Sync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation. Built to order. One-time license from $249.00 USD for Odoo 17, 18, 19 — includes 12 months of updates and support.

Sync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation. Built to order.
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Your Klaviyo flows are only as smart as the data feeding them. Most Odoo stores push a thin trickle of customer records into Klaviyo and stop there — leaving your abandoned-cart, post-purchase, win-back and browse-abandonment automations starved of the real-time signals they need to convert. This ECOSIRE build-to-order module closes that gap.
Real-time Placed Order and Ordered Product event sync from sale.order into Klaviyo's Events/Track API, itemizing each line for product-level segmentation
Customer profile sync from res.partner with first/last name, email, phone (SMS consent-aware), location, tags and custom properties via the Klaviyo Profiles API
Started Checkout (abandoned cart) events fired from Odoo eCommerce carts so Klaviyo abandoned-cart flows trigger with full line-item and value context
Viewed Product (browse abandonment) events captured from website visitor activity and streamed to Klaviyo for browse-abandon flows
Fulfilled Order, Cancelled Order and Refunded Order events synced from delivery and refund state changes to power post-purchase, win-back and NPS flows
Two-way Segment and List sync: map Odoo customer tags/segments to Klaviyo Lists and pull Klaviyo list membership back into Odoo
We design, build, install and support a native Odoo-to-Klaviyo bridge that streams the events Klaviyo actually rewards: Placed Order, Ordered Product, Fulfilled Order, Cancelled Order, Refunded Order, Started Checkout (abandoned cart), Viewed Product (browse) and custom profile properties — all mapped to Klaviyo's metrics engine so your segments, flow triggers and predictive analytics light up immediately.
This is not an off-the-shelf apps.odoo.com download. It is a scoped engagement: ECOSIRE builds a purpose-fit Odoo addon against YOUR data model (res.partner, sale.order, website visitor events, product.template) and YOUR Klaviyo account, then hands over clean, documented, upgrade-safe code you own. Typical delivery is 2 to 4 weeks depending on the depth of event mapping and any custom fields.
Under the hood it is real Odoo engineering. A dedicated __manifest__.py addon adds models (models.Model) for sync configuration, an event queue and per-record sync state, with @api.depends computed fields tracking sync status. Outbound calls hit Klaviyo's modern REST APIs (Profiles, Events, Track, Lists & Segments, Bulk Profile Import) using API keys stored via ir.config_parameter and never exposed in the UI. Automated actions and ir.cron jobs handle batching, retries and back-pressure so a Klaviyo outage never blocks a checkout. Access is locked down with ir.model.access.csv plus record rules so only marketing/admin roles touch the connector, and every payload is logged for auditability. Views are delivered in standard XML/OWL, and where you need a data reconciliation report we ship it as a QWeb report.
Attribution flows both ways. Klaviyo campaign and flow performance can be attributed back into Odoo against the originating sale.order, so your marketing team sees which automation earned which revenue inside the ERP — not just inside Klaviyo. The module supports Odoo 17, 18 and 19, on both Community and Enterprise, and is written to survive version upgrades cleanly.
You get the code, the configuration, the documentation, hands-on training and a post-launch support window — plus a team of Odoo engineers who understand both the ORM and Klaviyo's deliverability and metrics model.
A direct-to-consumer brand running its store on Odoo eCommerce and its retention marketing on Klaviyo. They want abandoned-cart, browse-abandon and post-purchase flows firing on real Odoo events instead of stale nightly CSV imports — and revenue attribution they can trust.
Owns email and SMS revenue and lives inside Klaviyo. They need clean, itemized order and browse events, accurate consent handling, and campaign attribution back into Odoo so they can prove which flows drive ERP revenue and optimize segments accordingly.
Responsible for the Odoo instance and its upgrades. They want a secure, role-scoped, upgrade-safe connector — proper ir.model.access.csv rules, credentials out of the UI, a resilient retry queue that never blocks checkout, and code they own and can audit.
Manages Odoo and marketing stacks for multiple clients and needs a documented, supported integration they can deploy per store, with multi-website/multi-company routing and a partner they can escalate to for upgrades.
Buy the license on ecosire.com and download the Klaviyo Integration for Odoo module ZIP from your account dashboard.
Extract the ZIP into your Odoo custom addons folder on the server (or upload via Apps > Install from file on Odoo.sh / runbot).
Activate Developer Mode, open Apps, click Update Apps List, search for Klaviyo Integration for Odoo, and press Install.
Open the new menu, paste your ECOSIRE license key, connect any external credentials (Shopify, Amazon, Stripe, etc.), and save.
Run the built-in connection test, sync your first 10 records, and schedule the recurring cron. Contact support if anything fails.
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| Real-time itemized order + browse/cart events into Klaviyo | ||||
| Campaign/flow attribution written back to Odoo sale.order | ||||
| Resilient retry queue (ir.cron) that never blocks checkout | ||||
| Role-scoped security (ir.model.access.csv + record rules) & keys hidden from UI | ||||
| Historical customer/order backfill via Klaviyo Bulk Import | ||||
| Tailored field mapping to your custom res.partner / sale.order fields | ||||
| Supported, installed & documented by an Odoo team | ||||
| Source-code ownership, no license lock-in | ||||
| Upgrade-safe across Odoo 17 / 18 / 19, Community & Enterprise |
Typical delivery is 2 to 4 weeks from kickoff. This is a build-to-order engagement, not an instant download. We start with a short discovery to map your Odoo data model (res.partner, sale.order, custom fields) and the Klaviyo events/segments you need, then build the addon, install it on your staging environment, run the historical backfill, validate events in your Klaviyo account, and go live. Timeline depends mainly on how many custom fields and events you need mapped.
No. There is no instant download. ECOSIRE builds a purpose-fit module against your specific Odoo instance and Klaviyo account, installs it for you, configures the mappings, and hands over the source code you own. An off-the-shelf App Store module is generic and unsupported by us; this is scoped, installed and supported engineering.
Every engagement includes a post-launch support window for bug fixes and adjustments under a defined SLA. Because you receive full source-code ownership, you're never locked in. We also provide a quote for ongoing maintenance and for Odoo version upgrades — the module is written to be upgrade-safe across Odoo 17, 18 and 19, and we can perform or assist with the migration when you move versions.
It supports Odoo 17, 18 and 19, on both Community and Enterprise. The connector uses standard framework primitives (models.Model, ir.cron, ir.model.access.csv, ir.config_parameter) that behave consistently across these versions, so the same architecture ships regardless of your edition. We confirm your exact version at kickoff and build against it.
Your Klaviyo private key is stored via ir.config_parameter and is never rendered in any view or exposed to non-admin users. Access to the connector's models is restricted with ir.model.access.csv plus record rules so only marketing and admin roles can view or change configuration. Outbound calls use HTTPS to Klaviyo's official REST APIs, consent state is respected on every sync, and all payloads are logged for auditability.
No. Events are written to a queue model in Odoo and dispatched asynchronously by an ir.cron job with batching and exponential-backoff retries. If Klaviyo is unavailable or rate-limiting, the checkout completes normally and the events are retried automatically, with any persistent failures logged to a dead-letter view and the reconciliation report so nothing is silently lost.
Yes. We run a historical backfill using Klaviyo's Bulk Profile Import and event APIs so your existing customers and past orders seed Klaviyo on go-live. That means your segments and predictive analytics have real history to work with immediately, rather than starting from zero on launch day.
Sync Odoo eCommerce customers, orders, carts and browse events into Klaviyo for advanced email/SMS automation. Built to order.