Skip to main content
POS Waiter / Tableside Ordering App — Waiters take orders tableside on phone/tablet, fire them to the kitchen instantly, and  — 1/1Illustrative preview

Waiters take orders tableside on phone/tablet, fire them to the kitchen instantly,

and settle at the main Odoo POS register — fully synced.

What is POS Waiter / Tableside Ordering App?

Waiters take orders tableside on phone/tablet, fire them to the kitchen instantly, and settle at the main Odoo POS register — fully synced. Built to order by ECOSIRE for Odoo 17, 18, 19 — indicative price from $999.00 USD; request a quote for a scoped proposal.

Key Features

Waiter login on the handheld with per-user PIN, mapped to an Odoo Waiter security group so each session is attributable
Visual table assignment: pick your table from the floor plan and open, hold, or reopen its check from the phone/tablet
Take the full order tableside — products, variants, modifiers, and per-line kitchen notes — then settle later at the main POS register
Instant kitchen firing: orders route to the correct kitchen station via QWeb ticket print, IoT/network printer, or kitchen display
Waiter name stamped on every kitchen ticket and on the register check for full order accountability
Real-time sync of the product catalog, pricelists, discounts, and tax rules from the back office to every handheld
Order transfer between waiters (shift handover) and between tables (guests move) with a full audit trail on the order
Course / firing control — send appetizers now, hold mains — so the kitchen paces the table correctly
Split, merge, and partial-fire tickets so one table check can serve multiple kitchen sends
Open-check visibility: a waiter sees only their own open tables (record rule), managers see the entire floor
Offline-tolerant capture that queues orders on the device and re-syncs to the POS session when the network returns
Per-line discount and comp handling that respects your existing Odoo POS discount and manager-approval policy
Live table status (empty / seated / ordered / needs bill) surfaced on the handheld and reflected in the POS session
Back-office reporting by waiter, table, and shift using standard Odoo POS analytics — no separate data silo
Reachable over Odoo XML-RPC / JSON-RPC for integration with a booking system, KDS, or custom dashboard

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

  1. 1

    You order

    Start with a one-time build price. We scope it with you at kickoff.

  2. 2

    We build & install

    ECOSIRE builds, configures and installs it on your Odoo.

  3. 3

    Go live + support

    You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.

Technical Specifications

Odoo Compatibility
Odoo 17, Odoo 18, Odoo 19
Editions
Enterprise & Community
License
Licence confirmation required
Python Requirement
Python 3.10+
Database
PostgreSQL 12+

About this Product

Turn every waiter's phone into an Odoo POS order terminal

In a busy full-service restaurant, the walk-to-the-register-and-back loop is where covers slow down and orders get scrambled. The POS Waiter / Tableside Ordering App is a build-to-order Odoo module that lets each waiter log in on a phone or tablet, take the full order at the table, and fire it straight to the kitchen — while the check stays open on the main POS register for settlement. No paper dupes, no re-keying, no guessing who took table 12.

This is not an off-the-shelf apps.odoo.com download. ECOSIRE designs, builds, installs, and supports this module for your specific POS configuration — your product catalog, your kitchen stations, your discount rules, and your floor plan. Typical delivery is one working week from kickoff.

How it fits Odoo under the hood

The module is a clean extension of point_of_sale, not a fork. On the backend we add an OWL front-end screen served inside the POS client and a set of ORM models — a lightweight pos.tableside.order staging layer plus extensions to pos.order and pos.order.line — so tableside tickets and register checks are the same records, not a parallel system. Compute fields on the order line use @api.depends to keep line totals, taxes, and discount amounts in lock-step with the register. Kitchen tickets are printed via a QWeb report (or pushed to your existing kitchen display / IoT printer) with the waiter's name and table stamped on every ticket.

Because it rides on standard Odoo POS sync, the product catalog, pricelists, discount policies, tax rules, and order notes that already live in your product.template / pos.config records flow to the handheld automatically in real time — change a price in the back office and it's live on the floor. Access is governed the Odoo way: a dedicated Waiter group defined in ir.model.access.csv plus record rules so a waiter only sees and edits their own open tables, while managers see the whole floor.

