Illustrative previewDesign, send, and track email campaigns and newsletters from Dynamics 365 without writing HTML
— a per-tenant Business Central extension built, installed, and supported by ECOSIRE.
What is Email Marketing & Newsletters for Dynamics 365?
Design, send, and track email campaigns and newsletters from Dynamics 365 without writing HTML — a per-tenant Business Central extension built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
Key Features
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Dynamics 365 Business Central.
- 3
Go live + support
You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.
About this Product
Email Marketing & Newsletters for Dynamics 365 is a build-to-order Business Central extension that gives marketing teams a real campaign tool inside the ERP they already use — without paying for full Dynamics 365 Customer Insights – Journeys licensing.
This is not an instant AppSource download. ECOSIRE builds the extension in AL, packages it as a per-tenant extension, installs it on your Business Central environment (cloud SaaS or on-prem), and supports it afterward. You get source-aligned delivery scoped to your tenant, your sending domain, and your data model.
The extension ships a drag-and-drop email builder rendered through Business Central page extensions, so non-technical marketers compose newsletters with reusable content blocks and merge fields — no HTML required. Marketing lists are built as segments over CRM data (Contacts, Customers, and any custom dimension you track) using filtered queries, and they refresh on a schedule via the Job Queue.
Sends run through your chosen email gateway — we wire delivery to SendGrid, Amazon SES, or Microsoft 365 (Graph) depending on your compliance and volume needs, with per-message tracking pixels and click-redirect links. Every open and click is written back to the contact's interaction log through AL event subscribers, so engagement appears on the native timeline alongside orders and activities.
Scheduled and event-triggered sends, A/B subject-line testing, unsubscribe handling, and bounce capture are all included. Data is exposed for Power BI and Power Automate through the Business Central REST/OData API, and access is governed by dedicated permission sets.
Pricing is a one-time build fee. Scope, sending volume, and gateway choice are confirmed during discovery before any code is written.
What you get
- A per-tenant Business Central extension (.app) built in AL, version-pinned to your environment's platform and application version
- Installation and publishing on your Business Central tenant (cloud SaaS or on-prem), including extension upload and activation
- Email gateway configuration (SendGrid, Amazon SES, or Microsoft 365 Graph) wired to your verified sending domain
- Configured permission sets and a deployment guide for assigning campaign, approver, and analytics roles
- Source AL code handover plus a technical README covering tables, page extensions, event subscribers, and Job Queue setup
- Admin and end-user documentation, a walkthrough handover session, and a defined post-launch support and update window
Who this is for
Marketing Manager on Dynamics 365 CE
Runs newsletters and nurture campaigns but cannot justify full Customer Insights – Journeys licensing. Wants campaign tooling that lives where the CRM data already is.
CRM / Business Central Administrator
Owns the tenant and is responsible for extensions, permission sets, and Job Queue health. Needs a clean per-tenant install that does not fork the data model or break upgrades.
Operations Lead at an SMB
Wants opens and clicks to appear on the same contact timeline as orders and quotes, so sales and marketing work from one record instead of a disconnected email tool.
How Email Marketing & Newsletters for Dynamics 365 Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Dynamics 365 Business Central Native |
|---|---|---|---|---|
| No-code drag-and-drop builder inside Business Central | Included | Partial support | Partial support | Not included |
| Segments built directly from live CRM data | Included | Included | Partial support | Not included |
| Open/click tracking on the native contact timeline | Included | Partial support | Partial support | Not included |
| Scheduled and event-triggered sends via Job Queue | Included | Included | Partial support | Not included |
| A/B subject-line testing | Included | Partial support | Included | Not included |
| Installed and supported on your tenant by the builder | Included | Partial support | Not included | Not included |
| Per-tenant extension with source code handover | Included | Included | Not included | Not included |
| One-time cost, no per-contact or per-message subscription | Included | Included | Not included | Partial support |
Frequently Asked Questions about Email Marketing & Newsletters
Is this an instant AppSource download?
No. This is a build-to-order extension. ECOSIRE builds it in AL against your specific Business Central platform and application version, packages it as a per-tenant extension, and installs it on your environment. You are paying for a scoped build, installation, and support — not a self-service marketplace download.
What is the delivery lead time?
Typical delivery is one working week from a confirmed scope, depending on your sending volume, chosen email gateway, and any custom segmentation or Dataverse sync. Discovery comes first: we confirm your environment version, sending domain, and gateway, then build, test on a sandbox, and publish to production.
How does ongoing support and updates work?
Every build includes a defined post-launch support window for fixes and configuration help. Because the extension is version-pinned to your environment, Business Central's twice-yearly major updates can require a recompile — we offer ongoing maintenance to keep the .app compatible and to re-publish after platform upgrades.
Will it touch my existing Business Central data or upgrades?
It is installed as a per-tenant extension using table extensions and event subscribers — it adds fields and logic without modifying base tables, so it follows Microsoft's extensibility model and does not block standard upgrades. Engagement data is written to the native interaction log so it appears on contact timelines.
Which email gateway do you use to actually send?
Your choice, wired during the build: SendGrid or Amazon SES for high-volume marketing with detailed deliverability tooling, or Microsoft 365 via Microsoft Graph if you prefer to send through your existing tenant. Sending domain authentication (SPF, DKIM, DMARC) is part of setup.
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Email Marketing & Newsletters
Design, send, and track email campaigns and newsletters from Dynamics 365 without writing HTML — a per-tenant Business Central extension built, installed, and supported by ECOSIRE.
- Drag-and-drop email builder rendered via Business Central page extensions — reusable content blocks, merge fields, and live preview with no HTML required
- Marketing segments built as filtered queries over Contacts, Customers, and custom CRM dimensions, refreshed automatically through the Job Queue
- Open and click tracking written back to the native contact interaction timeline via AL event subscribers
- Scheduled sends and event-triggered campaigns (e.g. on new contact, order posted, or anniversary date) driven by the Job Queue