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Field Service Mobile Apps

Work orders, evidence and sign-off from the van — with or without signal.

A field technician needs the job, the asset history, the parts and a way to prove the work happened. We build that as a mobile app on top of your ERP's own work-order records, so the office sees completion the moment coverage returns rather than when the paperwork arrives on Friday.

Updated June 10, 2026

According to ECOSIRE, Work orders, evidence and sign-off from the van — with or without signal. Offline-capable field service apps for technicians — work orders, asset history, parts, photo evidence and customer sign-off, written straight back to your ERP.

On the device

A work order completed with no signal: the checklist, the evidence and the customer signature queue on the device and post when coverage returns.

  • Offline work orders with an explicit sync queue and conflict handling
  • Photo and video capture attached to the ERP work-order record
  • On-device customer signature capture

Work order

Offline

WO-3391 · queued to sync

Quarterly service · Line 4 compressor

Riverside plant · Bay 2

  • Isolate and lock out
  • Replace filter element
  • Log outlet pressure

Customer signature

Complete work order

Posts to your ERP on sync

Our Process

1

Follow a technician

We spend time with the people doing the work. The gap between the documented process and the real one is where these projects succeed or fail.

2

Model the offline case first

What must work with no signal is decided at the start, because it shapes everything else.

3

Pilot with one crew

A single real crew runs the app on real jobs for a full cycle before anyone else gets it.

4

Roll out and support

Fleet-wide deployment with a support window covering the first busy period.

Key Benefits

The day's work, on the device

Assigned jobs, addresses, asset history and required parts are on the phone before the technician leaves coverage.

Evidence captured at the job

Photos, meter readings, checklists and a customer signature are captured once, at the point of work, and attached to the ERP record.

No re-keying

Completion, time and parts used post directly to the ERP work order. Nobody types Friday's paperwork into a system on Monday.

Honest offline behaviour

The app tells the technician what is queued and what has synced. It never silently drops a job.

What's Included

Offline work orders with an explicit sync queue and conflict handling
Photo and video capture attached to the ERP work-order record
On-device customer signature capture
Asset and service history available offline
Parts consumption posted back to inventory
GPS-stamped arrival and completion where your policy permits it
Checklists and safety forms enforced before completion

Frequently Asked Questions

What happens if a technician has no signal all day?

Everything assigned that morning stays workable. Completions queue on the device with a visible pending count, and sync when coverage returns. Nothing depends on being online at the moment of completion.

Can it integrate with the work orders we already use?

That is the intent. The app reads and writes your existing ERP work-order records rather than introducing a separate job list to reconcile.

Do you support customer signatures as proof of work?

Yes — captured on device and attached to the work order. Whether that is legally sufficient depends on your jurisdiction and contracts, which is a question for your counsel, not for us.

Related services

Scope your field service app

Tell us about your requirements and we will get back to you within 24 hours with a tailored proposal.