eBay Connector for Dynamics 365 Finance & Operations

Key Features

Inbound eBay order import posted as native Dynamics sales orders with customer, item, price and tax-group mapping via the eBay Fulfillment API

Listing publish and re-pricing from your item master through the eBay Inventory and Trading APIs

Real-time inventory availability sync (on-hand and reservations) pushed to eBay to prevent overselling across channels

Shipment and tracking-number write-back to eBay via event subscribers on posted warehouse shipments and sales invoices

Returns, cancellations and refund handling reconciled against the originating eBay order and settlement records

Multi-legal-entity and multi-warehouse routing so each eBay account maps to the correct company and location

Recurring job queue / batch entries for polling, write-back and reconciliation with configurable intervals

Custom table and page extensions for eBay account, item-mapping, order-staging and sync-log tables

Dedicated permission sets and a guided setup page so your team owns configuration after handover

Idempotent sync with retry, error queue and per-record audit logging to survive eBay API rate limits and outages

Optional Dataverse / virtual-entity exposure of sync status for Power BI and Power Automate exception flows

Field and price-list mapping configuration including eBay site, currency and fee/settlement handling

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Dynamics 365 Business Central.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

This is a build-to-order eBay connector for Dynamics 365 — not an instant AppSource download. After purchase, ECOSIRE engineers build, install and support the integration as a per-tenant AL extension on your own Dynamics 365 Finance & Operations / Business Central environment, configured to your eBay seller accounts, legal entities and warehouse topology.

The extension uses the eBay Sell APIs (Fulfillment, Inventory, Trading) on the inbound side and the OData V4 / Business Events surface of Dynamics on the outbound side. eBay orders are pulled and posted as native sales orders with correct customer, item, price and tax-group mapping; settlement and refund records reconcile against the order. Listings are published and re-priced from your item master, and on-hand availability is pushed back to eBay so you stop overselling across channels.

Everything runs on the platform's own scheduler — recurring job queue / batch entries poll eBay, write back tracking from posted shipments, and process returns and refunds. We ship table and page extensions for your eBay mapping and log tables, event subscribers on posting routines for shipment and credit-memo write-back, dedicated permission sets, and a setup page so your team owns configuration after handover. Where you run Power Platform, we can surface sync status and exceptions through Dataverse / virtual entities.

Because it is a tenant-scoped extension, your data never leaves your environment, upgrades are coordinated with your release cadence, and the code is documented and handed to you. Typical delivery is a few weeks depending on the number of legal entities, eBay sites and custom field mappings. ECOSIRE scopes the build with you, deploys to a sandbox first, validates against real eBay orders, then promotes to production with a support window included.

What you get

A per-tenant AL extension (.app) built for your Dynamics 365 F&O / Business Central version, installed on sandbox then production

eBay Sell API integration configured to your seller account(s), OAuth credentials and target eBay sites

Item, customer, tax-group and warehouse mapping configuration tailored to your legal-entity structure

Job queue / batch setup for scheduled order pull, inventory push, tracking write-back and returns processing

Permission sets, setup documentation and an admin runbook handed to your team

Sandbox validation against real eBay orders plus a post-go-live support and bug-fix window

Who this is for

Enterprise eBay Seller on Dynamics 365

A high-volume merchant running Finance & Operations who needs eBay orders, inventory and shipments to flow automatically instead of being keyed by hand or maintained in spreadsheets.

Dynamics 365 IT / ERP Manager

Owns the Business Central environment and wants a documented, tenant-scoped extension with proper permission sets and upgrade safety — not a brittle, undocumented one-off script.

E-commerce Operations Lead

Manages multi-channel fulfillment across warehouses and legal entities and needs accurate availability on eBay, fast tracking write-back, and clean returns and refund reconciliation.

How eBay Connector for Dynamics 365 Finance & Operations Compares

Criterion	ECOSIRE	Custom Build	Competitor
Bi-directional eBay order, inventory, listing and shipment sync out of the box	Included	Partial support	Partial support
Tailored to your legal-entity, warehouse and tax-group mapping	Included	Included	Not included
Built, installed and validated on your environment by the vendor	Included	Partial support	Not included
Per-tenant extension with documented code handed to you	Included	Partial support	Not included
Vendor-provided support and upgrade coordination after go-live	Included	Not included	Partial support
No per-order or per-transaction subscription fee	Included	Included	Not included
Fast time-to-value without an in-house AL development team	Included	Not included	Included

Frequently Asked Questions about eBay Connector for Dynamics 365 Finance & Operations

Is this an instant download from Microsoft AppSource?

No. This is a build-to-order extension. After purchase, ECOSIRE builds, installs and configures it as a per-tenant AL extension directly on your Dynamics 365 environment. There is no self-service AppSource install — you get a connector tailored to your eBay accounts, legal entities and warehouse setup.

How long does delivery take?

Typically a few weeks from kickoff, depending on the number of legal entities, eBay sites and custom field mappings in scope. We begin with a short scoping call, deploy and validate in a sandbox against real eBay orders, then promote to production. We confirm a target date in writing before work starts.

Who supports the extension and handles updates after go-live?

ECOSIRE supports it. The price includes a post-go-live support and bug-fix window. We coordinate the extension with your Business Central update cadence so platform upgrades don't break the integration, and we can extend support or add features under a separate maintenance agreement. You also receive the documented code and setup runbook.

Does my data leave my Dynamics environment?

No. Because it is a tenant-scoped extension running inside your own environment, order, item and customer data stays in your Dynamics tenant. The connector only exchanges the specific order, inventory, listing and shipment data with eBay through eBay's official Sell APIs over authenticated, encrypted calls.

Can it handle multiple eBay accounts, legal entities and warehouses?

Yes. Each eBay seller account can be mapped to a specific legal entity, customer template, currency and warehouse. Inventory availability and order routing respect that mapping, so a multi-company group can run several eBay storefronts through one consistent setup.