Hotels & Hospitality
Deliver five-star guest experiences with streamlined operations.
Hotels and hospitality businesses manage room reservations, guest experiences, housekeeping schedules, F&B operations, and event spaces simultaneously. We implement Odoo-based property management systems that unify front desk operations, revenue management, guest services, and back-office accounting into a single platform.
Challenges in Hotels & Hospitality
These are the operational hurdles we help hotels & hospitality businesses overcome every day.
Reservation Management
Overbookings, rate discrepancies, and channel conflicts damage guest satisfaction and revenue when booking systems are not synchronized.
Housekeeping Coordination
Real-time room status updates between front desk and housekeeping are critical for smooth check-in experiences but hard to manage manually.
Revenue Optimization
Dynamic pricing based on demand, seasonality, and events is essential but complex without data-driven tools.
Guest Experience
Guests expect personalized service. Without tracking preferences and history, every visit feels like the first.
How We Help Hotels & Hospitality Businesses
Purpose-built ERP modules and custom solutions that address your industry-specific needs.
Reservation System
Centralized booking management with channel manager integration. Real-time availability across OTAs, direct bookings, and walk-ins.
Front Desk Operations
Visual room grid with check-in/out processing, room assignment, and guest billing. Quick access to guest profiles and preferences.
Housekeeping Management
Real-time room status updates. Automated task assignment based on check-out schedules. Mobile app for housekeeping staff.
Guest Profile Management
Track guest preferences, stay history, and special requests. Personalize service based on past interactions.
F&B Integration
Restaurant and bar POS connected to room billing. Guest charges from any outlet post to a single folio.
Revenue Management
Dynamic rate management with demand-based pricing rules. Rate comparison across competitor properties and booking channels.
Key Modules & Tools
Our Implementation Process
Property Assessment
Audit your reservation flow, front desk operations, housekeeping procedures, F&B operations, and guest service touchpoints.
System Design
Configure room types, rate plans, booking channels, housekeeping workflows, and F&B menus per your property.
Integration
Connect with channel managers (Booking.com, Expedia), payment gateways, and door lock systems. Migrate guest and reservation data.
Staff Training
Train front desk, housekeeping, F&B, and management teams. Go-live with comprehensive support during the first month.
Frequently Asked Questions
Can the system integrate with OTAs like Booking.com?
Yes. We integrate with channel managers that connect to major OTAs. Rates and availability sync in real time to prevent overbookings and rate discrepancies.
How do you handle group bookings and events?
Group bookings are managed with room blocks, group rates, and event space allocation. The system tracks rooming lists, billing splits, and event logistics.
Can guests self-check-in?
We can implement kiosk check-in and mobile check-in options that integrate with the property management system and door lock systems.
Related Industries
Elevate Your Hotel Operations
Tell us about your hotels & hospitality business and we'll design a tailored ERP solution within 24 hours.