Stay Updated
Keep your ERPNext instance healthy, secure, and up to date — 24/7.
Ongoing ERPNext support plans covering bug fixes, security patches, version upgrades, performance optimization, and Frappe bench management. Choose from flexible SLAs that match your business needs.
Review your ERPNext instance, Frappe bench setup, server configuration, and custom apps.
Define response times, coverage hours, escalation paths, and included support hours.
Set up monitoring, ticketing system access, and communication channels.
Continuous monitoring, proactive maintenance, and priority issue resolution.
SLA-backed response times from 1 hour for critical issues — your ERP never stays down long.
We manage your Frappe bench — updates, backups, site maintenance, and server optimization.
Stay protected with timely security updates for both ERPNext and the Frappe Framework.
Smooth upgrades to new ERPNext versions with testing, staging validation, and rollback plans.
Yes. We review and support custom Frappe apps whether built by your team, another vendor, or us. We start with a code audit to understand the codebase, then provide ongoing maintenance and enhancements.
We clone your production environment to a staging bench, run bench update, execute bench migrate, test all workflows and custom apps, then schedule the production upgrade during a maintenance window with a tested rollback plan.
Critical (system down): 1-hour response. High (major feature broken): 4-hour response. Medium/Low: next business day. All tracked with SLA dashboards.
Tell us about your requirements and we will get back to you within 24 hours with a tailored proposal.