Illustrative previewA build-to-order Shopify app that keeps products, orders,
inventory and customers in sync between Shopify (or Shopify Plus) and NetSuite ERP. Built, installed and supported by
ECOSIRE for your exact account structure.
What is NetSuite ERP Connector for Shopify?
Connects Shopify (or Shopify Plus) and NetSuite ERP: products, orders, inventory and customers stay in sync between the two systems. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
Key Features
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Shopify.
- 3
Go live + support
You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.
About this Product
The NetSuite ERP Connector for Shopify is a build-to-order integration that ECOSIRE designs, develops, installs and supports specifically for your store and your NetSuite account. This is not an instant App Store download — once you purchase, our team scopes your data model, maps your fields, and deploys a connector tuned to how your business actually runs.
Out of the box, generic connectors break the moment your NetSuite item hierarchy, subsidiaries, custom records or pricing tiers stray from the default. We build against the Shopify Admin GraphQL API, register webhooks for orders/create, orders/updated, fulfillments/create and inventory_levels/update, and connect to NetSuite via SuiteTalk (REST/SOAP) and SuiteScript RESTlets using OAuth / token-based authentication (TBA) — so the sync respects your real schema, not a lowest-common-denominator template.
Core flows are bi-directional: orders and customers flow from Shopify into NetSuite as sales orders and entities; inventory and item/pricing data flow back to keep your storefront accurate across multi-location inventory. We map Shopify variants, SKUs and metafields to NetSuite items, matrix items and custom fields, and handle B2B (company/location pricing) and POS order sources where your plan supports them.
Every sync is wrapped in idempotent processing, exponential-backoff retries, dead-letter queues and a monitoring dashboard so a NetSuite timeout or rate limit never silently drops an order. You get full run logs, alerting, and a documented runbook. Because ECOSIRE builds and hosts the connector, we own the maintenance — API version bumps, edge-case fixes and enhancements are handled by us, not left to you. Pricing is a one-time build fee of $999, with optional ongoing support.
What you get
- A fully configured NetSuite-to-Shopify connector built for your specific NetSuite account and Shopify store
- Custom field-mapping document covering items, customers, orders, fulfillments and pricing
- Installation and deployment into your Shopify store and NetSuite environment (including RESTlet/TBA setup)
- Monitoring dashboard and alerting configured for your sync flows
- Technical runbook and admin documentation for operating and troubleshooting the integration
- Post-launch hypercare support window with a named ECOSIRE contact and optional ongoing support plan
Who this is for
Shopify Plus operations lead
Runs a high-volume Shopify Plus store on NetSuite and needs orders, inventory and fulfillment reconciled automatically instead of through nightly CSV exports or manual re-keying.
NetSuite administrator / finance systems owner
Owns the NetSuite account and wants Shopify sales orders, customers and item data landing cleanly against the correct subsidiaries, classes and custom fields without polluting the ERP.
B2B / wholesale ecommerce manager
Sells to companies via Shopify B2B with negotiated pricing and needs company entities, price levels and POS orders synced to NetSuite for accurate invoicing and inventory.
How NetSuite ERP Connector for Shopify Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Shopify Native |
|---|---|---|---|---|
| Tailored to your exact NetSuite schema and custom fields | Included | Included | Not included | Not included |
| Available as an instant self-serve install | Not included | Not included | Included | Partial support |
| Bi-directional order, inventory and customer sync out of the box | Included | Partial support | Partial support | Not included |
| Vendor owns ongoing maintenance and API version updates | Included | Not included | Included | Included |
| Built-in retry, dead-letter and error-monitoring for failed syncs | Included | Partial support | Partial support | Not included |
| B2B pricing, POS and multi-subsidiary NetSuite support | Included | Partial support | Partial support | Not included |
| One-time cost with no per-order/usage metering | Included | Included | Not included | Partial support |
| No in-house developer required to operate it | Included | Not included | Included | Included |
Frequently Asked Questions about NetSuite ERP Connector
Is this an instant download from the Shopify App Store?
No. This is a build-to-order integration. After you purchase, ECOSIRE scopes your NetSuite account and Shopify setup, then builds, installs and configures the connector for you. It is delivered and supported by our team, not self-installed from the App Store.
How long does delivery take?
A typical build runs about one working week depending on the complexity of your NetSuite customizations (custom records, subsidiaries, B2B pricing). We begin with a scoping call within a few business days of purchase and give you a firm timeline before development starts.
What do you need from us to build it?
Shopify Admin API access (a custom app with the relevant scopes) and NetSuite access with token-based authentication credentials and a role that can reach SuiteTalk and deploy RESTlets. We provide a checklist and walk your NetSuite admin through the setup.
How are sync errors and NetSuite rate limits handled?
Every sync is idempotent and protected by exponential-backoff retries, a dead-letter queue for records that keep failing, and a monitoring dashboard with run logs. If something needs human attention, you get an alert rather than a silently dropped order.
Do we get ongoing support and updates after launch?
Yes. Every build includes a post-launch hypercare window, and you can add an ongoing support plan. Because ECOSIRE builds and maintains the connector, we handle Shopify and NetSuite API version changes, edge-case fixes and enhancements over time.
Can it handle our B2B pricing, POS orders and multiple NetSuite subsidiaries?
Yes, where your Shopify and NetSuite plans expose that data. We map Shopify B2B company/location pricing, POS order sources, and subsidiary/currency/tax context for NetSuite OneWorld accounts as part of the custom mapping work.
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NetSuite ERP Connector
A build-to-order Shopify app that keeps products, orders, inventory and customers in sync between Shopify (or Shopify Plus) and NetSuite ERP. Built, installed and supported by ECOSIRE for your exact account structure.
- Bi-directional order sync — Shopify orders land in NetSuite as sales orders, with status and fulfillment flowing back
- Real-time inventory sync across Shopify multi-location inventory and NetSuite item availability
- Product, variant and pricing sync mapping SKUs, matrix items and price levels between systems
- Customer & company entity sync, including B2B company/location structures on Shopify Plus