Illustrative previewSync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation.
Built to order.
What is Klaviyo Integration for Odoo?
Sync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation. Built to order. Built to order by ECOSIRE for Odoo 17, 18, 19 — indicative price from $999.00 USD; request a quote for a scoped proposal.
Key Features
Built to order, done for you
No DIY setup — a working app, built, installed and supported by ECOSIRE.
- 1
You order
Start with a one-time build price. We scope it with you at kickoff.
- 2
We build & install
ECOSIRE builds, configures and installs it on your Odoo.
- 3
Go live + support
You go live in about one working week, with two weeks of go-live support. Defects in the code we deliver are fixed free of charge.
Technical Specifications
- Odoo Compatibility
- Odoo 17, Odoo 18, Odoo 19
- Editions
- Enterprise & Community
- License
- Licence confirmation required
- Python Requirement
- Python 3.10+
- Database
- PostgreSQL 12+
About this Product
Your Klaviyo flows are only as smart as the data feeding them. Most Odoo stores push a thin trickle of customer records into Klaviyo and stop there — leaving your abandoned-cart, post-purchase, win-back and browse-abandonment automations starved of the real-time signals they need to convert. This ECOSIRE build-to-order module closes that gap.
We design, build, install and support a native Odoo-to-Klaviyo bridge that streams the events Klaviyo actually rewards: Placed Order, Ordered Product, Fulfilled Order, Cancelled Order, Refunded Order, Started Checkout (abandoned cart), Viewed Product (browse) and custom profile properties — all mapped to Klaviyo's metrics engine so your segments, flow triggers and predictive analytics light up immediately.
This is not an off-the-shelf apps.odoo.com download. It is a scoped engagement: ECOSIRE builds a purpose-fit Odoo addon against YOUR data model (res.partner, sale.order, website visitor events, product.template) and YOUR Klaviyo account, then hands over clean, documented, upgrade-safe code you own. Typical delivery is one working week depending on the depth of event mapping and any custom fields.
Under the hood it is real Odoo engineering. A dedicated __manifest__.py addon adds models (models.Model) for sync configuration, an event queue and per-record sync state, with @api.depends computed fields tracking sync status. Outbound calls hit Klaviyo's modern REST APIs (Profiles, Events, Track, Lists & Segments, Bulk Profile Import) using API keys stored via ir.config_parameter and never exposed in the UI. Automated actions and ir.cron jobs handle batching, retries and back-pressure so a Klaviyo outage never blocks a checkout. Access is locked down with ir.model.access.csv plus record rules so only marketing/admin roles touch the connector, and every payload is logged for auditability. Views are delivered in standard XML/OWL, and where you need a data reconciliation report we ship it as a QWeb report.
Attribution flows both ways. Klaviyo campaign and flow performance can be attributed back into Odoo against the originating sale.order, so your marketing team sees which automation earned which revenue inside the ERP — not just inside Klaviyo. The module supports Odoo 17, 18 and 19, on both Community and Enterprise, and is written to survive version upgrades cleanly.
You get the code, the configuration, the documentation, hands-on training and a post-launch support window — plus a team of Odoo engineers who understand both the ORM and Klaviyo's deliverability and metrics model.
What you get
- The complete Odoo addon: a standalone module (__manifest__.py, models, views, security, data) built for your Odoo 17/18/19 instance and installed on your environment
- Full Klaviyo account configuration: API keys wired, metrics/events mapped, Lists and Segments connected, and consent rules applied to your account
- Field-mapping configuration tailored to your res.partner, sale.order and product custom fields, including any bespoke profile properties
- Historical backfill run: your existing customers and orders imported into Klaviyo via bulk import so flows have data on day one
- Written technical and admin documentation: architecture, event map, credential rotation, troubleshooting and re-sync procedures
- Live training session for your marketing and admin teams covering configuration, monitoring the sync queue, and reading the reconciliation report
- A defined post-launch support window (bug fixes and adjustments) with clear SLA, plus a quote for ongoing maintenance and Odoo-version upgrades
- Source code ownership: you receive the full, commented codebase in your repository with no license lock-in
Who this is for
D2C eCommerce Brand on Odoo + Klaviyo
A direct-to-consumer brand running its store on Odoo eCommerce and its retention marketing on Klaviyo. They want abandoned-cart, browse-abandon and post-purchase flows firing on real Odoo events instead of stale nightly CSV imports — and revenue attribution they can trust.
Head of Retention / Lifecycle Marketing
Owns email and SMS revenue and lives inside Klaviyo. They need clean, itemized order and browse events, accurate consent handling, and campaign attribution back into Odoo so they can prove which flows drive ERP revenue and optimize segments accordingly.
