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WhatsApp Marketing & Automation Suite — A custom-built Shopify app that turns WhatsApp into a primary sales channel — abandon — 1/1Illustrative preview

A custom-built Shopify app that turns WhatsApp into a primary sales channel

— abandoned-cart automations, segmented broadcasts with revenue tracking, and a shared team inbox wired to your Shopify order data. Built, installed, and supported by ECOSIRE.

What is WhatsApp Marketing & Automation Suite?

A custom-built Shopify app that turns WhatsApp into a primary sales channel — abandoned-cart automations, segmented broadcasts with revenue tracking, and a shared team inbox wired to your Shopify order data. Built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Key Features

WhatsApp Business API onboarding through a Meta Business Solution Provider — phone-number registration and message-template submission handled for you
Green-tick (Official Business Account) verification application prepared and submitted on your behalf
Abandoned-checkout recovery drips triggered by Shopify checkouts/create and checkouts/update webhooks, with line items and recovery URL pulled from the payload
Automated order-confirmation, shipping, and fulfillment notifications via orders/create and orders/fulfilled webhooks against Meta-approved templates
Segmented broadcast campaigns filtered by customer tags, order count, country, or last-order date using the Admin GraphQL API
Per-campaign ROI and revenue tracking attributed back to Shopify orders, not just message counts
Shared team inbox showing live Shopify order context — status, fulfillment, line items, and lifetime value — beside each conversation
Click-to-WhatsApp chat widget and opt-in popups installed via Shopify theme app embeds (no hardcoded theme edits)
Opt-in consent captured and stored on customer metafields to support WhatsApp opt-in policy compliance
Custom Shopify app installed via OAuth with least-privilege Admin API scopes (read_orders, read_customers, read_checkouts, write_metafields)
Two-way messaging — inbound replies routed to the shared inbox with agent assignment and quick replies
Webhook delivery monitoring with retry handling so a missed checkout event doesn't silently drop a recovery message

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

  1. 1

    You order

    Start with a one-time build price. We scope it with you at kickoff.

  2. 2

    We build & install

    ECOSIRE builds, configures and installs it on your Shopify.

  3. 3

    Go live + support

    You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.

About this Product

The WhatsApp Marketing & Automation Suite is a build-to-order Shopify app for merchants whose customers live on WhatsApp and who want 90%+ open-rate cart recovery instead of email open rates stuck in the teens. This is not an instant App Store download — ECOSIRE builds, installs, and configures it on your store, then supports it.

We handle the part most merchants get stuck on: WhatsApp Business API onboarding through a Meta Business Solution Provider, phone-number registration, message-template approval, and the green-tick verification application. Your store connects via OAuth as a custom Shopify app with the exact Admin API scopes needed — no more.

Automated flows are driven by Shopify webhooks (checkouts/create, checkouts/update, orders/create, orders/fulfilled) and the Admin GraphQL API. Abandoned-checkout drips fire on a delay you set, pulling line items, prices, and a recovery URL straight from the checkout payload. Order-confirmation, shipping, and fulfillment messages send automatically against approved templates. Opt-in consent is stored on customer metafields so you stay aligned with WhatsApp's opt-in policy and your own compliance posture.

Marketing teams get segmented broadcast campaigns — filter by tags, order count, country, or last-order date — with per-campaign ROI and revenue tracking attributed back to Shopify orders. A shared team inbox shows full order context (status, fulfillment, line items, lifetime value) beside each conversation so agents answer with facts, not guesses. A click-to-WhatsApp chat widget and opt-in popups install through your theme's app embed.

Pricing is a one-time USD 249 build. You own the configured app on your store. Ongoing WhatsApp/Meta conversation fees are billed by Meta directly and are separate from our build fee.

What you get

  • A custom Shopify app built for your store and installed via OAuth with scoped Admin API access
  • Fully provisioned WhatsApp Business API number with approved message templates and green-tick verification submitted
  • Configured abandoned-cart, order-confirmation, and fulfillment automation flows tested against your live checkout
  • Broadcast campaign console with segmentation and revenue/ROI reporting wired to your Shopify orders
  • Shared team inbox with Shopify order-context panel and agent accounts set up
  • Click-to-WhatsApp widget and opt-in popup embedded in your theme, plus a short admin handover walkthrough/runbook

Who this is for

Emerging-market DTC founder

Sells in regions where WhatsApp is the default channel and email open rates are dismal. Wants cart recovery and order updates on WhatsApp without wrestling with Meta's Business API onboarding alone.