Built for Odoo 17, 18 and 19 — Community or Enterprise

We deliver against your exact version and edition. The module works on Odoo 17.0, 18.0 and 19.0, on both Community and Enterprise. If you later want to wire tableside orders into an external app, the same records are reachable over Odoo's XML-RPC / JSON-RPC API — no hidden data stores.

Waiter accountability, built in

Every order line carries the waiter who entered it. Kitchen tickets, the register check, and back-office POS reports all show the waiter name, so covers, voids, comps, and re-fires are attributable. Managers get a clean answer to "who took this order and who fired it to the kitchen?" without a separate spreadsheet.

What you actually get

A production-ready module tuned to your restaurant, installed on your server, with configuration, documentation, staff training, and a support window — delivered by an ECOSIRE Odoo engineer, not thrown over the wall as a zip file.

What you get

  • Production-ready Odoo module (source code) built for your target version — 17.0, 18.0 or 19.0 — with a clean __manifest__.py declaring point_of_sale as a dependency
  • Backend models and OWL front-end screens: pos.tableside.order staging layer plus pos.order / pos.order.line extensions, compute fields, and the handheld UI
  • Security layer: a dedicated Waiter access group in ir.model.access.csv plus record rules so waiters see only their own open tables and managers see the whole floor
  • QWeb kitchen-ticket report (waiter name + table + notes) and routing configuration to your printers, IoT box, or kitchen display
  • Full configuration on your server: POS config, kitchen station mapping, floor-plan/table setup, discount and tax alignment
  • Installation and go-live on your environment (Community or Enterprise), including migration-safe deployment behind your existing POS
  • Written admin + waiter documentation and a live staff training session so the floor team is productive from day one
  • A post-delivery support window covering bug fixes and configuration adjustments, with an update path across Odoo point releases

Who this is for

Full-service restaurant manager

Wants faster table turns and clear waiter accountability. Gets tableside ordering that fires to the kitchen instantly, keeps checks accurate at the register, and shows exactly who took and fired every order — without adding a second system to reconcile.

Restaurant owner / multi-outlet operator

Runs one or several venues on Odoo POS and wants a consistent, supported tableside workflow that syncs prices and promotions everywhere in real time. Prefers a built-and-supported module over a fragile off-the-shelf app or a risky in-house hack.

Head chef / kitchen expeditor

Needs legible, correctly-routed tickets with the ordering waiter named, course firing they control, and no lost dupes. Gets QWeb kitchen tickets (or KDS pushes) that arrive the moment the waiter sends them from the table.

Odoo administrator / IT lead

Responsible for a stable POS deployment on Odoo 17/18/19. Gets a clean point_of_sale extension (not a fork) with proper ir.model.access.csv, record rules, and XML-RPC/JSON-RPC reachability — installed and documented so it survives upgrades.

How POS Waiter / Tableside Ordering App Compares

CriterionECOSIRECustom BuildCompetitorOdoo Native
Time to a working tableside solutionone working week, built and installed for your exact POS setupMonths of in-house dev, hiring, and QAInstant install, but generic and rarely matches your floorNone — Odoo core has no true handheld tableside ordering
Waiter accountability on kitchen ticketsWaiter name stamped on every QWeb ticket and register checkOnly if you design and build it yourselfVaries by app; often absent or partialNot available out of the box
Real-time catalog / price / discount sync to devicesReal-time via standard POS sync, tuned to your pricelistsYou must build and maintain the sync layerUsually yes, but generic discount/tax handlingPOS syncs the register, not a separate handheld flow
Security model (who sees which tables)Dedicated Waiter group in ir.model.access.csv + record rulesDIY access rules, easy to get wrongFixed roles you can't easily changeGeneric POS user access, no per-waiter table scoping
Fit to your kitchen stations & floor planConfigured to your stations, printers, and tables at installFully custom but you own all the edge casesConfigure within the app's fixed assumptionsNot applicable
Odoo 17 / 18 / 19 + Community & Enterprise supportBuilt for your exact version and edition, upgrade path includedYou maintain compatibility every releaseDepends on the vendor keeping the app currentCore only; no tableside feature to version
Ownership, code access & extensibility (XML-RPC/JSON-RPC)You get the source; reachable via XML-RPC/JSON-RPC for integrationsYou own it, but also own all the riskOften closed or licence-restrictedAPI exists, but there's nothing tableside to expose
Support when something breaks on a busy Friday nightDedicated ECOSIRE support window with the engineers who built itWhoever built it — if they're still aroundGeneric vendor ticket queue, no context on your setupCommunity forums / your own Odoo partner

