What is Customer Wallet & Store Credit?
A build-to-order WooCommerce plugin that gives every customer a prepaid wallet to top up with any gateway, pay instantly at checkout, and receive refunds as store credit. ECOSIRE builds, installs and supports it on your WordPress site. Built to order by ECOSIRE for WooCommerce (build-to-order) — indicative price from $149.00 USD; request a quote for a scoped proposal.
Illustrative previewA build-to-order WooCommerce plugin that gives every customer a prepaid wallet to top up with any gateway, pay instantly at checkout, and receive refunds as store credit. ECOSIRE builds, installs and supports it on your WordPress site.
Key Features
Prepaid wallet top-up through any active WooCommerce gateway (Stripe, PayPal, bank transfer) via a real WooCommerce order, keeping invoicing and accounting intact
Dedicated checkout payment method (registered through woocommerce_payment_gateways) that pays the full order from wallet balance with no gateway round-trip
Partial payments: split a single order between wallet balance and a card/gateway in one checkout
Refunds issued as instant store credit through the woocommerce_order_refunded hook, with a per-order toggle for credit vs original-gateway refund
Configurable cashback rules — percentage or fixed amount, scoped per product, category, or customer role — credited automatically on order completion
Tamper-evident wallet ledger stored as a wallet-transaction custom post type; every credit, debit, top-up, cashback and refund is recorded
Customer-facing transaction history and live balance in the WooCommerce My Account dashboard
Admin manual credit/debit tool in wp-admin with reason notes for support adjustments and goodwill credits
Wallet balance and transactions exposed over the WooCommerce REST API for POS, mobile app, or restaurant front-of-house integration
HPOS-ready (High-Performance Order Storage / custom order tables) and compatible with current WooCommerce and WordPress
Role-based capability checks so only authorized staff can adjust balances
Optional low-balance and top-up confirmation emails sent through WooCommerce's transactional email system
Optional WPML and WordPress multisite support fitted to your install
Configurable minimum/maximum top-up amounts and currency aligned to your store's WooCommerce currency settings
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your WooCommerce.
- 3
Go live + support
You go live in about 2–4 weeks, with a post-launch support window.
About this Product
Customer Wallet & Store Credit turns refund friction into retention. It adds a true prepaid wallet to your WooCommerce store: customers top up once using any active payment gateway (Stripe, PayPal, bank transfer, COD-to-credit), then pay at checkout straight from their balance — no card re-entry, no gateway round-trip, no failed-3DS drop-off. When you refund an order, you can issue the amount back as instant wallet credit that the customer spends on their next order instead of waiting days for a bank reversal.
This is not an instant marketplace download. ECOSIRE builds, installs, configures and supports the plugin on your WordPress site, fitted to your theme, gateways and tax setup. We engineer it the WooCommerce-native way: a custom ecosire_wallet balance store and a wallet-transaction custom post type for a tamper-evident ledger, a checkout payment method registered via woocommerce_payment_gateways, top-up handled through a real WooCommerce order so your existing gateway, invoicing and accounting flows stay intact, and refund hooks (woocommerce_order_refunded) that convert a refund into credit.
The build is HPOS-ready (WooCommerce High-Performance Order Storage / custom order tables), respects roles and capabilities, and exposes balances and transactions through the WooCommerce REST API so your POS, mobile app or restaurant front-of-house can read and adjust credit. Cashback rules (percentage or fixed, per product/category/role) and partial payments (wallet + gateway split on one order) are configured from a dedicated wp-admin settings screen. Every credit, debit, top-up, cashback and refund is written to the ledger with an admin-adjustable manual-credit tool and full transaction history for the customer in their My Account area. WPML and multisite handling is available where your install needs it.
What you get
- Custom-built Customer Wallet & Store Credit plugin installed and activated on your WordPress/WooCommerce site
- wp-admin settings screen configured for your top-up limits, cashback rules, refund-to-credit behavior and partial-payment policy
- Wallet payment method wired into your live checkout alongside your existing gateways
- Refund-to-credit hooks connected to your order workflow and tested against real refunds
- WooCommerce REST API endpoints documented for any POS or app integration you plan to connect
- Theme-fitted My Account wallet balance and transaction-history view matching your store design
- Brief admin handover guide covering manual credit/debit, reading the ledger, and adjusting cashback rules
- Post-delivery support window and update assistance per your support tier
Who this is for
High-repeat online retailer
Runs a store where customers buy weekly or monthly. Wants returning shoppers to top up once and check out in one click, and to keep refund money inside the store as credit instead of losing it to bank reversals.
Restaurant or QSR with online ordering
Takes repeat orders through a WooCommerce-powered site or POS. Needs prepaid balances, fast checkout for regulars, and cashback to reward frequency — read and adjusted at the counter via the REST API.
