Illustrative previewA build-to-order Business Central extension that coordinates buy-online-pickup-in-store orders end to end — from web/marketplace intake to store picking, staging, customer-ready notifications, and curbside or locker handover — built, installed per-tenant, and supported by ECOSIRE.
Key Features
BOPIS order intake from your webstore or marketplace via the Business Central REST/OData v4 API, or a Dataverse-mediated sync, matched to a pickup Location and flagged on the Sales Order
Dedicated BOPIS Pickup Order table with a state machine (New, Picking, Picked, Staged, Ready, Collected, Partial, Cancelled) surfaced through purpose-built AL pages and a store-associate Role Center
Store pick list and staging workflow with staging-bin assignment, so associates know exactly what to pull and where to place it for handover
Ready-for-pickup customer notifications triggered when an order reaches Ready state, sent through your chosen channel (email/SMS gateway or Power Automate flow)
Curbside handover with vehicle and bay/parking-spot capture, plus optional locker assignment and locker-code generation for unattended pickup
Partial pickup handling that posts only collected lines, writes remaining quantities back to the sales document, and keeps inventory and outstanding balances accurate
Substitution handling that swaps an out-of-stock item for an approved alternative with price-difference and refund logic written back to the order
Event subscribers on release and posting (e.g. OnAfterReleaseSalesDoc) that divert BOPIS orders into the store flow instead of standard warehouse shipment
Job Queue entry that polls for new web orders on a schedule and re-sends stale ready-for-pickup alerts after a configurable wait
Dedicated permission set scoping store associates to pick/stage/handover actions without exposing full sales or finance data
Per-location BOPIS configuration (pickup cutoffs, staging zones, locker banks, notification templates) so each store runs to its own rules
Optional Power Platform integration: a model-driven or canvas app and Power BI store dashboard reading the BOPIS tables via Dataverse for live pickup-queue visibility
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Dynamics 365 Business Central.
- 3
Go live + support
You go live in about 2–4 weeks, with a post-launch support window.
About this Product
Click-and-Collect / BOPIS Manager is a per-tenant AL extension that turns Business Central into the system of record for in-store and curbside pickup, so your fulfillment process stops living in spreadsheets and store-staff WhatsApp threads.
It is built to order: ECOSIRE develops the extension against your tenant's data model, store/location setup, and ecommerce stack, then installs it as a per-tenant extension (not a generic AppSource download) on your Business Central Online or on-premises environment and supports it afterward. There is no instant download — you get an app shaped to how your stores actually pick and hand over orders.
Technically, the extension adds a BOPIS Pickup Order table and supporting page extensions to Sales Order, plus event subscribers (OnAfterReleaseSalesDoc and posting events) that route flagged orders into a store fulfillment flow instead of standard shipment. Web and marketplace orders arrive via the Business Central REST/OData v4 API or a Dataverse-mediated sync, are matched to a pickup Location, and generate a store pick list with staging-bin assignment. Staff move orders through Picked → Staged → Ready states; reaching Ready fires a customer notification through your chosen channel.
Handover supports curbside (vehicle/bay capture) and locker assignment, with partial pickup and substitution handling that writes back to the sales document and inventory so quantities, refunds, and stock stay correct. A dedicated permission set scopes store-associate access, and a Job Queue entry polls for new web orders and re-sends stale ready alerts.
Because it is real AL on your tenant, it respects your existing item, location, and posting setup, and can integrate with Power Platform for store dashboards and approvals. ECOSIRE handles the build, UAT, install, and ongoing updates as Business Central evolves.
What you get
- A per-tenant Business Central AL extension (.app) built to your store, location, and ecommerce setup, installed on your BC Online or on-premises environment by ECOSIRE
- Source AL project (tables, table/page extensions, event subscribers, permission set, Job Queue setup) handed over in a Git repository you own
- Webstore/marketplace order-intake integration wired to your specific channel via REST/OData or Dataverse, with field mapping documented
- Notification configuration for your chosen channel (email/SMS provider or Power Automate flow) including ready-for-pickup and stale-alert templates
- Permission set and Role Center configured for store associates, plus deployment to your sandbox for UAT before production install
- Admin and store-staff runbook covering the pick/stage/handover flow, partial pickup, substitutions, and Job Queue monitoring
- Optional Power Platform store dashboard (Power BI or model-driven app) over the BOPIS Dataverse tables, scoped at quote time
- Post-go-live support window plus a compatibility-update path as Microsoft ships new Business Central major releases
Who this is for
Omnichannel Retail Operations Manager
Owns the in-store and curbside pickup experience across multiple locations and needs a controlled, auditable fulfillment process in Business Central rather than improvised store workarounds.