Growth / retention marketer

Runs campaigns and needs segmented broadcasts with real revenue attribution back to Shopify — not vanity send counts — to prove channel ROI and justify spend.

Customer-support / ops lead

Manages a small agent team drowning in DMs. Needs one shared inbox with Shopify order context so agents resolve 'where's my order' without tab-switching into the admin.

How WhatsApp Marketing & Automation Suite Compares

CriterionECOSIRECustom BuildCompetitorShopify Native
WhatsApp Business API onboarding + green-tick verification handled for youIncludedPartial supportPartial supportNot included
Abandoned-cart drips from Shopify checkout webhooksIncludedIncludedIncludedNot included
Segmented broadcasts with revenue/ROI attributed to Shopify ordersIncludedPartial supportPartial supportNot included
Shared team inbox with live Shopify order contextIncludedPartial supportIncludedNot included
Tailored to your store's exact tags, segments, and flowsIncludedIncludedNot includedNot included
No per-seat or monthly SaaS subscription for the app itselfIncludedIncludedNot includedPartial support
Instant self-serve install in minutesNot includedNot includedIncludedIncluded
Source/config ownership on your own Shopify storeIncludedIncludedNot includedPartial support

Frequently Asked Questions about WhatsApp Marketing & Automation Suite

Is this an instant Shopify App Store download?

No. This is a build-to-order app. ECOSIRE builds it for your store, installs it via OAuth, provisions your WhatsApp Business API number and templates, and configures your automation flows. You receive a working, configured system — not a self-serve listing you have to set up yourself.

How long does delivery take?

The app build and Shopify integration typically take one working week after kickoff. The variable is Meta's side: WhatsApp Business API number registration and message-template approval usually take a few business days, and green-tick verification is reviewed by Meta on their own timeline (often one working week). We start template submission early so Meta's review runs in parallel with the build.

What's included in ongoing support and updates?

The one-time USD 249 build includes installation, configuration, and a post-launch support window for fixes and adjustments. Beyond that we offer optional ongoing maintenance — template additions, new automation flows, Shopify API version upgrades, and monitoring — quoted separately. We don't disappear after handover; reach us for changes any time.

Are WhatsApp messaging costs included in the price?

No. Meta charges per-conversation WhatsApp Business Platform fees, billed directly to your Meta/WhatsApp Business account. Those rates vary by country and conversation category. The USD 249 covers the build, integration, and setup work — not your ongoing Meta conversation spend.

Do you handle the WhatsApp Business API and green-tick verification, or do we?

We handle it. Through a Meta Business Solution Provider we register your phone number, submit your message templates for approval, and prepare and submit your green-tick (Official Business Account) verification application. Approval decisions are Meta's, but we manage the full submission so you don't have to learn the process.

Will this comply with WhatsApp's opt-in rules?

We build the consent flow to align with WhatsApp's opt-in policy: customers opt in through the popup or widget, and consent is recorded on Shopify customer metafields. Marketing broadcasts only target opted-in contacts. You remain responsible for your own legal and regional compliance, but the technical guardrails are built in.

Request a quote

WhatsApp Marketing & Automation Suite

A custom-built Shopify app that turns WhatsApp into a primary sales channel — abandoned-cart automations, segmented broadcasts with revenue tracking, and a shared team inbox wired to your Shopify order data. Built, installed, and supported by ECOSIRE.

  • WhatsApp Business API onboarding through a Meta Business Solution Provider — phone-number registration and message-template submission handled for you
  • Green-tick (Official Business Account) verification application prepared and submitted on your behalf
  • Abandoned-checkout recovery drips triggered by Shopify checkouts/create and checkouts/update webhooks, with line items and recovery URL pulled from the payload
  • Automated order-confirmation, shipping, and fulfillment notifications via orders/create and orders/fulfilled webhooks against Meta-approved templates

Request a Quotation

Tell us about your WhatsApp Marketing & Automation Suite requirements and we'll send pricing, licensing options and a tailored proposal — usually within one business day.

No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.