Your team already runs on Plivo. Your business already runs on Odoo. What's missing is the wire between them — so today SMS lives in a separate dashboard, disconnected from the sales orders, contacts and helpdesk tickets that should trigger it. The Plivo SMS Gateway closes that gap. It is a build-to-order Odoo module that ECOSIRE designs, develops, installs and supports specifically for your database, turning Plivo into a first-class Odoo messaging channel.

This is not an off-the-shelf download from the Odoo App Store. After purchase, ECOSIRE builds the module against your exact Odoo edition and version (Community or Enterprise, 17, 18 or 19), wires it to your Plivo Auth ID and Auth Token, and ships it as clean, standards-compliant code — a proper __manifest__.py, ORM models extending models.Model, security enforced through ir.model.access.csv and record rules, XML/OWL views, QWeb-ready message logging, and automated actions for event-driven sends. Typical delivery is one working week.

Under the hood, an sms.plivo.account model stores your credentials and sender ID, and an sms.plivo.message model logs every outbound and inbound message with delivery-status fields kept current by Plivo's status callbacks (an @api.depends compute rolls per-campaign counts and cost). A "Send SMS" action is injected onto res.partner, sale.order, account.move, helpdesk.ticket and any other model you nominate, so a user can text a customer straight from the record they're already looking at. Templates use Odoo's QWeb/Jinja-style rendering, so ${object.partner_id.name} and ${object.amount_total} resolve against the source record — no copy-paste, no wrong numbers.

Bulk campaigns target contact groups, mailing lists or any filtered res.partner domain, batched and rate-limited to respect Plivo throughput and stay within your account limits. Transactional sends fire automatically from Odoo automated actions (base.automation) on the events you care about — order confirmed, invoice posted, delivery shipped, ticket resolved. And because Plivo supports two-way messaging, an authenticated inbound webhook captures replies back into Odoo, threading them onto the originating contact and, optionally, creating a CRM activity or helpdesk follow-up so nothing gets lost.

Everything respects Odoo's multi-company and multi-user model: access is gated by security groups, per-company sender IDs are supported, and every send is attributed to the user and record that triggered it for a full audit trail. You get native reporting, list and pivot views over message history, and the same JSON-RPC/XML-RPC surface as any Odoo model — so external systems can queue SMS through Odoo if you want them to.

ECOSIRE hands over the source, documents it, trains your team, and stands behind it with a support and warranty window. You keep the code.