Business Central / ERP Administrator
Responsible for the BC tenant and wary of unsupported customizations; wants a clean per-tenant AL extension with proper permission sets, event subscribers, and an upgrade path they can reason about.
Store / Fulfillment Lead
Runs the pick-pack-handover floor day to day and needs a simple pick list, clear staging, ready alerts, and a fast way to handle partial pickups and substitutions without calling head office.
How Click-and-Collect / BOPIS Manager Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| End-to-end BOPIS flow (intake → pick → stage → ready → handover) inside Business Central | Included | Partial support | Partial support | |
| Tailored to your store/location setup and specific ecommerce or marketplace channel | Included | Included | Not included | |
| Curbside and locker handover with vehicle/bay capture | Included | Partial support | Partial support | |
| Partial pickup and substitution writing back to sales doc and inventory | Included | Partial support | Partial support | |
| Installed as a supported per-tenant AL extension with upgrade path | Included | Partial support | Included | |
| Source AL code handed over in a Git repo you own | Included | Included | Not included | |
| Built, installed and supported for you (no in-house AL team required) | Included | Not included | Partial support | |
| Optional Power Platform store dashboard over BOPIS data via Dataverse | Included | Partial support | Partial support |
Frequently Asked Questions about Click-and-Collect / BOPIS Manager
Is this a download from Microsoft AppSource?
No. This is a build-to-order extension. ECOSIRE develops it as a per-tenant AL extension against your specific tenant, store/location setup, and ecommerce channel, then installs it on your Business Central environment. There is no instant AppSource download — you receive an app shaped to how your stores actually operate.
How long does delivery take?
A typical BOPIS build runs about 3 to 6 weeks from kickoff, depending on how many channels feed order intake, your notification channel, and whether you want the optional Power Platform dashboard. After requirements and a data review, ECOSIRE builds in a sandbox, runs UAT with your team, then schedules the production install. You get a firm timeline in the proposal before work starts.
What does ongoing support and updates include?
After go-live you get a support window for fixes and questions, plus a compatibility-update path: when Microsoft ships new Business Central major releases, ECOSIRE recompiles and tests the extension against the new runtime so it keeps working. Because you also receive the AL source in a Git repo you own, you are never locked to a single vendor. Extended support and enhancement retainers are available.
Will it work with our existing webstore or marketplace?
Yes, as part of the build. Order intake is wired to your channel via the Business Central REST/OData v4 API or a Dataverse-mediated sync, with field mapping documented. If your platform exposes orders (Shopify, a custom site, a marketplace feed, etc.), ECOSIRE maps those into the BOPIS Pickup Order flow during the integration step.
Does it interfere with our standard sales and inventory posting?
No. The extension uses event subscribers (such as OnAfterReleaseSalesDoc and posting events) to divert BOPIS-flagged orders into the store flow, while partial pickups and substitutions write back to the standard sales document and inventory. It respects your existing item, location, and posting setup rather than replacing it, so quantities, refunds, and stock stay correct in core BC.
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Click-and-Collect / BOPIS Manager
A build-to-order Business Central extension that coordinates buy-online-pickup-in-store orders end to end — from web/marketplace intake to store picking, staging, customer-ready notifications, and curbside or locker handover — built, installed per-tenant, and supported by ECOSIRE.
- BOPIS order intake from your webstore or marketplace via the Business Central REST/OData v4 API, or a Dataverse-mediated sync, matched to a pickup Location and flagged on the Sales Order
- Dedicated BOPIS Pickup Order table with a state machine (New, Picking, Picked, Staged, Ready, Collected, Partial, Cancelled) surfaced through purpose-built AL pages and a store-associate Role Center
- Store pick list and staging workflow with staging-bin assignment, so associates know exactly what to pull and where to place it for handover
- Ready-for-pickup customer notifications triggered when an order reaches Ready state, sent through your chosen channel (email/SMS gateway or Power Automate flow)