Abandoned Cart & Checkout Recovery for Odoo

Name: Abandoned Cart & Checkout Recovery for Odoo
Brand: ECOSIRE
SKU: odoo-abandoned-cart-recovery

Key Features

Configurable abandonment timer that flags a sale.order as abandoned after a threshold you set (e.g. 1h, 6h, 24h), evaluated by an ir.cron scheduled action

Multi-step follow-up email sequence (reminder → incentive → last-chance) with independent per-step delays and enable/disable toggles

Personalized cart-contents email rendered via QWeb/mail.template showing exact product lines, images, quantities, and live totals

Per-step personalized discount codes issued as sale.coupon / loyalty program records, with expiry and single-use enforcement

One-click resume-cart link that rehydrates the original order and returns the shopper directly to the eCommerce checkout

Recovered-revenue analytics with carts abandoned, emails sent, click-through, carts recovered, and revenue won back

Recovered-revenue report as a QWeb PDF plus a filterable Odoo pivot/graph view for per-step and per-period breakdowns

Automatic recovery detection — the sale.order recovery stage recomputes via @api.depends when a flagged cart is confirmed, halting further emails

Guest and logged-in customer support, with email capture at the checkout step so anonymous carts can still be recovered

Send-window and frequency guardrails (quiet hours, max emails per customer) to protect sender reputation and avoid over-mailing

Exclusion rules to skip carts below a minimum value, already-purchased customers, or opted-out contacts

Admin configuration screen under Website/eCommerce settings for timers, steps, templates, and discount policy — no code edits to tune the flow

Role-scoped access via ir.model.access.csv and record rules so recovery data and discount controls stay with authorized users

XML-RPC / JSON-RPC exposed fields so external marketing or BI tools can read recovery status and metrics

UTM / campaign tagging on recovery links for attribution in Odoo Link Tracker or your analytics stack

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Odoo.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Every abandoned cart on your Odoo eCommerce store is revenue that is one email away from coming back. Odoo core captures the abandoned sale order and gives you a single manual "Send an Email" button on the eCommerce settings — but it stops there: no multi-step cadence, no per-step discount logic, no resume-cart deep link, and no report that tells you how much money you actually clawed back. This build-to-order module closes that gap.

ECOSIRE designs, develops, installs, and supports a purpose-built abandoned cart and checkout recovery module tailored to your catalog, your brand voice, and your Odoo edition (Community or Enterprise, versions 17, 18, and 19). This is not an instant download from apps.odoo.com — it is a net-new module our team scopes with you, engineers against your live database, and hands over as clean, upgrade-safe code. Typical lead time is 2 to 4 weeks depending on the number of email steps, discount rules, and any integrations (payment providers, marketing tools, XML-RPC callers) you need.

Under the hood the module extends the sale.order model with recovery-tracking fields (abandonment timestamp, recovery stage, recovered flag) computed via @api.depends, and drives the whole flow from an ir.cron scheduled action that scans for carts idle past your configurable threshold. Each follow-up step fires a branded QWeb/mail.template email that renders the customer's exact cart lines, a personalized discount code (generated as a sale.coupon/loyalty program record where available), and a one-click resume link that rehydrates the original order and drops the shopper straight back at checkout. Access is locked down with ir.model.access.csv and record rules so only the right roles see recovery analytics, and every automated action is auditable.

You get a recovered-revenue dashboard and reporting layer so you can see carts abandoned, emails sent, carts recovered, and revenue won back — per step, per period, and per campaign — instead of guessing whether the sequence is working. The result is a recovery engine that runs quietly in the background, respects your customers, and pays for itself out of sales you were otherwise losing.