Odoo Administrator / IT Lead
Responsible for the Odoo instance and its upgrades. They want a secure, role-scoped, upgrade-safe connector — proper ir.model.access.csv rules, credentials out of the UI, a resilient retry queue that never blocks checkout, and code they own and can audit.
Agency or Fractional Ops Partner
Manages Odoo and marketing stacks for multiple clients and needs a documented, supported integration they can deploy per store, with multi-website/multi-company routing and a partner they can escalate to for upgrades.
How Klaviyo Integration for Odoo Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| Real-time itemized order + browse/cart events into Klaviyo | Included | Partial support | Partial support | Not included |
| Campaign/flow attribution written back to Odoo sale.order | Included | Partial support | Not included | Not included |
| Resilient retry queue (ir.cron) that never blocks checkout | Included | Partial support | Partial support | Not included |
| Role-scoped security (ir.model.access.csv + record rules) & keys hidden from UI | Included | Partial support | Partial support | Partial support |
| Historical customer/order backfill via Klaviyo Bulk Import | Included | Partial support | Not included | Not included |
| Tailored field mapping to your custom res.partner / sale.order fields | Included | Included | Not included | Not included |
| Supported, installed & documented by an Odoo team | Included | Not included | Partial support | Not included |
| Source-code ownership, no license lock-in | Included | Included | Not included | Partial support |
| Upgrade-safe across Odoo 17 / 18 / 19, Community & Enterprise | Included | Partial support | Partial support | Partial support |
Frequently Asked Questions about Klaviyo Integration
How long does delivery take, and what's the process?
Typical delivery is one working week from kickoff. This is a build-to-order engagement, not an instant download. We start with a short discovery to map your Odoo data model (res.partner, sale.order, custom fields) and the Klaviyo events/segments you need, then build the addon, install it on your staging environment, run the historical backfill, validate events in your Klaviyo account, and go live. Timeline depends mainly on how many custom fields and events you need mapped.
Is this the same as installing a module from the Odoo App Store?
No. There is no instant download. ECOSIRE builds a purpose-fit module against your specific Odoo instance and Klaviyo account, installs it for you, configures the mappings, and hands over the source code you own. An off-the-shelf App Store module is generic and unsupported by us; this is scoped, installed and supported engineering.
What kind of support and updates are included after launch?
Every engagement includes a post-launch support window for bug fixes and adjustments under a defined SLA. Because you receive full source-code ownership, you're never locked in. We also provide a quote for ongoing maintenance and for Odoo version upgrades — the module is written to be upgrade-safe across Odoo 17, 18 and 19, and we can perform or assist with the migration when you move versions.
Which Odoo versions and editions does it support?
It supports Odoo 17, 18 and 19, on both Community and Enterprise. The connector uses standard framework primitives (models.Model, ir.cron, ir.model.access.csv, ir.config_parameter) that behave consistently across these versions, so the same architecture ships regardless of your edition. We confirm your exact version at kickoff and build against it.
How are my Klaviyo API keys and customer data kept secure?
Your Klaviyo private key is stored via ir.config_parameter and is never rendered in any view or exposed to non-admin users. Access to the connector's models is restricted with ir.model.access.csv plus record rules so only marketing and admin roles can view or change configuration. Outbound calls use HTTPS to Klaviyo's official REST APIs, consent state is respected on every sync, and all payloads are logged for auditability.
Will the sync slow down or block my checkout if Klaviyo is down?
No. Events are written to a queue model in Odoo and dispatched asynchronously by an ir.cron job with batching and exponential-backoff retries. If Klaviyo is unavailable or rate-limiting, the checkout completes normally and the events are retried automatically, with any persistent failures logged to a dead-letter view and the reconciliation report so nothing is silently lost.
Can it import our existing customers and order history, not just new activity?
Yes. We run a historical backfill using Klaviyo's Bulk Profile Import and event APIs so your existing customers and past orders seed Klaviyo on go-live. That means your segments and predictive analytics have real history to work with immediately, rather than starting from zero on launch day.
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Klaviyo Integration
Sync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation. Built to order.
- Real-time Placed Order and Ordered Product event sync from sale.order into Klaviyo's Events/Track API, itemizing each line for product-level segmentation
- Customer profile sync from res.partner with first/last name, email, phone (SMS consent-aware), location, tags and custom properties via the Klaviyo Profiles API
- Started Checkout (abandoned cart) events fired from Odoo eCommerce carts so Klaviyo abandoned-cart flows trigger with full line-item and value context
- Viewed Product (browse abandonment) events captured from website visitor activity and streamed to Klaviyo for browse-abandon flows