Skip to main content
Modern Chatter — A build-to-order Odoo module that adds filtering, full-text search and message organization to the chatter o — 1/1Illustrative preview

A build-to-order Odoo module that adds filtering, full-text search and message organization to the chatter on any record.

ECOSIRE scopes, builds, installs and supports it for your Odoo 17/18/19 deployment.

What is Modern Chatter?

A build-to-order Odoo module that adds filtering, full-text search and message organization to the chatter on any record. ECOSIRE scopes, builds, installs and supports it for your Odoo 17/18/19 deployment. Built to order by ECOSIRE for Odoo 17, 18, 19 — indicative price from $999.00 USD; request a quote for a scoped proposal.

Key Features

OWL control bar layered over the native Chatter component, preserving the standard record form UX on Odoo 17/18/19
Server-side search over mail.message filtered by res_model and res_id, so results stay correct on threads with thousands of messages
Sanitized ilike/full-text matching against mail.message.body that strips HTML markup so tags never appear in search hits
Filter by message_type (comment, notification, activity) to separate customer emails, system notifications and scheduled activities
Author filter driven by author_id domain, letting users isolate messages from a specific partner or internal user
Subtype filter on subtype_id to show or hide field-tracking (mail.tracking.value) noise from real conversation
Date-range filtering on create_date via real ORM domains rather than client-side DOM hiding
Quick-filter chips (configurable per scope) such as 'my activities', 'internal notes only' or 'customer emails only'
Optional per-user saved filter presets stored on a dedicated model with ir.model.access.csv and record rules
Access-safe by design: reuses existing mail.message record rules so no new read surface is exposed to any user
Correct pagination and message counts under active filters, backed by ORM search_count rather than post-render trimming
Configurable model targeting via the addon (all mail.thread models or a curated set like crm.lead, project.task, helpdesk.ticket)
Optional JSON-RPC/XML-RPC endpoints exposing the same filtered message queries for external integrations and reporting
Clean, uninstallable addon with its own __manifest__.py, OWL assets and models that upgrades without touching core files

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

  1. 1

    You order

    Start with a one-time build price. We scope it with you at kickoff.

  2. 2

    We build & install

    ECOSIRE builds, configures and installs it on your Odoo.

  3. 3

    Go live + support

    You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.

Technical Specifications

Odoo Compatibility
Odoo 17, Odoo 18, Odoo 19
Editions
Enterprise & Community
License
Licence confirmation required
Python Requirement
Python 3.10+
Database
PostgreSQL 12+

About this Product

On long-lived Odoo records — a key account partner, a multi-month project, a recurring sales order — the chatter becomes an undifferentiated wall of messages, log notes, tracking changes and scheduled activities. Odoo's native chatter renders every mail.message in reverse-chronological order with no way to filter by author, message type, date range or content. When a support lead or account manager needs the one email where pricing was agreed, or wants to see only internal log notes and hide field-tracking noise, they are left scrolling and using the browser's Ctrl+F. Native offers no server-side search over mail.message.body, no author or subtype filter, and no quick jump to a specific activity. This is exactly where the out-of-the-box experience runs out of road.

Modern Chatter is a build-to-order module we design and construct for your database to make the chatter navigable. Technically, it extends the mail.thread rendering with an OWL-based control bar layered over the standard Chatter component, backed by a server-side search that queries mail.message filtered by res_model/res_id, message_type (comment, notification, activity), subtype_id, author_id and create_date, with body matched via a sanitized ilike/full-text expression so HTML markup never leaks into results. Filters are driven by real ORM domains rather than client-side hiding, so pagination and record counts stay correct on threads with thousands of messages. Access is enforced through the existing mail.message record rules and ir.model.access.csv, so a user only ever searches messages they are already entitled to see — we add zero new read surface. Everything ships in a clean addon with its own __manifest__.py, views/OWL assets, and models, so it upgrades cleanly and can be uninstalled without residue.

Because every Odoo deployment differs, we scope the exact behavior with you before writing code: which models get the enhanced chatter (all mail.thread models, or a targeted set like crm.lead, project.task, helpdesk.ticket), whether you want saved filter presets per user, quick-filter chips for "my activities" or "customer emails only", and whether search should span attachments and activity summaries. We build against your target version — Odoo 17.0, 18.0 or 19.0 — and account for Community vs Enterprise differences (for example, Enterprise's activity views and any Studio customizations already on the affected models). Where useful we expose the search through the existing JSON-RPC/XML-RPC surface so external tools can reuse the same filtered message queries.

Delivery is build-to-order: after a short scoping call we confirm the model list and filter behavior, then build, test on a staging copy of your database, run UAT with your team, and deploy to production with a rollback plan. Typical delivery is one working week from confirmed scope. You receive the installable source, technical and user documentation, a training session, and a post-go-live support window. Pricing starts from $999 (indicative, single-company base scope); wider model coverage, per-user saved-filter presets, cross-attachment/full-text search depth, and multi-company or Studio-heavy environments increase the quoted scope.