What you get

Complete, upgrade-safe Odoo module source code (models, views, security, data, QWeb reports) targeting your Odoo 17, 18, or 19 edition, delivered as a versioned Git repository

A correctly structured __manifest__.py with pinned dependencies, data files, and an editon-appropriate (Community/Enterprise) declaration

Installed and configured module on your staging environment, verified end-to-end against a real abandoned-cart scenario

Branded, ready-to-send mail.template / QWeb email designs for every step of your sequence, matched to your store's look and voice

Discount / coupon program setup and the ir.cron scheduled action tuned to your chosen timers and cadence

Security layer: ir.model.access.csv entries and record rules scoped to the roles you specify

Admin and operator documentation covering configuration, template editing, and reading the recovered-revenue report

A live handover / training session for your team plus a defined post-launch support window for fixes and adjustments

Who this is for

eCommerce Store Owner

Runs an Odoo Website/eCommerce storefront, sees carts filling up and never converting, and wants an automated system that recovers a meaningful share of that lost revenue without hiring a marketing agency.

Marketing / CRM Manager

Owns email and conversion, needs a multi-step, personalized, discount-driven recovery cadence with real attribution data to prove ROI and tune the sequence over time.

Odoo Administrator / Operations Lead

Responsible for a stable, upgrade-safe deployment, wants clean module code, proper ir.cron scheduling, role-scoped security, and clear docs rather than a fragile scripted hack in the database.

How Abandoned Cart & Checkout Recovery for Odoo Compares

Criterion	ECOSIRE	Custom Build	Competitor
Multi-step automated email sequence	Included	Possible but you build and maintain every step and the cron yourself	Often single-step or limited cadence
One-click resume-cart deep link	Included	Must be engineered from scratch	Varies; frequently absent
Per-step personalized discount codes	Included	DIY coupon logic and expiry handling	Sometimes, with limited control
Recovered-revenue analytics & report	Included	Build your own pivot/QWeb report	Rarely included or shallow
Tailored to your catalog, brand & edition	Included	Included	Not included
Upgrade-safe, no core patching	Included	Depends on your team's discipline	Varies by author quality
Odoo 17 / 18 / 19, Community & Enterprise	Included	You maintain compatibility	Version support varies
Installation, training & support included	Included	Not included	Not included

Frequently Asked Questions about Abandoned Cart & Checkout Recovery for Odoo

How long until the module is delivered and live on my store?

This is a build-to-order module, not an instant apps.odoo.com download. After a short scoping call we typically deliver in 2 to 4 weeks, depending on how many email steps, discount rules, and integrations you need. You get it installed and verified on staging first, then a supervised go-live on production.

What support and updates do I get after launch?

Every build includes a defined post-launch support window for bug fixes and adjustments, plus handover documentation and a training session. Because we deliver clean, upgrade-safe code as a Git repository, the module is straightforward to carry forward, and we offer ongoing support and version-migration (17 → 18 → 19) as a follow-on service.

Does this work on Odoo Community or only Enterprise?

Both. The core recovery engine — abandonment timer, ir.cron, multi-step mail.template emails, resume links, and reporting — runs on Community and Enterprise across Odoo 17, 18, and 19. Where a feature depends on an Enterprise-only app (such as certain marketing or coupon capabilities), we adapt the implementation to your edition and tell you up front what changes.

Isn't abandoned-cart email already built into Odoo?

Odoo core captures the abandoned sale order and offers a single manual send with one template. It has no automated multi-step cadence, no per-step discount logic, no one-click resume-cart deep link, and no recovered-revenue report. This module adds all of that as a scheduled, hands-off system.

Will it slow down my store or conflict with future Odoo upgrades?

No. The recovery scan runs as a background ir.cron job on a schedule you control, so it never blocks a shopper's checkout. We write the module as a clean extension of standard models (no core patching), which keeps it upgrade-safe and easy to migrate to future Odoo versions.

Can it read cart and recovery data into my other tools?

Yes. Recovery fields (abandonment status, recovery stage, recovered revenue) are exposed through Odoo's XML-RPC / JSON-RPC API, and recovery links carry UTM/campaign tags, so your marketing platform or BI stack can pull the same numbers you see in the dashboard.