Frequently Asked Questions about POS Waiter / Tableside Ordering App

How long until I get the module, and is this an instant download?

This is a build-to-order module, not an instant apps.odoo.com download. After you order, an ECOSIRE Odoo engineer scopes your POS setup, then builds, installs, and configures the module on your server. Typical lead time is one working week from kickoff depending on kitchen-routing complexity and how many outlets are involved. You'll get a delivery timeline confirmed at kickoff.

What do the support and updates cover after delivery?

Delivery includes a post-launch support window for bug fixes and configuration adjustments. Because the module is a clean extension of Odoo's point_of_sale (not a core fork), we also provide an update path so it keeps working across Odoo point releases. If you later upgrade major versions — say 18 to 19 — we can migrate the module under a separate maintenance or upgrade engagement.

Which Odoo versions and editions does this work with?

We build and deliver against your exact target: Odoo 17.0, 18.0, or 19.0, on both Community and Enterprise. The module rides on standard Odoo POS, so it works whether or not you have Enterprise POS add-ons. Tell us your version and edition at kickoff and we tune the build accordingly.

Do waiters need special hardware, or does it run on normal phones and tablets?

It runs in the browser-based Odoo POS client on any modern phone or tablet on your restaurant's network — no proprietary handhelds required. Waiters log in with a PIN tied to their Odoo Waiter security group. Kitchen tickets print to your existing network/IoT printers or push to a kitchen display; we configure that routing during installation.

How does it keep the register, kitchen, and prices in sync?

Tableside tickets and register checks are the same Odoo records — the handheld writes to pos.order / pos.order.line, not a parallel system. Products, pricelists, discounts, and tax rules sync in real time from the back office to every device, so a price change you make in Odoo is instantly live on the floor. Order-line totals and taxes use @api.depends compute fields so the kitchen ticket and the register check never drift.

Can orders move between waiters and tables, and is it auditable?

Yes. A check can be transferred between waiters (for shift handover) and between tables (when guests move), with the change recorded on the order so it's fully auditable. Every order line keeps the waiter who entered it, which is what drives the accountability reporting and the named kitchen tickets.

Can it connect to our booking system or a custom dashboard later?

Yes. Because everything lives in standard Odoo POS records, the tableside data is reachable over Odoo's XML-RPC / JSON-RPC API. We can scope an integration to a reservation system, a kitchen display system, or a custom reporting dashboard as an add-on to the initial build.

Request a quote

POS Waiter / Tableside Ordering App

Waiters take orders tableside on phone/tablet, fire them to the kitchen instantly, and settle at the main Odoo POS register — fully synced.

  • Waiter login on the handheld with per-user PIN, mapped to an Odoo Waiter security group so each session is attributable
  • Visual table assignment: pick your table from the floor plan and open, hold, or reopen its check from the phone/tablet
  • Take the full order tableside — products, variants, modifiers, and per-line kitchen notes — then settle later at the main POS register
  • Instant kitchen firing: orders route to the correct kitchen station via QWeb ticket print, IoT/network printer, or kitchen display

Request a Quotation

Tell us about your POS Waiter / Tableside Ordering App requirements and we'll send pricing, licensing options and a tailored proposal — usually within one business day.

No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.