AI Shop Assistant & Chatbot for WooCommerce

Key Features

Store-catalog-aware conversational assistant grounded in live WooCommerce data via the REST API and WC_Product objects (titles, prices, stock, attributes, variations)

AI product recommendations and side-by-side comparisons drawn only from your real, in-stock catalog to prevent hallucinated products

Order-status answers for logged-in customers, reading the HPOS / custom order tables with legacy posts-table fallback

Add-to-cart (including specific variations) directly from the chat, handing off to your existing WooCommerce cart, checkout and payment gateways untouched

Curated FAQ and policy answering managed from a dedicated wp-admin settings screen (shipping, returns, sizing, etc.)

Catalog re-index on a WP-Cron schedule, with a manual WP-CLI command to force a full sync after bulk product imports

Multilingual support via WPML / Polylang — answers in the customer's locale using your translated product strings

WordPress multisite compatible, with per-site configuration

Developer-friendly WordPress hooks, actions and filters to customize prompts, restrict topics, override the widget markup and theme the UI

Configurable guardrails: topic allow-list, off-catalog refusal, profanity handling and a human-handoff fallback message

Bring-your-own AI key (OpenAI / Anthropic-compatible) or an ECOSIRE-managed key, with token usage logging in wp-admin

Privacy-conscious: chat logs stored in your own WordPress database, no customer PII sent beyond what the answer requires

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your WooCommerce.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

The AI Shop Assistant & Chatbot for WooCommerce is a custom WordPress plugin that grounds a conversational AI in your actual catalog — not a generic bot bolted onto a third-party widget. ECOSIRE builds, installs and configures it directly on your WordPress site, so the assistant reads live data through the WooCommerce REST API and internal wc_get_products() / WC_Product calls: real titles, prices, stock status, attributes, variations and categories.

Shoppers can ask "which of these is waterproof?", "what's a cheaper alternative?" or "where's my order?" and get answers drawn from your products and — with the customer logged in — their own orders via the HPOS / custom order tables (with legacy posts-table fallback). The assistant can add a product or variation straight to the WooCommerce cart from the conversation, hand off to your existing checkout and payment gateways untouched, and answer FAQs you curate in wp-admin.

It is delivered as a proper plugin: settings under a dedicated wp-admin screen, a catalog sync job on WP-Cron (with WP-CLI re-index), clean WordPress hooks, actions and filters for theme/developer overrides, and a front-end widget that respects your theme. Multilingual stores are supported via WPML / Polylang string and product translations, and it runs on WordPress multisite.

This is honest build-to-order: there is no instant marketplace download. After purchase, ECOSIRE scopes your catalog and FAQ sources, configures the AI model and guardrails, installs on staging, and goes live with you. The $99 one-time build fee covers the tailored implementation on one WordPress site. AI model usage (your own OpenAI/Anthropic-compatible API key, or an ECOSIRE-managed key) is billed by usage and is separate from the build fee.

What you get

A custom WooCommerce/WordPress plugin built and installed on one WordPress site (single-site or one multisite network)

Catalog and FAQ ingestion configured against your live products, categories and policy pages

AI model wiring (your API key or an ECOSIRE-managed key) with prompt, guardrails and topic scope tuned to your store

Staging install, end-to-end test of recommendations, order-status and add-to-cart, then supervised go-live

wp-admin configuration walkthrough plus a short admin guide for editing FAQs, guardrails and the widget appearance

WP-Cron re-index schedule plus a documented WP-CLI command for forced catalog re-sync

Post-launch support window and a maintenance option for WordPress / WooCommerce / PHP compatibility updates

Who this is for

Conversion-focused store owner

Runs a WooCommerce store with a deep catalog and wants on-site sales help that answers buyer questions and recommends products 24/7, instead of losing visitors who can't find the right item.

Lean support team

A one-or-two-person team drowning in repetitive 'where's my order?' and 'does this fit?' tickets. They want the assistant to deflect FAQs and order-status questions while escalating real issues to a human.

Agency / freelance WordPress developer

Builds and maintains client WooCommerce sites and needs a clean, hook-friendly AI assistant they can theme, scope and extend via filters — without writing the AI plumbing or model integration from scratch.

How AI Shop Assistant & Chatbot for WooCommerce Compares

Criterion	ECOSIRE	Custom Build	Competitor
Grounded in your live WooCommerce catalog (real prices, stock, variations)	Included	Partial support	Partial support
Add-to-cart directly from the chat conversation	Included	Partial support	Partial support
Order-status answers via HPOS / custom order tables	Included	Partial support	Not included
Built, installed and supported on your own WordPress site by the vendor	Included	Included	Not included
Tailored to your exact catalog, FAQs and guardrails out of the box	Included	Included	Not included
Instant self-service marketplace download / one-click install	Not included	Not included	Included
Multilingual (WPML / Polylang) and multisite support	Included	Partial support	Partial support
Developer hooks, actions and filters for customization	Included	Included	Partial support
No separate AI usage cost	Not included	Not included	Partial support

Frequently Asked Questions about AI Shop Assistant & Chatbot for WooCommerce

How long until the assistant is live on my store?

Because this is build-to-order, it is not an instant download. After purchase we scope your catalog and FAQ sources, configure the AI model and guardrails, and install on a staging copy of your WordPress site. A typical single-site build goes live in about 5 to 10 business days, depending on catalog size and how many FAQ/policy sources you want ingested. We confirm the schedule with you before starting.

Do I get ongoing support and updates?

Yes. The build includes a post-launch support window for fixes and configuration help. After that, an optional maintenance plan keeps the plugin compatible with new WordPress, WooCommerce and PHP releases (including HPOS changes), refreshes the catalog index logic, and tunes prompts/guardrails as your store evolves. Updates are applied by ECOSIRE on your site — there is no marketplace auto-update.

Is the $99 the total cost, including the AI?

The $99 is a one-time build-and-install fee for one WordPress site. The AI model usage (the tokens the chatbot consumes) is separate and billed by usage. You can supply your own OpenAI/Anthropic-compatible API key and pay your provider directly, or use an ECOSIRE-managed key billed by usage. We size expected usage with you up front so there are no surprises.

Will it accidentally recommend products I don't sell, or wrong prices?

No. The assistant is grounded in your live catalog through the WooCommerce REST API and WC_Product data, and is configured to refuse or hand off when a request falls outside your catalog or FAQ scope. Prices, stock status and variations are read from WooCommerce at answer time, and a topic allow-list keeps conversations on shopping and support rather than open-ended chat.

Does it work with my existing theme, payment gateway, and multilingual setup?

Yes. The chat widget respects your theme and can be restyled via filters and CSS. Add-to-cart hands off to your standard WooCommerce cart and checkout, so your existing payment gateways are untouched. Multilingual stores using WPML or Polylang are supported — the assistant answers in the customer's locale using your translated product strings — and the plugin runs on WordPress multisite with per-site configuration.