Illustrative previewUnattended floor-standing self-order kiosks for QSR and retail.
Customers browse, build combos, pay by card, wallet or QR, and get a ticket number — while every order lands in Business Central and on the kitchen screen as a posted document. Built, installed and supported by
ECOSIRE as a per-tenant AL extension on your own BC environment.
What is Self-Service Ordering Kiosk?
Unattended floor-standing self-order kiosks for QSR and retail. Customers browse, build combos, pay by card, wallet or QR, and get a ticket number — while every order lands in Business Central and on the kitchen screen as a posted document. Built, installed and supported by ECOSIRE as a per-tenant AL extension on your own BC environment. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
Key Features
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Dynamics 365 Business Central.
- 3
Go live + support
You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.
About this Product
The Self-Service Ordering Kiosk turns a floor-standing touchscreen into a fully unattended order-and-pay station that is wired directly into your Dynamics 365 Business Central tenant. There is no middle clipboard, no end-of-day re-keying, and no separate kiosk database to reconcile: when a customer taps "Place Order," the kiosk creates a real Business Central sales document, captures payment, and fires the line items to the kitchen display in one transaction.
ECOSIRE builds this as a per-tenant AL extension installed on your environment — not a generic AppSource download. The kiosk UI is a hardened, large-screen experience (web client or a kiosk-mode browser shell) that talks to Business Central over the BC REST/OData v4 API through a dedicated, scoped API page and a custom permission set. On the BC side we ship table and page extensions plus event subscribers (on Sales Header/Sales Line insert and on posting) so kiosk orders carry their own order channel, kiosk ID, modifier notes and payment reference, and so combo and modifier logic resolves correctly to your item and price structure.
Because this is build-to-order, we tailor it to your menu, your combo and modifier rules, your tax setup and your payment processor. Card, wallet and QR payment run through the gateway you already use (for example Stripe Terminal or Adyen), reconciled back into BC. Endless-aisle ordering lets a customer order an out-of-stock item for fulfilment or delivery instead of walking away.
You get an honest lead time, a real installation onto your tenant, UAT against your data, and ongoing support. ECOSIRE owns the AL source, the deployment and the bug fixes — you own the running extension on your own Business Central.
What you get
- Per-tenant Business Central AL extension (.app) built for your BC version, installed on your sandbox then production environment by ECOSIRE
- Kiosk front-end build (kiosk-mode browser package) configured for your menu, branding, languages and screen hardware
- Payment gateway integration to your chosen processor (Stripe Terminal / Adyen) including unattended-terminal pairing and settlement reconciliation back into BC
- BC setup pages, custom permission set, scoped API page and OAuth service-account configuration for least-privilege kiosk access
- Kitchen Display System (KDS) push integration and order-number / pager / SMS ticketing wired to your order flow
- UAT against your real menu and price data, deployment runbook, admin/operator guide, and a defined support and update window
Who this is for
QSR Operations Director
Runs a fast-food chain and wants kiosks to lift throughput and average ticket at peak without adding cashiers — and needs every kiosk order to land in Business Central automatically for finance and inventory, not in a disconnected POS island.
Food-Court / Multi-Outlet Franchise Owner
Operates several outlets and wants consistent self-order kiosks across locations, each respecting local menu, daypart, currency and tax, all consolidating into one BC tenant for reporting and royalties.
Retail Self-Serve Manager
Manages a self-serve retail floor and wants unattended order-and-pay plus endless-aisle so customers can buy out-of-stock items for delivery instead of leaving — with stock and orders reconciled live in Business Central.
How Self-Service Ordering Kiosk Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Dynamics 365 Business Central Native |
|---|---|---|---|---|
| Unattended order + card/wallet/QR payment in one kiosk flow | Included | Partial support | Included | Not included |
| Orders post directly into Business Central as real sales documents (no re-keying) | Included | Partial support | Partial support | Not included |
| Combo builder + multi-level modifiers mapped to your BC items and pricing | Included | Partial support | Partial support | Not included |
| Kitchen display (KDS) push via posted-document event subscriber | Included | Partial support | Partial support | Not included |
| Endless-aisle ordering of out-of-stock items against live BC inventory | Included | Partial support | Not included | Not included |
| Built, installed and supported on your tenant as a per-tenant AL extension | Included | Partial support | Not included | Not included |
| Tailored to your menu, tax, currency, daypart and chosen payment gateway | Included | Included | Not included | Not included |
| Least-privilege scoped API page + custom permission set for kiosks | Included | Partial support | Partial support | Partial support |
Frequently Asked Questions about Self-Service Ordering Kiosk
Is this an instant AppSource download?
No. This is a build-to-order solution. ECOSIRE builds the kiosk as a per-tenant AL extension tailored to your menu, combos, tax setup and payment processor, then installs it on your own Business Central environment. There is no public AppSource listing to click-install — you are buying a custom build plus installation and support, not a generic off-the-shelf app.
What is the delivery lead time?
Typical lead time is roughly one working week from the kickoff call, depending on menu complexity, number of kiosks/locations, your payment gateway and combo/modifier rules. The flow is: discovery and menu mapping, AL extension build, kiosk UI and gateway configuration, install on your BC sandbox, UAT against your real data, then production cutover. We give you a firm schedule after the scoping call — we do not promise a same-day install.
How does ongoing support and updates work?
ECOSIRE owns the AL source code, the deployment and the bug fixes. The build includes a defined support window covering defect fixes and configuration help. Because it ships as a per-tenant extension (not on AppSource), we validate it against each Business Central update on your sandbox before applying to production, so a BC upgrade does not break your kiosks. Menu changes are data, so your team manages them from the BC setup pages without a redeploy; structural changes are handled as a support or change request.
Will kiosk orders really post into Business Central as proper documents?
Yes. Each kiosk order is created as a genuine Business Central sales order or invoice through a dedicated scoped API page over the BC REST/OData v4 API — with kiosk ID, channel, modifiers, prep notes and the payment reference attached via our table extensions. It is not staged in a separate database for nightly re-keying. Finance, inventory and reporting see the order the moment it is placed and paid.
Can it use our existing payment terminals and kitchen screens?
In most cases, yes. We integrate unattended card/wallet/QR payment through a supported gateway you likely already run (Stripe Terminal or Adyen) and pair it with your kiosk hardware. The kitchen display push is built as an event subscriber on the posted sales document, so we can target your existing KDS or a screen we configure. We confirm exact compatibility with your terminal and KDS models during scoping.
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Self-Service Ordering Kiosk
Unattended floor-standing self-order kiosks for QSR and retail. Customers browse, build combos, pay by card, wallet or QR, and get a ticket number — while every order lands in Business Central and on the kitchen screen as a posted document. Built, installed and supported by ECOSIRE as a per-tenant AL extension on your own BC environment.
- Large-screen kiosk ordering UI in a locked kiosk-mode browser shell, designed for unattended floor use with attract-loop, accessibility sizing and idle-reset to clear abandoned carts
- Guided combo builder and multi-level modifier selection (size, add-ons, no-onion, sauces) that resolves to real Business Central items, BOM/assembly components and unit prices
- Context-aware upsell and cross-sell prompts ("make it a combo," "add a drink") driven by configurable rules against your item categories
- Unattended card, digital wallet (Apple Pay / Google Pay) and QR payment via your existing gateway terminal — Stripe Terminal or Adyen — with the payment reference written back to the BC sales document