Reputation & Review Management

5-star reviews on autopilot with automated review requests.

We set up automated review request campaigns that trigger after every completed service or purchase — via SMS, email, and in-person QR codes. Positive reviews are directed to Google and Facebook, while negative feedback is captured privately for resolution. Monitor, respond, and grow your online reputation from one dashboard.

Our Process

1

Review Audit

Analyze your current review profile, response rate, and identify improvement opportunities.

2

Campaign Setup

Build automated review request workflows with SMS, email, and QR code touchpoints.

3

Routing & Monitoring

Configure smart routing (positive → Google, negative → private), alerts, and response templates.

4

Launch & Track

Deploy campaigns, monitor review growth, and optimize request timing and messaging.

Key Benefits

Automated Review Requests

Happy customers prompted to leave reviews automatically after every service — no manual follow-up needed.

Smart Review Routing

Positive experiences directed to Google/Facebook. Negative feedback captured privately for resolution first.

Centralized Monitoring

All reviews from Google, Facebook, and other platforms monitored and manageable from one dashboard.

Revenue Impact

Businesses with 4.5+ star ratings see 25-35% more conversions from organic search and paid ads.

What's Included

Automated SMS and email review requests
Smart positive/negative review routing
Google and Facebook review links
QR code review cards for in-person
Review monitoring dashboard
Review response templates
Sentiment analysis and alerts
Monthly reputation reports

Frequently Asked Questions

Is it okay to ask customers for reviews?

Yes. Google explicitly allows businesses to ask customers for reviews. What's not allowed is incentivizing reviews (offering discounts or gifts for reviews) or fake reviews. Our automated requests simply make it easy for happy customers to share their experience.

How quickly will we see results?

Most businesses see a noticeable increase in reviews within the first 2-4 weeks of launching automated campaigns. The key is consistent, timely requests — our workflows trigger at the optimal moment after service completion.

Can you help us respond to negative reviews?

Yes. We set up response templates and alert workflows so negative reviews are flagged immediately. We can also manage review responses on your behalf — addressing concerns professionally and turning negative experiences into positive outcomes.

Grow Your Reviews

Tell us about your requirements and we will get back to you within 24 hours with a tailored proposal.

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