Kitchen Display System (KDS) for WooCommerce

Key Features

Real-time kitchen order board that streams new WooCommerce orders to back-of-house screens via a custom REST namespace (ecosire-kds/v1) with Server-Sent Events, so staff never refresh wp-admin

Item-level prep status (new / cooking / ready) stored in WooCommerce order item meta, persisting across refreshes and tablet reconnects

Station and course routing that maps product categories or attributes to specific screens (grill, fryer, pastry, expo) configurable in wp-admin settings

Color-coded timers and SLA alerts that escalate a ticket green-to-amber-to-red as elapsed prep time crosses thresholds you define per station

Optional Customer Display Screen (CDS) showing order-ready status front-of-house, driven by the same order events

HPOS (High-Performance Order Storage / custom order tables) compatible — reads and writes through the WooCommerce CRUD layer, never raw post meta

Hooks into woocommerce_new_order and woocommerce_order_status_changed so the board reflects every channel (online, phone-entered, POS-bridged) that creates a WooCommerce order

Bump and recall actions per ticket, with an undo window, writing status changes back to the order timeline (order notes)

Audible and visual new-order alerts with configurable chime, plus offline detection that flags when a screen loses connection to the WordPress REST API

WPML-ready and multisite-aware so menu item names and station labels render in the correct language per location

Daily prep-time and SLA-breach summary generated via WP-Cron and surfaced in a wp-admin reporting panel

Role-gated screen access using WordPress capabilities so only kitchen staff can bump tickets, with screens kept out of the public storefront theme

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your WooCommerce.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Restaurants and cloud kitchens running on WooCommerce usually manage food orders by printing tickets or refreshing the wp-admin Orders screen — which is fine for one cover but falls apart at peak. The Kitchen Display System (KDS) for WooCommerce replaces paper and manual refreshes with a live kitchen order board that streams new WooCommerce orders to back-of-house screens the moment they hit your store.

This is a build-to-order plugin: ECOSIRE builds it, installs it on your WordPress site, and supports it. It is not an instant WooCommerce.com or WordPress.org download. We scope your menu structure, stations and printer/screen layout first, then deliver a plugin tailored to your kitchen.

Under the hood the KDS listens on WooCommerce order hooks (woocommerce_new_order, woocommerce_order_status_changed) and exposes a custom REST API namespace (ecosire-kds/v1) that your screen front-end polls or subscribes to over Server-Sent Events. Each line item gets an item-level prep status (new / cooking / ready) stored in WooCommerce order item meta, so status survives refreshes and is fully HPOS (High-Performance Order Storage) compatible. Station and course routing sends grill items to the grill screen and dessert items to pastry using product category or attribute mapping you control in wp-admin settings.

Color-coded timers and SLA alerts escalate a ticket from green to amber to red as prep time passes a threshold you define, and an optional customer display screen (CDS) shows order-ready status front-of-house. Everything is WPML-ready and multisite-aware, theme-independent (it renders on its own bump screen, not your storefront theme), and ships with the source so you are never locked in.

What you get

A custom WordPress/WooCommerce plugin (full PHP/JS source included) built to your menu, stations and screen layout

Installation and configuration on your live WordPress site (or staging first, then promoted to production)

wp-admin settings panel for station/course routing, SLA thresholds, chime and CDS options

Custom REST API namespace (ecosire-kds/v1) documented for any future screen or hardware integration

HPOS-compatibility verification against your current WooCommerce and WordPress versions

Staff-facing quick-start guide for the bump screen plus an admin configuration handbook

Post-deployment support window and version-compatibility updates per the agreed plan

Who this is for

Single-Location Restaurant Owner

Runs a busy dine-in or takeaway restaurant on WooCommerce and is drowning in printed tickets and missed modifiers at peak. Wants a screen in the kitchen that shows live orders and item status without staff refreshing wp-admin.

Cloud-Kitchen / Ghost-Kitchen Operator

Fulfils multiple virtual brands from one back-of-house. Needs station and course routing so each brand's orders land on the right screen, plus SLA timers to hit delivery-platform pickup windows.

Multi-Site Hospitality Group IT/Ops Lead

Manages several outlets on WordPress multisite and needs a consistent KDS across locations, WPML-localized labels, role-gated access and HPOS compatibility — without buying separate hardware-locked POS systems.

How Kitchen Display System (KDS) for WooCommerce Compares

Criterion	ECOSIRE	Custom Build	Competitor
Real-time item-level prep status (new/cooking/ready) on a kitchen screen	Included	Partial support	Partial support
Station and course routing by product category/attribute	Included	Partial support	Partial support
Color-coded SLA timers with escalation thresholds	Included	Partial support	Partial support
HPOS (custom order tables) compatibility	Included	Partial support	Partial support
Built, installed and supported on your site by the vendor	Included	Included	Not included
Tailored to your exact menu, stations and screen layout	Included	Included	Not included
Instant same-day self-serve download	Not included	Not included	Included
Full source code ownership with no per-screen license lock-in	Included	Included	Partial support
WPML / multisite localization of menu and station labels	Included	Partial support	Partial support

Frequently Asked Questions about Kitchen Display System (KDS) for WooCommerce

How long does delivery take, since this is built to order?

After a short scoping call we confirm your menu structure, stations and screen layout, then build and install. A standard single-location KDS typically lands within about 2 to 3 weeks; multi-station, multisite or CDS-heavy builds take longer and we give you a firm date in writing before you pay the balance. This is a custom build installed by ECOSIRE — not an instant marketplace download, so there is no plugin ZIP to grab the same day.

What ongoing support and updates do I get after launch?

Every build includes a post-deployment support window for bug fixes and configuration help, plus compatibility updates so the KDS keeps working as you upgrade WordPress and WooCommerce (including HPOS changes). Because you receive the full source, your own developers can also maintain it; if you prefer, we offer an ongoing maintenance plan that covers version testing, new-station rollouts and feature additions.

Will it work with HPOS and my existing WooCommerce setup?

Yes. The KDS reads and writes orders through the WooCommerce CRUD layer rather than raw post meta, so it is compatible with HPOS (custom order tables) as well as legacy post-based storage. During the build we verify it against your specific WordPress, WooCommerce and PHP versions and your active payment gateways, since every order those gateways create flows onto the board.

Does the kitchen screen need special hardware?

No proprietary hardware is required. The bump screen runs in a standard browser, so any tablet, mini-PC or smart display on your network can show it. It connects to your WordPress site over the REST API (Server-Sent Events with polling fallback) and detects when a screen loses connection so staff are warned rather than silently missing orders.

Can it route different items to different stations and show order-ready status to customers?

Yes. You map WooCommerce product categories or attributes to stations (grill, fryer, pastry, expo) in the wp-admin settings, and each line item is routed accordingly with its own prep status and SLA timer. The optional Customer Display Screen reuses the same order events to show front-of-house customers when their order is being prepared and when it is ready for collection.