Quick facts
- Price
- $249.00 USD
- magento_2 versions
- —
- Setup time
- 20160 min
- License
- One-time perpetual
- Languages
- 11 languages
One-time Purchase
CRM Connector — Salesforce
A build-to-order Magento 2 / Adobe Commerce extension that keeps customers, orders and products in real-time two-way sync with Salesforce for a single 360° customer view. Built, installed and supported by ECOSIRE on your store.
$249.00USD
No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.
Key Features
Bi-directional customer ↔ Salesforce Contact/Account sync with configurable match keys (email, external ID) and conflict-resolution rules
Order and invoice push to Salesforce as Orders or Opportunities, including line items mapped to Salesforce Products/PricebookEntries
Product and catalog mapping from Magento SKUs/attributes to Salesforce Product2 records, with attribute-to-field translation
Real-time mode via Magento message-queue consumers + Salesforce REST API, plus scheduled cron batch mode via Bulk API 2.0 for high volume
Field-level mapping UI in the Magento admin — drag Magento attributes to Salesforce fields, set direction (push/pull/both) per field
Salesforce OAuth 2.0 JWT bearer authentication via a connected app; credentials stored encrypted, never in plain core_config_data
Inbound webhook controller for Salesforce Platform Events / Outbound Messages with signature verification and replay protection
Sync log grid with status, payloads, error detail, manual retry and a dead-letter queue for failed records
Dedicated admin ACL resource (Ecosire_SalesforceConnector::config) so only authorized roles can edit mappings or trigger syncs
Idempotent, rate-limit-aware sync engine that respects Salesforce API governor limits and retries with exponential backoff
Upgrade-safe build: declarative db_schema.xml, di.xml plugins and observers — no core rewrites, survives Magento/Adobe Commerce patches
Optional GraphQL/REST service contracts exposing sync status so your own tooling or middleware can query and trigger operations
About this Product
CRM Connector — Salesforce is a custom-built Magento 2 module that gives mid-market and B2B merchants a real-time, two-way bridge between Magento and Salesforce — so your sales, service and storefront teams all work from the same customer record instead of reconciling two systems by hand.
Why Choose CRM Connector — Salesforce
Bi-directional customer ↔ Salesforce Contact/Account sync with configurable match keys (email, external ID) and conflict-resolution rules
Order and invoice push to Salesforce as Orders or Opportunities, including line items mapped to Salesforce Products/PricebookEntries
Product and catalog mapping from Magento SKUs/attributes to Salesforce Product2 records, with attribute-to-field translation
Real-time mode via Magento message-queue consumers + Salesforce REST API, plus scheduled cron batch mode via Bulk API 2.0 for high volume
Field-level mapping UI in the Magento admin — drag Magento attributes to Salesforce fields, set direction (push/pull/both) per field
Salesforce OAuth 2.0 JWT bearer authentication via a connected app; credentials stored encrypted, never in plain core_config_data
This is not an instant Adobe Commerce Marketplace download. ECOSIRE builds the extension to your data model, installs it under app/code/Ecosire/SalesforceConnector on your Magento Open Source or Adobe Commerce instance, maps it to your Salesforce org, and supports it after go-live. You tell us your objects, fields and edge cases; we ship a connector that fits them.
Under the hood the module uses standard Magento 2 architecture: observers on customer_save_after, sales_order_place_after and catalog_product_save_after, service-contract interfaces for every sync operation, and a message-queue consumer (Magento\Framework\MessageQueue) so outbound writes to the Salesforce REST API (v59.0+) / Bulk API 2.0 never block checkout. Inbound changes arrive via a secured controller endpoint backed by Salesforce Platform Events / Outbound Messages, or via scheduled cron batch pulls when real-time isn't required. Authentication uses the Salesforce OAuth 2.0 JWT bearer flow with a connected app — no passwords stored in plain config.
A dedicated admin section with its own ACL resource (Ecosire_SalesforceConnector::config) gives you a field-level mapping UI, per-entity enable/disable toggles, conflict-resolution rules, and a sync log grid for retries and dead-letter inspection. Everything is upgrade-safe (declarative db_schema.xml, plugins instead of class rewrites) so it survives Magento patch releases.
The result: a contact created in Salesforce appears in Magento, an order placed in Magento posts to Salesforce as an Opportunity or Order, and your reps get a true 360° view — bought and supported, not abandoned after the sale.
What you get
- Custom Magento 2 module (Ecosire_SalesforceConnector) installed under app/code on your Magento Open Source or Adobe Commerce instance
- Salesforce connected app setup guidance and OAuth 2.0 JWT credential configuration against your Salesforce org
- Field-level mapping configured for your customer, order and product objects, validated against your live data
- Installation on your dev/staging environment, UAT cycle, and supervised production deployment with cron and message-queue/consumer setup
- Admin user guide plus technical README covering di.xml wiring, observers, queue topics and the sync log
- Source code delivered to your repository (composer-installable), yours to keep, with no per-seat or recurring license lock-in
- A defined post-launch support window for bug fixes, Salesforce/Magento version compatibility and mapping adjustments
Who this is for
B2B merchant standardizing on Salesforce
A mid-market wholesaler whose sales and service teams live in Salesforce but whose orders originate in Magento. They need every Magento customer, order and quote reflected in Salesforce automatically so reps stop manually re-keying accounts and opportunities.
