where is my review data stored — do I own it?
Reviews, including photo and video UGC, are stored against your products using Shopify metafields inside your own store, so the data stays portable and yours. The app is installed under your Shopify account with least-privilege access scopes, and you keep full control of the catalog and moderation.
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Review & UGC Collection Automation
A custom-built Shopify app that automatically requests product reviews by email, SMS and WhatsApp after fulfillment, then collects and showcases photo/video UGC on your storefront to lift conversion. Built, installed and supported by ECOSIRE.
- Automated review-request flows triggered by Shopify orders/fulfilled and fulfillments/create webhooks with a configurable post-delivery delay
- Multi-channel sending over email, SMS and WhatsApp through your chosen providers, with intelligent resend and frequency caps
- Photo and video UGC collection via a hosted, mobile-friendly review form linked from each request
- On-site review widgets delivered as a Shopify Theme App Extension (app block) — added through the theme editor, no manual Liquid edits