Document Management & Customer Downloads for WooCommerce

Key Features

Per-product document attachments — every buyer of a SKU automatically receives the linked manuals, spec sheets or licenses

Per-order document attachments — tie a specific warranty certificate or signed PDF to a single order, HPOS / custom-order-tables compatible

Customer My-Account 'Documents' tab added via the woocommerce_account_menu_items filter, themed to match your store

Purchase-gated access — downloads are verified against the customer's completed WooCommerce orders at request time

Role-gated access control — restrict documents by WordPress user role or capability (e.g. wholesale, B2B, staff)

Secure streamed delivery — files served through a nonce- and capability-checked PHP handler, never from a guessable wp-content/uploads URL

Document versioning — replace a file with a new revision and all entitled customers see the latest version

Expiry dates enforced by a WP-Cron job that automatically revokes access to time-limited documents

Documents stored as a dedicated custom post type with folder/tag taxonomy for real library organization

Bulk upload and folder organization in wp-admin — manage hundreds of certificates without one-by-one attaching

WooCommerce REST API endpoints for headless storefronts and external document syncing

Admin meta boxes on the product and order edit screens for attaching/detaching documents inline

Optional email delivery — attach or link documents in WooCommerce order-status emails via woocommerce_email hooks

Download audit log — record which customer accessed which document and when, for warranty/compliance trails

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your WooCommerce.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Document Management & Customer Downloads for WooCommerce gives stores that ship products with manuals, licenses, certificates or warranty documents a proper, secure document delivery system — not a pile of public wp-content/uploads PDFs that anyone can guess the URL of.

Documents are stored as a dedicated custom post type with their own taxonomy for folders and tags, so you can bulk upload and organize a real library inside wp-admin instead of attaching files ad hoc. You attach documents at two levels: per-product (every buyer of that SKU gets the manual automatically) and per-order (a specific warranty certificate or signed PDF tied to one order, fully HPOS / custom-order-tables compatible).

Customers see their files in a new "Documents" tab in the WooCommerce My-Account dashboard, added via the woocommerce_account_menu_items filter. Every download is purchase-gated and role-gated: access is checked against the customer's completed orders and user role at request time, and files are streamed through a PHP handler (nonce + capability verified) rather than served from a guessable path — so a document is only reachable by someone who actually bought it.

Each document supports versioning (replace v1.0 with v1.1 and customers see the latest) and expiry dates enforced by a WP-Cron job that revokes access automatically. Everything is exposed over the WooCommerce REST API for headless or external syncing, and the admin UI lives in native wp-admin meta boxes and settings screens.

This is a build-to-order plugin: ECOSIRE builds it to your catalog, theme and workflow, installs it on your WordPress site, and supports it after delivery. There is no instant marketplace download — you get a plugin fitted to your store, with a clear lead time and ongoing updates.

What you get

Custom-built WooCommerce plugin packaged for your site, installed and activated by ECOSIRE on your WordPress environment

Configured My-Account 'Documents' tab styled to match your active theme

Product and order meta boxes wired into your catalog and existing order workflow (HPOS-aware)

Document custom post type, folder taxonomy and initial library structure set up to your categories

Access-control rules configured for your roles (B2B/wholesale/retail) and purchase gating verified end-to-end

WP-Cron expiry job and versioning configured and tested against sample documents

Short admin walkthrough/handover doc covering uploads, versioning, expiry and the REST endpoints

Post-delivery support window with bug fixes and WooCommerce/WordPress compatibility updates

Who this is for

Electronics & appliance retailers

Stores whose products ship with user manuals, quick-start guides and warranty certificates. They need each buyer to automatically receive the right manual for their SKU and to look it up later from their account.

Software & license sellers

Vendors delivering license certificates, activation PDFs or signed agreements per order. They need per-order documents that are purchase-gated, versioned when terms change, and expirable for time-limited licenses.

B2B / wholesale & regulated-goods merchants

Distributors and manufacturers who must hand over CoAs, safety data sheets, compliance certificates and spec sheets to verified buyers only — gated by role and purchase, with an audit trail for warranty and compliance.

How Document Management & Customer Downloads for WooCommerce Compares

Criterion	ECOSIRE	Custom Build	Competitor
Per-order document attachments (one file tied to a single order)	Included	Included	Partial support
Purchase-gated + role-gated download access verified at request time	Included	Partial support	Partial support
Document versioning and expiry-date revocation via WP-Cron	Included	Partial support	Partial support
Built, installed and configured on your WordPress site by the vendor	Included	Included	Not included
Instant self-serve download from a marketplace	Not included	Not included	Included
Fitted to your catalog, theme, roles and HPOS workflow	Included	Included	Partial support
WooCommerce REST API access for headless / external sync	Included	Partial support	Partial support
Predictable fixed one-time price with post-delivery support	Included	Not included	Partial support

Frequently Asked Questions about Document Management & Customer Downloads for WooCommerce

How long does it take to receive and install the plugin?

This is a build-to-order plugin, not an instant download. Typical delivery is about 1–2 weeks from kickoff, depending on how much your catalog structure, roles and theme customization deviate from the standard build. We confirm a firm lead time after a short scoping call, then build it, install it on your WordPress site (staging first where available), and verify the full flow — attach, gate, version, expire — before go-live.

What do ongoing support and updates include?

Every build ships with a post-delivery support window covering bug fixes and compatibility updates as WooCommerce and WordPress release new versions (including HPOS and My-Account template changes). We keep the plugin working through core upgrades and address issues you report. Longer-term maintenance or feature additions can be arranged as a continued support arrangement — we tell you exactly what's covered before delivery.

Is this secure, or are documents just public files in wp-content/uploads?

Documents are never served from a guessable public URL. Files are streamed through a PHP handler that verifies a WordPress nonce, the user's role/capability, and that the customer actually purchased the product or owns the order before any byte is sent. Access is checked at request time, so revoking an order or hitting an expiry date immediately cuts off the download. We can also store originals outside the web-root for an extra layer of protection.

Does it work with HPOS, my theme, and a multilingual or multisite setup?

Yes. The order-level attachments use WooCommerce's order CRUD APIs so they're compatible with High-Performance Order Storage (custom order tables). The My-Account tab is added via standard WooCommerce filters and styled to your active theme. WPML/Polylang and WordPress multisite are supported as part of the build — tell us your stack during scoping and we configure for it.

Can I attach the same manual to many products and update it later?

Yes. Because documents are a dedicated custom post type, one manual or certificate can be linked to many products or orders. When you upload a new revision, versioning updates every entitled customer to the latest file automatically — no need to re-attach. You organize the library with folder/tag taxonomy and bulk upload, so managing hundreds of documents stays practical.