Magento 2 Reward Points & Loyalty Program

Key Features

Earn points on order placement, signup, product review and configurable milestones via core event observers

Flexible redemption at checkout: slider, fixed-amount, or capped max-discount, applied as a native quote total via a totals plugin

Tiered loyalty levels (e.g. Silver/Gold/Platinum) with per-tier earn multipliers and automatic promotion/demotion

Per-website and per-customer-group configuration under Stores → Configuration for differentiated B2B vs retail rules

Configurable points expiry (FIFO ledger) and rounding rules, enforced by cron-driven expiry jobs

Cross-channel earn & redeem: one points balance shared between web and POS/in-store via REST and GraphQL APIs

Storefront customer loyalty dashboard showing balance, tier progress, lifetime points and full transaction history

Auditable points ledger exposed through a service contract (repository interface) — no raw SQL, fully testable

Granular admin ACL resources for viewing balances, manual adjustments and configuration

Admin manual point adjustment with reason logging, plus per-customer balance view in the customer grid

GraphQL queries and mutations for headless / PWA Studio storefronts

Upgrade-safe declarative schema (db_schema.xml) and di.xml wiring, packaged as a versioned Composer module

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

This is a build-to-order Magento 2 / Adobe Commerce extension — ECOSIRE engineers, installs and supports it on your Magento store. It is not an instant Adobe Commerce Marketplace download. You receive a clean, versioned module under app/code/Ecosire/RewardPoints, deployed to your staging environment first and then production after your sign-off.

The extension is a complete points ledger and loyalty engine built on real Magento service contracts. Points accrual is driven by observers on core events (sales_order_place_after, customer_register_success, review_save_after) and by scheduled cron jobs for milestone and anniversary rewards. Redemption is wired into the quote/checkout flow through plugins (interceptors) on the totals collector, so a points discount behaves like a native total — visible in cart, checkout, invoices, credit memos and order emails. Every balance change is written to an auditable transaction table exposed via a service contract (PointsBalanceRepositoryInterface), never through raw SQL.

Merchants configure everything from Stores → Configuration, scoped per website and per customer group so a B2B group can earn at a different rate than retail. Tiered levels apply earn multipliers; expiry and rounding rules are fully configurable. A storefront loyalty dashboard shows balance, tier progress, and history.

For in-store / POS earning and redemption, ECOSIRE integrates the points engine with your point-of-sale (for example Adobe Commerce B2B/Order Management or a third-party POS) via the module's REST and GraphQL endpoints, so one balance spans channels. Admin actions are protected by granular ACL resources, and the build ships with PHPUnit coverage, di.xml wiring, and upgrade-safe db_schema.xml. You get the full source code and a documented handover.

What you get

Custom Magento 2 module (Ecosire_RewardPoints) under app/code, with full source code and Composer packaging

Installation and deployment on your staging environment, then production after sign-off

Per-website / per-customer-group configuration set up to match your loyalty rules

Storefront loyalty dashboard and checkout redemption UI integrated with your theme

REST + GraphQL endpoints documented for POS / headless cross-channel integration

PHPUnit test coverage, di.xml and declarative db_schema.xml, plus a written technical handover document

Compatibility validation against your Magento Open Source or Adobe Commerce version and PHP version

Post-delivery support window with bug fixes and configuration assistance

Who this is for

Omnichannel Retailer

Runs both a Magento storefront and physical stores and needs a single points balance customers can earn and redeem in either channel, synced via the module's REST/GraphQL APIs to their POS.

Repeat-Purchase Brand / DTC Marketer

Wants to lift retention with tiered rewards, signup and review points, and milestone bonuses, configured per customer group without paying for a heavyweight SaaS loyalty subscription.

Magento Merchant / Store Owner on a Budget

Needs a clean, owned, source-available loyalty extension built and installed for them rather than stitching together an off-the-shelf extension that doesn't quite fit their tier and expiry rules.

How Magento 2 Reward Points & Loyalty Program Compares

Criterion	ECOSIRE	Custom Build	Competitor
Earn/redeem points across both web and in-store POS (one balance)	Included	Partial support	Partial support
Tiered loyalty levels with per-tier earn multipliers	Included	Partial support	Included
Per-website and per-customer-group configuration	Included	Partial support	Partial support
Points expiry (FIFO ledger) and configurable rounding rules	Included	Partial support	Included
GraphQL + REST APIs for headless / PWA Studio / POS integration	Included	Partial support	Partial support
Full source code ownership under app/code (no per-seat SaaS fee)	Included	Included	Partial support
Built, installed and supported for you on your store	Included	Not included	Not included
Auditable points ledger via service contract (no raw SQL)	Included	Partial support	Partial support

Frequently Asked Questions about Magento 2 Reward Points & Loyalty Program

How long does delivery take, since this is built to order?

Typical lead time is about 2 to 4 weeks from kickoff, depending on your Magento version, theme, and POS integration scope. We start with a short scoping call, build on a private branch, deploy to your staging environment for review, then push to production after your sign-off. POS or headless (GraphQL) integrations sit at the longer end of that range.

Is this the same as installing an extension from the Adobe Commerce Marketplace?

No. This is a build-to-order engagement: ECOSIRE writes, installs and supports the module (Ecosire_RewardPoints) directly on your Magento install. There is no instant Marketplace download. You receive the full source code under app/code and a documented handover, so the module is fully owned by you.

What ongoing support and updates are included?

Each build includes a post-delivery support window covering bug fixes and configuration help. We test compatibility against your current Magento Open Source or Adobe Commerce version. For future Magento upgrades or new features, we offer an optional maintenance arrangement — because you hold the source, your own developers can also maintain it.

Will points work in my physical stores, not just online?

Yes. The points engine exposes REST and GraphQL endpoints so your POS can read a customer's balance, earn points on an in-store sale, and redeem at the register. We integrate against your specific POS (Adobe Commerce Order Management/B2B or a third-party system). The same FIFO ledger and expiry rules apply across web and in-store, so customers see one balance.

Does it work with Adobe Commerce and headless / PWA Studio storefronts?

Yes. It runs on both Magento Open Source and Adobe Commerce. Loyalty data is available over GraphQL with dedicated queries and mutations, so a PWA Studio or custom headless frontend can show balances, tier progress and apply redemptions. Adobe Commerce-specific features such as customer-group segmentation and B2B company accounts are respected in the per-group configuration.

Can earn and redeem rules differ between my retail and B2B customers?

Yes. All rules are scoped per website and per customer group under Stores → Configuration. A B2B/company group can earn at a different rate, sit on a different tier ladder, or be excluded from redemption entirely, independently of your retail groups — all without code changes once the module is installed.