RevOps / CRM administrator
Owns the Salesforce org and its data hygiene. Wants deterministic match keys, conflict rules, a field-level mapping UI and a sync log they can audit — not a black-box connector that silently duplicates Contacts or blows past API governor limits.
Magento technical lead or agency
Responsible for a patch-safe, upgrade-clean Magento install. Wants integration delivered as a proper module (observers, service contracts, message queues, declarative schema) under app/code — not brittle core rewrites or a marketplace black box they can't extend.
Installation overview
Download from ECOSIRE
Buy the license on ecosire.com and download the CRM Connector — Salesforce module ZIP from your account dashboard.
Upload to Odoo
Extract the ZIP into your Odoo custom addons folder on the server (or upload via Apps > Install from file on Odoo.sh / runbot).
Install the module
Activate Developer Mode, open Apps, click Update Apps List, search for CRM Connector — Salesforce, and press Install.
Configure settings
Open the new menu, paste your ECOSIRE license key, connect any external credentials (Shopify, Amazon, Stripe, etc.), and save.
Verify & go live
Run the built-in connection test, sync your first 10 records, and schedule the recurring cron. Contact support if anything fails.
How CRM Connector — Salesforce Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| Real-time two-way sync of customers, orders and products | ||||
| Built and field-mapped to your specific Salesforce object model | ||||
| Installed, deployed and supported on your store after purchase | ||||
| Upgrade-safe Magento architecture (observers, service contracts, declarative schema — no core rewrites) | ||||
| Instant download / self-install with no lead time | ||||
| Source code delivered to you, no recurring per-seat license lock-in | ||||
| Field-level mapping UI with conflict-resolution rules and sync log | ||||
| Governor-limit-aware queue + Bulk API engine for high volume |
Frequently Asked Questions about CRM Connector — Salesforce
+How long until the connector is live on my store?
Because this is build-to-order, there is an honest lead time — typically 2 to 4 weeks from kickoff, depending on how many objects you sync and how custom your Salesforce field model is. Timeline breaks down as: discovery and field mapping, build, install on your dev/staging, a UAT cycle against your data, then supervised production deployment. A simple customers+orders sync lands at the short end; heavy custom-object mapping and high-volume Bulk API tuning take longer. We give you a firm date after the scoping call.
+What ongoing support and updates do I get after go-live?
You get a defined post-launch support window covering bug fixes, mapping adjustments, and compatibility with Salesforce API and Magento/Adobe Commerce version updates. Because the source ships to your repository, your team can extend it freely. Extended support and enhancement retainers are available, but you are never locked into a recurring license just to keep the connector running — it is yours.
+Does this work on both Magento Open Source and Adobe Commerce?
Yes. The module is built on standard Magento 2 framework APIs (observers, service contracts, di.xml, message queues, declarative db_schema.xml) that exist in both editions. On Adobe Commerce we can additionally leverage commerce-only features such as the native RabbitMQ message broker and shared catalog data where relevant. We confirm your exact edition and version during scoping and build against it.
+Is it real-time, and will it slow down checkout?
It supports both modes. In real-time mode, observers on events like sales_order_place_after publish a message to a Magento queue and a consumer writes to the Salesforce REST API asynchronously — so checkout is never blocked waiting on Salesforce. For large back-catalogs or nightly reconciliation you can run scheduled cron batches through Bulk API 2.0. The engine is governor-limit aware and retries failed records with backoff into a dead-letter queue.
+How do you prevent duplicate Contacts and sync conflicts?
You configure match keys (such as email or an external ID) and a direction plus conflict-resolution rule per field in the mapping UI — for example Salesforce-wins, Magento-wins, or most-recently-updated. The connector upserts on the match key rather than blindly inserting, and every record is idempotent so retries don't create duplicates. The sync log lets your CRM admin audit exactly what was written and replay anything that failed.
+Do I need to share my Salesforce credentials with ECOSIRE?
No plain-text passwords are used or stored. Authentication uses the Salesforce OAuth 2.0 JWT bearer flow via a connected app that you create in your own org; we guide you through it and the connector holds only the encrypted certificate/key material in Magento. You grant and can revoke access at any time from Salesforce setup, and access can be scoped to only the objects in your mapping.
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CRM Connector — Salesforce
A build-to-order Magento 2 / Adobe Commerce extension that keeps customers, orders and products in real-time two-way sync with Salesforce for a single 360° customer view. Built, installed and supported by ECOSIRE on your store.
- Bi-directional customer ↔ Salesforce Contact/Account sync with configurable match keys (email, external ID) and conflict-resolution rules
- Order and invoice push to Salesforce as Orders or Opportunities, including line items mapped to Salesforce Products/PricebookEntries
- Product and catalog mapping from Magento SKUs/attributes to Salesforce Product2 records, with attribute-to-field translation
- Real-time mode via Magento message-queue consumers + Salesforce REST API, plus scheduled cron batch mode via Bulk API 2.0 for high volume