Customer support / operations lead
Handles refunds and goodwill daily. Wants a one-click way to issue store credit, a clear ledger of every adjustment with reasons, and role controls so only authorized staff can change balances.
How Customer Wallet & Store Credit Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| Prepaid wallet customers top up and pay from at checkout | Included | Included | Included | |
| Refunds issued as instant store credit instead of gateway reversal | Included | Included | Partial support | |
| Partial payment: split one order between wallet and a card | Included | Included | Partial support | |
| Cashback rules scoped by product, category, or role | Included | Included | Partial support | |
| Tamper-evident wallet ledger via custom post type | Included | Partial support | Partial support | |
| Wallet balance exposed over WooCommerce REST API for POS/app | Included | Included | Partial support | |
| HPOS / custom order table compatibility | Included | Partial support | Partial support | |
| Installed, fitted to your theme, and tested on your live site | Included | Included | Not included | |
| Instant self-service download, no build wait | Not included | Not included | Included |
Frequently Asked Questions about Customer Wallet & Store Credit
Is this an instant download from WooCommerce.com or WordPress.org?
No. This is a build-to-order plugin. ECOSIRE builds it for your specific store, then installs, configures and tests it on your WordPress site. There is no self-service marketplace download — you get a plugin fitted to your theme, gateways, currency and tax setup.
How long does delivery take?
A standard build is typically delivered in about 2 to 3 weeks from the time we confirm requirements and gateway details, including installation, checkout integration, refund-to-credit wiring and testing on your site. Heavier scope — custom POS/REST integration, WPML, or multisite — adds time, which we confirm in writing before we start.
How do top-ups and payments actually work technically?
Top-ups run as a normal WooCommerce order through your existing gateway, so invoicing and accounting stay intact, and the paid amount is credited to the customer's wallet. At checkout, a dedicated wallet payment method (registered via woocommerce_payment_gateways) debits the balance — either for the full order or as a partial payment split with a card. Every movement is written to a wallet-transaction ledger.
Will it work with HPOS and my current gateways?
Yes. The plugin is built HPOS-ready (High-Performance Order Storage / custom order tables) and works alongside your existing gateways such as Stripe, PayPal or bank transfer — top-ups simply flow through whichever gateways you already have active. We test against your live configuration before handover.
What about ongoing support and updates?
Every build includes a post-delivery support window. We provide compatibility updates for new WooCommerce and WordPress releases and fix any defects in the delivered code under your support tier. Feature additions beyond the original scope are quoted separately. You own the installed plugin on your site.
Can my POS or mobile app read and adjust wallet balances?
Yes. Wallet balances and transactions are exposed over the WooCommerce REST API, so your POS, restaurant front-of-house, or mobile app can read a customer's balance and apply credits or debits. We document the endpoints and can scope the integration as part of the build.
Related Modules
Built to order
WooCommerce
One-time
Abandoned Cart Recovery (Email + WhatsApp + SMS) for WooCommerce
A custom-built WooCommerce plugin that captures abandoned carts (guest and logged-in) and runs automated multi-channel recovery sequences over email, WhatsApp and SMS with dynamic coupons and one-click recovery links.
From $99.00Starting point — quoted to your scope
Built to order
WooCommerce
One-time
Abandoned Cart Recovery for WooCommerce
A build-to-order WooCommerce plugin that captures abandoning visitors (including guests) and runs automated multi-channel win-back sequences. ECOSIRE builds, installs, and supports it on your WordPress site.
From $99.00Starting point — quoted to your scope
Built to order
WooCommerce
One-time
Advanced BI Dashboard & Reports for WooCommerce
A self-hosted WooCommerce analytics suite delivering revenue, product, customer and cohort reports in customizable charts and tables — custom-built, installed and supported by ECOSIRE on your own WordPress site.
From $199.00Starting point — quoted to your scope
Built to order
WooCommerce
One-time
Advanced Product Import & Export for WooCommerce
A custom-built WooCommerce plugin for scheduled, field-mapped import and export of products, orders, and customers via CSV, XML, or Google Sheets — engineered, installed, and supported on your WordPress site by ECOSIRE.
From $99.00Starting point — quoted to your scope
Request a quote
Customer Wallet & Store Credit
A build-to-order WooCommerce plugin that gives every customer a prepaid wallet to top up with any gateway, pay instantly at checkout, and receive refunds as store credit. ECOSIRE builds, installs and supports it on your WordPress site.
- Prepaid wallet top-up through any active WooCommerce gateway (Stripe, PayPal, bank transfer) via a real WooCommerce order, keeping invoicing and accounting intact
- Dedicated checkout payment method (registered through woocommerce_payment_gateways) that pays the full order from wallet balance with no gateway round-trip
- Partial payments: split a single order between wallet balance and a card/gateway in one checkout
- Refunds issued as instant store credit through the woocommerce_order_refunded hook, with a per-order toggle for credit vs original-gateway refund