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Sales Commission & Rep Management — A custom-built Shopify app that calculates and tracks sales-rep commissions on your order — 1/1Illustrative preview

A custom-built Shopify app that calculates and tracks sales-rep commissions on your orders with tiered rules,

automated statements, refund clawbacks, and payroll-ready payout exports. Built, installed, and supported by ECOSIRE.

What is Sales Commission & Rep Management?

A custom-built Shopify app that calculates and tracks sales-rep commissions on your orders with tiered rules, automated statements, refund clawbacks, and payroll-ready payout exports. Built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Key Features

Per-rep and per-team commission rules configured to your exact policy
Tiered commission rates with escalating percentages above revenue thresholds
Product-, variant-, and collection-specific commission rates
Rep attribution via order tags, discount codes, staff/POS attribution, or metafields
Real-time order capture through orders/create, orders/paid, and orders/updated webhooks
Automatic clawback reversal on refunds/create and orders/cancelled events
Automated per-period commission statements generated for each rep
Payout export (CSV/XLSX) mapped to your payroll or accounting fields
Embedded rep performance leaderboard inside Shopify admin
Admin role controls so reps see only their own statements
Historical-order backfill and validation against your existing data during onboarding
Built on Admin GraphQL API with versioned webhook subscriptions, maintained as Shopify deprecates API versions

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

  1. 1

    You order

    Start with a one-time build price. We scope it with you at kickoff.

  2. 2

    We build & install

    ECOSIRE builds, configures and installs it on your Shopify.

  3. 3

    Go live + support

    You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.

About this Product

Sales Commission & Rep Management is a Shopify app ECOSIRE builds to order for your store — it is not an instant App Store download. After purchase, our team installs a custom embedded app (Shopify OAuth, Admin GraphQL API access) into your store and configures the commission engine around the way your sales team actually works.

The app subscribes to orders/create, orders/paid, orders/updated, refunds/create, and orders/cancelled webhooks so every order is attributed and scored the moment it happens. Reps are mapped to orders through the attribution signals you already use — order tags, discount codes, staff/POS-attribution, or customer-to-rep assignment stored in order and customer metafields. No more spreadsheet reconciliation at month-end.

The commission engine supports per-rep and per-team rules, tiered rates (e.g. escalating percentages once a rep crosses a monthly threshold), product- and collection-specific rates, and flat or percentage components. When a refund or cancellation lands, clawbacks reverse the matching commission automatically so you never overpay.

Each rep gets an automated commission statement for every period, an embedded performance leaderboard, and finance gets a clean payout export (CSV/XLSX) that maps straight into your payroll or accounting system. Everything reads live from Shopify, scoped to your store, with admin role controls.

Because it is purpose-built, we model your exact commission policy rather than forcing you into a generic template. ECOSIRE handles the build, the install, data validation against historical orders, and ongoing support and updates as Shopify's API versions evolve.

What you get

  • A custom embedded Shopify app installed into your store via OAuth with least-privilege scopes
  • Commission rule engine configured to your per-rep, per-team, and tiered policy
  • Webhook subscriptions wired for order, refund, and cancellation events
  • Rep-to-order attribution mapping using your tags, discount codes, or metafields
  • Automated commission statement and payout export templates matched to your payroll/accounting
  • Rep performance leaderboard and admin dashboard inside Shopify admin
  • Onboarding session, configuration documentation, and a post-launch support window

Who this is for

Multi-rep B2B Shopify store owner

Runs a wholesale or B2B store with several outbound sales reps and needs accurate, automated commission accounting instead of monthly spreadsheets.

Sales operations manager

Owns commission policy and rep performance. Wants tiered rules, leaderboards, and transparent statements that reps trust and can self-serve.

Finance / payroll lead

Needs clawbacks handled correctly on refunds and a clean, reconciled payout export that imports straight into payroll or accounting without manual rework.

How Sales Commission & Rep Management Compares

CriterionECOSIRECustom BuildCompetitorShopify Native
Commission rules modeled to your exact policyIncludedIncludedPartial supportNot included
Tiered and product-specific commission ratesIncludedIncludedPartial supportNot included
Automatic clawbacks on refunds and cancellationsIncludedPartial supportPartial supportNot included
Payroll/accounting-ready payout exportIncludedPartial supportPartial supportNot included
Available as instant self-serve installNot includedNot includedIncludedPartial support
Built, installed, and supported for youIncludedPartial supportNot includedNot included
Maintained as Shopify API versions changeIncludedPartial supportIncludedIncluded
No per-rep monthly SaaS subscriptionIncludedIncludedNot includedIncluded

Frequently Asked Questions about Sales Commission & Rep Management

How long does it take to build and install the app?

This is a build-to-order app, not an instant download. Typical delivery is about one working week from when we have your commission policy and store access. Simple single-tier setups can be faster; complex multi-team tiered policies with historical backfill take a little longer. We confirm a firm timeline after a short scoping call.

What ongoing support and updates are included?

Every build includes a post-launch support window for bug fixes and configuration tweaks. Because the app uses the Admin GraphQL API and versioned webhooks, we also maintain it as Shopify deprecates API versions so it keeps working. Longer-term support and enhancement plans are available if you want continued changes to rules, reports, or integrations.

How are reps attributed to orders?

We use the attribution signals your store already relies on: order tags, discount/coupon codes tied to a rep, Shopify staff or POS attribution, or a customer-to-rep mapping stored in metafields. During onboarding we pick the most reliable signal for your workflow and validate it against historical orders.

What happens to commissions when an order is refunded or cancelled?

The app listens for refunds/create and orders/cancelled webhooks and automatically reverses (claws back) the matching commission, either in full or pro-rated for partial refunds, so a rep is never paid on revenue that didn't stick.

Can it handle tiered and product-specific commission rates?

Yes. The engine supports tiered rates that escalate once a rep crosses a revenue threshold, plus product-, variant-, and collection-specific rates, and per-rep or per-team overrides. We model your actual policy rather than forcing a generic template.

Do reps get their own statements and visibility?

Yes. Each rep receives an automated statement per period and can view an embedded performance leaderboard. Admin role controls ensure reps see only their own commission data while managers and finance see everything.

Request a quote

Sales Commission & Rep Management

A custom-built Shopify app that calculates and tracks sales-rep commissions on your orders with tiered rules, automated statements, refund clawbacks, and payroll-ready payout exports. Built, installed, and supported by ECOSIRE.

  • Per-rep and per-team commission rules configured to your exact policy
  • Tiered commission rates with escalating percentages above revenue thresholds
  • Product-, variant-, and collection-specific commission rates
  • Rep attribution via order tags, discount codes, staff/POS attribution, or metafields

Request a Quotation

Tell us about your Sales Commission & Rep Management requirements and we'll send pricing, licensing options and a tailored proposal — usually within one business day.

No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.