eCommerce & Online Retail
Sell everywhere, manage everything from one place.
Online retailers juggle multi-channel sales, inventory sync across warehouses, complex shipping logistics, and customer experience management. We implement Odoo-powered eCommerce platforms that unify your online store, marketplace listings, inventory, and fulfillment operations — giving you a single source of truth for orders, stock, and customer data.
Challenges in eCommerce & Online Retail
These are the operational hurdles we help ecommerce & online retail businesses overcome every day.
Inventory Sync Across Channels
Selling on your website, Amazon, and eBay simultaneously without real-time inventory sync leads to overselling and canceled orders.
Order Management Complexity
Orders from multiple channels need to be consolidated, routed to the right warehouse, and fulfilled with channel-specific packaging rules.
Return Processing
Managing returns across channels with different return policies, restocking rules, and refund processes is operationally expensive.
Customer Data Fragmentation
Customer purchases across channels are disconnected, preventing unified customer profiles and targeted marketing.
How We Help eCommerce & Online Retail Businesses
Purpose-built ERP modules and custom solutions that address your industry-specific needs.
Omnichannel Order Hub
All orders from every channel flow into a single order management system. Unified fulfillment workflows regardless of order source.
Real-Time Inventory Sync
Stock levels update across all channels instantly when orders are placed or inventory is received. Safety stock rules prevent overselling.
Smart Fulfillment Routing
Orders auto-route to the nearest warehouse with available stock. Split-shipment support for multi-warehouse fulfillment.
Unified Customer Profiles
Merge customer data across channels into single profiles. Purchase history, preferences, and support tickets in one view.
Automated Returns
Channel-specific return portals with configurable rules. Auto-process refunds, exchanges, and restocking based on return reason codes.
Marketplace Connectors
Native connectors for Amazon, Shopify, eBay, WooCommerce, and more. Sync products, orders, inventory, and pricing bidirectionally.
Key Modules & Tools
Our Implementation Process
Channel Audit
Map your current sales channels, product catalogs, inventory locations, and fulfillment workflows to design the optimal unified system.
Platform Setup
Configure your Odoo eCommerce store, marketplace connectors, inventory rules, and shipping integrations.
Product Migration
Import product catalogs with variants, images, descriptions, and pricing. Sync inventory levels across all channels.
Go-Live
Launch channel integrations, train your team on the unified order management, and monitor sync accuracy during the first 30 days.
Frequently Asked Questions
Which marketplaces do you support?
We support Amazon, Shopify, eBay, WooCommerce, Magento, Etsy, Walmart, and many regional marketplaces. Custom connectors can be built for niche platforms.
Can I manage B2B and B2C from the same system?
Yes. Configure separate price lists, payment terms, and fulfillment rules for B2B and B2C channels within the same Odoo instance.
How do you handle marketplace-specific product requirements?
Product data is managed centrally in Odoo. Marketplace-specific attributes, categories, and listing formats are mapped per channel so one product update flows correctly to all platforms.
Related Industries
Unify Your eCommerce Operations
Tell us about your ecommerce & online retail business and we'll design a tailored ERP solution within 24 hours.