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Staff Commission & Sales Performance Tracker — A custom-built Shopify app that automatically attributes POS and online orders — 1/1Illustrative preview

A custom-built Shopify app that automatically attributes POS and online orders to the staff who earned them,

then calculates tiered, flat, team, or product-specific commissions in real time. Built, installed, and supported by ECOSIRE.

What is Staff Commission & Sales Performance Tracker?

A custom-built Shopify app that automatically attributes POS and online orders to the staff who earned them, then calculates tiered, flat, team, or product-specific commissions in real time. Built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Key Features

Automatically attributes Shopify POS orders to the logged-in staff member and online orders via a configurable rule (cart attributes, draft-order owner, or UTM/landing source)
Tiered, flat-percentage, fixed-per-unit, and product- or collection-specific commission rules in any combination
Team and split commissions for assisted or multi-rep sales, with configurable split weights
Real-time leaderboards and performance dashboards, refreshed on each orders/create and orders/updated webhook
Per-staff commission statements showing every contributing order, line item, and calculated payout
Refund and partial-refund claw-back via the refunds/create webhook so commission reverses correctly
Multi-location aware: separate staff rosters, sales targets, and leaderboards per Shopify location
Payout exports to CSV and Excel, period-locked once a manager approves, ready for payroll
Built on the Admin GraphQL API for line-item, discount, tax, and shipping accuracy (commission on net or gross, your choice)
Configuration and staff-to-order mappings stored in Shopify metafields plus the app database so data survives re-installs
Role-aware access: staff see only their own numbers, managers approve periods and view all
Period-based commission runs (weekly, bi-weekly, or monthly) with lock, recalculate, and audit history

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

  1. 1

    You order

    Start with a one-time build price. We scope it with you at kickoff.

  2. 2

    We build & install

    ECOSIRE builds, configures and installs it on your Shopify.

  3. 3

    Go live + support

    You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.

About this Product

Paying floor staff or sales reps on commission usually means a fragile spreadsheet, manual order tagging, and end-of-month disputes. The Staff Commission & Sales Performance Tracker replaces all of that with a purpose-built Shopify app that lives inside your Admin and your Shopify POS.

This is not an instant App Store download. ECOSIRE builds this app to fit your exact commission policy, installs it on your store as a custom Shopify app via OAuth, and supports it after launch. You tell us how you actually pay people — we encode it.

How it works technically. The app subscribes to Shopify orders/create, orders/updated, and refunds/create webhooks, and reads the POS staff member recorded on each POS order plus a configurable attribution source for online orders (cart attributes, draft-order owner, or a UTM/landing rule). Line-item, discount, tax, and shipping data are pulled through the Admin GraphQL API, and staff-to-order mappings plus rule configuration are stored in metafields and the app's own database so your reporting survives re-installs.

Commission logic that matches reality. Tiered (escalating rate by volume), flat percentage, fixed per-unit, and product- or collection-specific rates. Split and team commissions for assisted sales. Refunds and partial refunds automatically claw back the right amount. Multi-location aware — each location's staff, targets, and leaderboards stay separate.

What your team sees. Real-time leaderboards and performance dashboards, per-staff commission statements, and CSV/Excel payout exports ready to hand to payroll. Managers approve a period; staff see only their own numbers.

Because it's your code on your store, there are no per-seat SaaS fees, no data leaving to a third party, and every rule can change as your incentive plan evolves.

What you get

  • A custom Shopify app installed on your store via OAuth with only the access scopes the commission logic requires
  • Your commission policy encoded as configurable rules (tiers, flat, per-unit, product/collection-specific, team splits)
  • Webhook subscriptions for orders/create, orders/updated, and refunds/create wired to the attribution and claw-back engine
  • Embedded Admin dashboards: leaderboards, per-staff statements, and a manager approval/period-lock screen
  • CSV and Excel payout export configured to match your payroll's expected columns
  • Multi-location setup with per-location staff rosters and targets, plus initial backfill of recent historical orders where available
  • Configuration handoff session plus written documentation of your rules, attribution logic, and export format
  • Post-launch support window with bug fixes and rule adjustments as your incentive plan changes

Who this is for

Retail store manager paying floor staff

Runs one or more physical locations on Shopify POS and pays sales associates a percentage of what they ring up. Needs each POS sale attributed to the associate who made it, a live leaderboard on the floor, and a clean monthly payout export instead of a hand-tallied spreadsheet.

