Gift Cards & Store Credit Wallet

Key Features

Sell digital gift cards with scheduled gift-by-email delivery and personalized messages, plus printed/physical card workflows for in-store sale

Store-credit wallet that holds refunds, cashback, and goodwill credit as a single redeemable balance per customer, stored in customer metafields

Redeem store credit and gift cards as a payment method at the register via a Shopify POS UI Extension

Instant balance check at the POS and in the online customer account area before a sale is rung up

Automatic refund-as-credit: webhooks on refunds/create and orders/cancelled post credit to the wallet without manual re-keying

Configurable cashback rules (e.g. percentage of order value returned as store credit) to drive repeat purchase

Gift card issuance and adjustment through the Admin GraphQL API (giftCardCreate, giftCardUpdate) for accurate, native balances

Multi-location aware so wallet and gift-card balances stay consistent across POS locations and the online store

Full ledger of every credit, redemption, and expiry stored against the customer for audit and reconciliation

Optional expiry and minimum-redemption rules, honoring your local regulatory and accounting requirements

Installed via a dedicated custom OAuth app with least-privilege Admin API scopes — no third-party data sharing

Branded gift-card emails and on-brand wallet UI matched to your existing Shopify theme

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Shopify.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

The Gift Cards & Store Credit Wallet turns every refund into retained revenue and every gift card into a new customer. It unifies two value stores merchants usually juggle separately — gift cards and a store-credit wallet — into one balance that redeems cleanly across Shopify POS and your online store.

This is a build-to-order app, not an instant App Store install. After purchase, ECOSIRE builds it against your theme, locations, and tax setup, installs it via a custom OAuth app with the exact Admin API scopes required, and hands it over working. We connect to the Admin GraphQL API to issue and adjust gift cards (giftCardCreate, giftCardUpdate), persist wallet balances and ledger entries in customer metafields, and subscribe to webhooks (orders/create, refunds/create, orders/cancelled) so a refund-to-credit posts automatically rather than by hand.

At the register, a Shopify POS UI Extension adds a balance-check tile and a store-credit / gift-card payment method so staff can apply a customer's wallet against any sale. Online, customers see their balance in the account area and redeem at checkout. Gift cards ship as digital (scheduled gift-by-email) or printed formats, with cashback and refund-as-credit rules you define.

Because it's multi-location aware, balances stay consistent whether the sale happens in-store or on the web. Everything is yours — your Shopify org, your data, your metafields — with no per-redemption SaaS fee. ECOSIRE delivers the source, documents the install, and supports it after launch. Honest lead time applies — this is engineered for your store, then handed over.

What you get

A custom Shopify app installed on your store via a dedicated OAuth app with scoped Admin API access

Shopify POS UI Extension adding balance-check and store-credit/gift-card payment method at the register

Online store-credit wallet UI in the customer account area, matched to your theme

Configured webhooks (orders/create, refunds/create, orders/cancelled) with the refund-to-credit automation wired up

Customer-metafield schema and ledger model for wallet balances, plus gift-card issuance logic on the Admin GraphQL API

Branded digital gift-card email template with scheduled delivery, and a printed-card issuance workflow

Handover documentation covering configuration, cashback/expiry rules, OAuth scopes, and day-to-day operation

A post-launch support and bug-fix window, with the full source delivered to you

Who this is for

Independent & multi-location retailer

Runs Shopify POS in one or more stores and sells online. Wants gift cards and store credit to redeem identically at the register and on the web, with balances that never drift between locations.

Returns-heavy store owner

Issues frequent refunds and would rather keep that money in the business as store credit than push it back to a card. Needs refund-as-credit to be automatic, auditable, and obvious to the customer.

Customer-loyalty-focused merchant

Uses cashback and gift cards as retention levers. Wants configurable earn rules, branded gift-by-email delivery, and a clean wallet experience without paying a recurring per-redemption SaaS fee.

How Gift Cards & Store Credit Wallet Compares

Criterion	ECOSIRE	Custom Build	Competitor
Refund automatically converted to store credit via Shopify webhooks	Included	Partial support	Partial support
Single wallet redeemable as a payment method at POS and online	Included	Partial support	Partial support
Digital scheduled gift-by-email plus printed gift cards	Included	Included	Included
Built and matched to your exact theme, locations, and tax setup	Included	Included	Not included
No recurring per-redemption or monthly SaaS fee	Included	Included	Not included
You own the full source code	Included	Included	Not included
Available as an instant self-serve install	Not included	Not included	Included
Vendor-supported with a post-launch bug-fix window	Included	Partial support	Partial support

Frequently Asked Questions about Gift Cards & Store Credit Wallet

Is this an instant Shopify App Store download?

No. This is a build-to-order app. After you purchase, ECOSIRE builds it against your theme, locations, and tax configuration, then installs it on your store through a dedicated custom OAuth app. You receive a working app plus the source — not a self-serve App Store listing.

How long does delivery take?

Typical delivery is about 2 to 4 weeks from purchase, depending on the number of POS locations, custom cashback/expiry rules, and how closely the gift-card emails and wallet UI must match your brand. We confirm a firm timeline and scope with you before the build starts.

What ongoing support and updates are included?

Every build includes a post-launch support window for bug fixes and configuration help, and we keep the app compatible with current Shopify Admin API and POS extension versions. After that window, ongoing maintenance or new features are available on a support plan or per-request basis. You own the source, so you are never locked in.

Does the store credit work at the POS register, not just online?

Yes. A Shopify POS UI Extension adds a balance-check tile and a store-credit/gift-card payment method, so staff can look up a customer's wallet and apply it against any in-store sale. The same balance is redeemable online at checkout.

Where does my data live, and is it shared with anyone?

Everything lives inside your own Shopify organization. Gift cards are native Shopify gift cards managed via the Admin GraphQL API, and wallet balances are stored in customer metafields with a full ledger. The custom OAuth app uses least-privilege scopes, and no wallet data is sent to any third-party SaaS.

Can refunds be converted to store credit automatically?

Yes. We subscribe to the refunds/create and orders/cancelled webhooks so that, per your rules, a refund posts to the customer's store-credit wallet automatically instead of being re-keyed by staff. You decide which refunds become credit and whether expiry applies.