What you get

  • Installable source code for your commissioned version of the module, packaged as a standard Odoo addon
  • Installation and configuration on your target environment (staging first, then production)
  • Technical documentation covering models, domains, security rules and the OWL/asset structure
  • End-user guide plus a live training session for your team on filtering and searching the chatter
  • Post-go-live support window for defect fixes and configuration adjustments
  • UAT on a staging copy of your database with a documented rollback plan before production cutover
  • Git repository handover with full commit history and versioned tags for 17.0/18.0/19.0 as applicable
  • Compatibility notes covering Community vs Enterprise and any Studio customizations on the affected models

Who this is for

Support and helpdesk teams

Agents working long helpdesk.ticket and crm.lead threads who need to jump straight to the customer's last email or a specific internal note instead of scrolling the whole history.

Account managers on key accounts

Sales and CX staff managing high-touch partners where the chatter holds months of emails, calls and commitments, and who need to filter by author or date to reconstruct what was agreed.

Project managers

Leads on multi-month project.task records who want to separate scheduled activities and internal log notes from system field-tracking noise to see the real project conversation.

Odoo administrators and operations leads

The team that owns the Odoo instance and wants a clean, uninstallable addon that respects existing mail.message security and upgrades cleanly across 17/18/19.

How Modern Chatter Compares

CriterionECOSIRECustom BuildCompetitorOdoo Native
Ownership of source codeFull source and git repo handover, versioned for 17/18/19You own it but must build and maintain it yourselfVendor-controlled; you get a packaged addon onlyPart of Odoo core; no chatter search to own
Chatter search and filteringServer-side search on mail.message by author, type, subtype and dateWhatever you specify, at full build costGeneric filters that rarely fit your models exactlyNone; reverse-chronological list with no filters
Fit to your modelsScoped to your exact model list during a scoping callFully bespoke but starts from zeroOne-size-fits-all; may not cover your key modelsApplies to all mail.thread models with no controls
Security modelReuses existing mail.message record rules; no new read surfaceCorrect only if you implement it carefullyDepends on the vendor; hard to auditStandard Odoo access rules, but no search layer
Version and edition supportBuilt for your 17/18/19 and Community or Enterprise editionYou handle each version and edition yourselfOnly the versions the vendor chose to publishShips with whatever version you run
Delivery modelBuild-to-order, one working week, staging UAT then productionYour own timeline and internal resourcingInstant download but no fit guaranteeAlready present; nothing to deliver
Support and updatesPost-go-live support window plus optional upgrade quotesEntirely on your teamVendor support tiers, variable responsivenessCovered by your Odoo support or partner
Cost profileFrom $999 indicative; fixed quote after scopingHighest; full engineering time from scratchLow list price but integration and fit costs hiddenNo extra cost, but no capability either

Frequently Asked Questions about Modern Chatter

Is this an existing app I can download and install today?

No. Modern Chatter is built to order. After we confirm scope with you, ECOSIRE builds the module against your Odoo version, tests it on a staging copy of your database, and installs it. There is no instant download.

How long does delivery take?

Typical delivery is one working week from confirmed scope. Timing depends on how many models get the enhanced chatter, whether you need saved presets or JSON-RPC endpoints, and the complexity of any existing Studio customizations. We give you a firm timeline after the scoping call.

How does pricing and scoping work?

Pricing starts from $999 as an indicative single-company base scope. We hold a short scoping call to confirm the model list, filter behavior and integrations, then issue a fixed written quote. Wider model coverage, per-user presets, deeper full-text search and multi-company environments increase the quoted scope.

Which Odoo versions and editions do you support?

We build for Odoo 17.0, 18.0 and 19.0, on both Community and Enterprise. We account for Enterprise-only activity views and any Studio customizations already present on the models we enhance, and confirm your exact edition during scoping.

What about support and future Odoo updates?

Every build includes a post-go-live support window for defect fixes and configuration tweaks. Because you receive the full source and git repository, your team can maintain it, or we can quote a maintenance and version-upgrade arrangement (for example migrating your commissioned 18.0 build to 19.0).

Will the search expose messages a user should not see?

No. The search runs through Odoo's existing mail.message record rules and ir.model.access.csv, so users only ever find messages they are already entitled to read. We add no new read surface — filtering narrows what is shown, it never widens access.

Can it search only specific models instead of the entire database?

Yes. We target exactly the models you specify — all mail.thread records or a curated set such as crm.lead, project.task and helpdesk.ticket. This is one of the main things we confirm during scoping so you get precisely the coverage you need.

Request a quote

Modern Chatter

A build-to-order Odoo module that adds filtering, full-text search and message organization to the chatter on any record. ECOSIRE scopes, builds, installs and supports it for your Odoo 17/18/19 deployment.

  • OWL control bar layered over the native Chatter component, preserving the standard record form UX on Odoo 17/18/19
  • Server-side search over mail.message filtered by res_model and res_id, so results stay correct on threads with thousands of messages
  • Sanitized ilike/full-text matching against mail.message.body that strips HTML markup so tags never appear in search hits
  • Filter by message_type (comment, notification, activity) to separate customer emails, system notifications and scheduled activities

Request a Quotation

Tell us about your Modern Chatter requirements and we'll send pricing, licensing options and a tailored proposal — usually within one business day.

No payment now. This sends a quote request to our team — we'll follow up by email with pricing and next steps.