B2B / sales-rep-driven merchant

Sells through named reps who close orders online or via draft orders. Pays escalating tiered commissions and occasional split deals on assisted sales. Needs accurate net-of-refund attribution and per-rep statements that survive disputes.

Operations / finance lead

Owns payroll accuracy and hates reconciling commission by hand every period. Wants refund claw-backs handled automatically, periods locked once approved, an audit trail of every calculation, and exports that drop straight into payroll without rework.

How Staff Commission & Sales Performance Tracker Compares

CriterionECOSIRECustom BuildCompetitorShopify Native
Attributes both POS and online sales to specific staffIncludedPartial supportPartial supportPartial support
Tiered, flat, per-unit, and product/collection-specific commission rulesIncludedIncludedPartial supportNot included
Team and split commissions for assisted salesIncludedIncludedPartial supportNot included
Automatic refund and partial-refund claw-backIncludedPartial supportPartial supportNot included
Multi-location separation of staff, targets, and leaderboardsIncludedPartial supportPartial supportNot included
Payroll-ready CSV/Excel exports matched to your columnsIncludedIncludedPartial supportNot included
No recurring per-seat SaaS fee; you own the appIncludedIncludedNot includedPartial support
Available as an instant self-service installNot includedNot includedIncludedIncluded
Rules tailored to your exact commission policyIncludedIncludedNot includedNot included

Frequently Asked Questions about Staff Commission & Sales Performance Tracker

Is this an instant download from the Shopify App Store?

No. This is a build-to-order app. After purchase, ECOSIRE builds it to match your exact commission policy and installs it on your store as a custom Shopify app via OAuth. You get software shaped around how you actually pay people, not a generic configuration screen you have to bend to fit.

How long does delivery take?

Typical delivery is one working week from the point we've confirmed your commission rules, attribution logic, and payout export format. Simpler policies (single location, flat or tiered rates) land near the short end; multi-location stores with team splits and product-specific rates take a little longer. We confirm a firm timeline with you before starting the build.

How are online orders attributed to staff when there is no POS cashier?

We agree on an attribution source during scoping. Common options are cart/order attributes set at checkout, the staff member who owns a draft order, or a UTM/landing-page rule that maps a campaign or referral link to a rep. POS orders are attributed automatically from the staff member Shopify records on the order.

What happens to commission when an order is refunded?

The app subscribes to the refunds/create webhook and automatically reverses the commission on the refunded amount, including partial refunds. If the period is already locked, the claw-back is recorded against the next run with a clear audit entry, so payroll always reflects true net sales.

Do we get ongoing support and updates after launch?

Yes. Every build includes a post-launch support window covering bug fixes and adjustments to your commission rules as your incentive plan changes. Because it's your own custom app and not a shared SaaS product, updates are made directly to your installation, and we offer ongoing support arrangements beyond the initial window if you want them.

Request a quote

Staff Commission & Sales Performance Tracker

A custom-built Shopify app that automatically attributes POS and online orders to the staff who earned them, then calculates tiered, flat, team, or product-specific commissions in real time. Built, installed, and supported by ECOSIRE.

  • Automatically attributes Shopify POS orders to the logged-in staff member and online orders via a configurable rule (cart attributes, draft-order owner, or UTM/landing source)
  • Tiered, flat-percentage, fixed-per-unit, and product- or collection-specific commission rules in any combination
  • Team and split commissions for assisted or multi-rep sales, with configurable split weights
  • Real-time leaderboards and performance dashboards, refreshed on each orders/create and orders/updated webhook

Request a Quotation

Tell us about your Staff Commission & Sales Performance Tracker requirements and we'll send pricing, licensing options and a tailored proposal — usually within one business day.

No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.