AI Merchant Copilot / Admin Assistant

Key Features

Natural-language Q&A over catalog, orders, and customers — answers resolve through Magento service contracts and repositories, never raw SQL

Inline content drafting inside the product and category editors via custom admin UI components (descriptions, meta titles, meta descriptions, short copy)

Merchandising task suggestions: price-gap detection, low-stock restock candidates, and missing-SEO-metadata scans

Multi-LLM backend abstracting OpenAI, Claude, and Gemini behind a single service interface — switch providers via admin config without code changes

Role-based access enforced through native Magento admin ACL (per-role permission to ask, draft, or trigger automations)

Full audit logging of every prompt, response, and applied action for compliance and review

Context capture via plugins/interceptors and observers on core events (current product, order, or customer in view)

Background scans (restock, SEO gaps, price anomalies) scheduled through Magento cron, results delivered to an admin grid

REST and GraphQL endpoints so the copilot integrates with your PIM, BI, or custom dashboards

Per-LLM API keys stored encrypted in Magento config; configurable rate limits and token budgets to control spend

Compatible with both Magento Open Source and Adobe Commerce, including B2B and multi-store/multi-website setups

Human-in-the-loop by default: AI-drafted content and automation suggestions require admin approval before they are saved or applied

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

AI Merchant Copilot is a Magento 2 admin assistant that lives inside your backend and turns plain-English requests into real work — answering questions over your catalog, orders, and customers, drafting content directly in the product and category editors, and surfacing merchandising tasks (pricing gaps, restock candidates, missing SEO metadata).

This is not an instant Adobe Commerce Marketplace download. It is a build-to-order extension that ECOSIRE engineers, installs, and supports on your Magento Open Source or Adobe Commerce instance. We tailor the module to your data model, custom attributes, ACL structure, and chosen LLM provider before handing over a tested, production-ready install.

Technically, the copilot ships as a standard module under app/code/Ecosire/AiCopilot, wired through dependency injection (di.xml) and service contracts so it reads catalog, sales, and customer data through Magento's repositories — never raw SQL. A dedicated admin UI component adds the chat panel and inline drafting buttons; plugins/interceptors and observers on core events capture context (the product being edited, the order being viewed). A multi-LLM backend abstracts OpenAI, Claude, and Gemini behind one interface, so you can switch providers or self-host without touching call sites.

Every AI action is governed by Magento admin ACL (role-based menu and resource permissions) and written to an audit log, so you control which roles can ask, draft, or trigger automations — and you can review exactly what the assistant did. Long-running suggestions (restock scans, SEO-gap reports) run via Magento cron, and the module exposes REST/GraphQL endpoints for your own tooling. You keep the source code; ECOSIRE provides the build, the install, and ongoing support.

What you get

Custom-built Magento 2 module (`Ecosire_AiCopilot`) installed under `app/code` on your Magento Open Source or Adobe Commerce instance

Installation and configuration on your staging environment, followed by production deployment with `setup:upgrade`, DI compilation, and static-content deploy

Wiring to your chosen LLM provider(s) with encrypted API-key storage and rate/token-budget limits

ACL roles configured to your team structure, plus audit-log access for administrators

Mapping of the copilot to your custom product attributes, store views, and B2B/multi-store layout

Smoke-tested handover with admin walkthrough and a short configuration guide

Source code ownership — the module is yours, version-controlled and deployable by your team

Post-delivery support window for fixes, Magento version-compatibility checks, and minor adjustments

Who this is for

Store Admin / Merchandiser

Spends the day in the Magento backend editing products and categories. Uses inline drafting to generate descriptions and meta tags, and asks the copilot questions like 'which products have no meta description?' instead of building reports by hand.

Operations Manager

Owns inventory and pricing health across the catalog. Relies on the cron-driven restock, price-gap, and SEO-gap scans to surface what needs attention, and on the audit log to see what the team and the AI changed.

eCommerce / IT Lead

Responsible for the Magento platform, ACL, and data governance. Cares that the copilot reads through service contracts, respects admin roles, keeps API keys encrypted, logs every action, and ships as owned, reviewable source code rather than a black-box SaaS.

How AI Merchant Copilot / Admin Assistant Compares

Criterion	ECOSIRE	Custom Build	Competitor
Tailored to your custom attributes, ACL, and store-view layout	Included	Included	Partial support
Natural-language Q&A over catalog, orders, and customers in-admin	Included	Partial support	Partial support
Inline AI content drafting in product/category editors	Included	Partial support	Partial support
Multi-LLM backend (OpenAI / Claude / Gemini), provider-swappable	Included	Partial support	Not included
Native admin ACL governance + full audit logging of AI actions	Included	Partial support	Partial support
You own and can extend the source code	Included	Included	Not included
Instant self-service download / installation	Not included	Not included	Included
Vendor builds, installs, and supports it on your instance	Included	Partial support	Not included
Predictable upfront cost without per-developer day rates	Included	Not included	Included

Frequently Asked Questions about AI Merchant Copilot / Admin Assistant

Is this an instant download from the Adobe Commerce Marketplace?

No. AI Merchant Copilot is build-to-order. ECOSIRE engineers the module against your specific Magento install — your custom attributes, ACL, store views, and chosen LLM provider — then installs and tests it. There is no instant Marketplace download or self-service license; you receive a tailored, production-ready module plus its source code.

How long does delivery take, and what do you need from us?

A standard build, install, and handover typically takes about 2 to 3 weeks from kickoff, depending on customizations (custom attributes, B2B/multi-store scope, and which LLM providers you want wired in). We need access to a staging environment, your Magento version and edition (Open Source or Adobe Commerce), and the API keys for your preferred LLM provider(s). The 2-to-3-week estimate is honest scoping, not a fixed SLA — complex multi-website setups can take longer and we confirm the timeline before starting.

What ongoing support and updates are included?

Delivery includes a post-handover support window for bug fixes, Magento version-compatibility checks, and minor adjustments. Because you own the source, your team can deploy and extend it freely. Beyond the included window, ECOSIRE offers ongoing support and maintenance retainers — covering Magento upgrades, new LLM-provider integrations, and feature additions — which we scope separately.

Which Magento versions and editions are supported?

The copilot targets Magento 2 on both Magento Open Source and Adobe Commerce, including B2B and multi-store/multi-website configurations. We confirm your exact version (for example 2.4.x line and PHP version) during scoping and build against it, since DI compilation, ACL resources, and admin UI components must match your platform release.

How do you keep the AI safe with our store data and admin access?

The copilot reads data through Magento service contracts and repositories — never raw SQL — so it respects existing data boundaries. Every action is gated by native admin ACL, so you decide which roles can ask, draft, or trigger automations, and every prompt, response, and applied change is written to an audit log. AI-drafted content and automation suggestions are human-in-the-loop by default: nothing is saved or applied until an admin approves it. LLM API keys are stored encrypted, and you can self-host or switch providers since the backend is provider-agnostic.

Does it write changes to my store automatically?

Only when you approve them. By design the copilot drafts and suggests — generated descriptions, meta tags, restock and pricing recommendations — and an admin reviews and confirms before anything is saved. You can scope which roles even have the ability to apply changes through ACL, and the audit log records who applied what.