Quick facts
- Price
- $299.00 USD
- Odoo versions
- 17, 18, 19
- Setup time
- 30 min
- License
- One-time perpetual
- Languages
- 11 languages
One-time Purchase
Client Equipment Field Repairs
A build-to-order Odoo extension that turns your client equipment records into managed field repair jobs — on-site visits, technician dispatch, parts consumption, and per-asset repair history. ECOSIRE scopes, builds, installs, and supports it on your Odoo 17, 18, or 19.
$299.00USD
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Key Features
New `field.repair.order` model linked by `Many2one` to the client equipment record and its `res.partner`, so every job is tied to one serialized unit
Full workflow `state` machine (`draft` → `scheduled` → `dispatched` → `on_site` → `done` → `invoiced`) with server-side guards on transitions
On-site labour lines and parts lines captured per job, with `@api.depends` computed totals for hours, parts cost, and chargeable-vs-warranty split
Parts consumption posts real `stock.move` records against van or warehouse locations so field inventory stays accurate
Chargeable jobs auto-generate a `sale.order` or draft `account.move` so on-site work is never invoiced late or missed
Write-back to the equipment record: each closed repair appends to a per-asset repair history and updates last-serviced/next-due fields
Technician dispatch kanban (XML view, optional OWL board widget) filtered by assignee, date, and priority
QWeb PDF service report the technician can print or email on site, with customer sign-off block
`ir.model.access.csv` plus record rules scoping technicians to their own jobs and managers to the full queue
Automated actions (server actions / base automation) for SLA reminders, overdue escalation, and status-change notifications
Warranty logic that reads warranty dates on the equipment and defaults new jobs to warranty or billable accordingly
XML-RPC / JSON-RPC endpoints exposed for a mobile technician app or customer portal integration
Portal-visible repair status for the client contact, gated by record rules (optional scope)
Built and version-tested against Odoo 17.0, 18.0, or 19.0, honouring Community-vs-Enterprise feature availability
About this Product
Teams that track client-owned equipment in Odoo usually hit the same wall the moment something breaks in the field. Odoo's core maintenance and repair flows are built around internal assets or return-to-workshop repairs — they assume the equipment comes to you, or that the "customer" is your own maintenance department. When a technician has to drive to a client site, diagnose a machine you installed, consume parts from van stock, and log what happened against that specific serialized unit, the native flow runs out of road. The details end up in spreadsheets, chat threads, and paper job cards that never make it back into the equipment's history, so the next visit starts from zero.
Why Choose Client Equipment Field Repairs
New `field.repair.order` model linked by `Many2one` to the client equipment record and its `res.partner`, so every job is tied to one serialized unit
Full workflow `state` machine (`draft` → `scheduled` → `dispatched` → `on_site` → `done` → `invoiced`) with server-side guards on transitions
On-site labour lines and parts lines captured per job, with `@api.depends` computed totals for hours, parts cost, and chargeable-vs-warranty split
Parts consumption posts real `stock.move` records against van or warehouse locations so field inventory stays accurate
Chargeable jobs auto-generate a `sale.order` or draft `account.move` so on-site work is never invoiced late or missed
Write-back to the equipment record: each closed repair appends to a per-asset repair history and updates last-serviced/next-due fields
This build-to-order module extends your existing client equipment management so a field repair becomes a first-class object in Odoo. We add a field.repair.order model (a models.Model) linked by Many2one to the equipment record and its res.partner client, capturing the reported fault, diagnosis, assigned technician, scheduled visit window, on-site labour lines, and consumed parts against one job. Computed fields via @api.depends roll up total labour hours, parts cost, and a chargeable-versus-warranty split; a state selection (draft → scheduled → dispatched → on_site → done → invoiced) drives the workflow. Each closed repair writes back to the equipment so its full repair timeline lives on the asset it belongs to, and the client's contact record shows every intervention across all their units.
Technically, the build wires into the parts of Odoo you already run. Parts consumption posts real stock.move records so van/warehouse inventory stays accurate; chargeable jobs generate a sale.order or draft account.move so nothing repaired gets invoiced late or forgotten. Views are delivered as XML (list, form, and a technician-friendly kanban), with an optional OWL widget for the dispatch board and a QWeb PDF service report the technician can hand over or email on site. Access is governed by ir.model.access.csv plus record rules so a field technician sees only their assigned jobs while a service manager sees the whole queue; automated actions handle SLA reminders and status escalation. Everything is exposed over the standard XML-RPC/JSON-RPC API for a mobile app or portal, and we build against your target of Odoo 17.0, 18.0, or 19.0, respecting Community-versus-Enterprise availability (for example, whether Field Service or FSM primitives exist in your edition).
Because this is build-to-order, nothing is downloaded and installed blindly. It starts with a scoping call to map your current equipment model, service process, and edition; we then confirm scope in writing, build on a staging copy of your database, run UAT with your team, and deploy with a rollback plan. Typical delivery is 2–4 weeks from confirmed scope. Pricing starts from $299 (indicative, single-company base scope); multi-company routing, deeper inventory/warehouse integration, mobile/portal apps over the API, or localization of the service report increase the quoted scope. You receive a fixed quote after the scoping call, never a surprise invoice.
What you get
- Installable source code for your version of the module, packaged with a proper `__manifest__.py` and dependency declaration
- Installation and configuration on your environment (or guided install on your Odoo.sh / self-hosted / on-prem instance)
- Technical documentation: model/field reference, security matrix, and extension points for your future developers
- End-user guide plus a live training session for technicians and service managers
- Post-go-live support window for defect fixes and questions (duration confirmed in the quote)
- UAT on a staging copy of your database with a documented rollback plan before production deploy
- Git repository handover with full commit history and tagged release for your version
Who this is for
Field service manager
Runs a team of technicians servicing equipment the company sold or installed. Needs one queue to schedule and dispatch on-site visits, see who is on which job, and make sure every repair is logged against the right unit and billed correctly.
Equipment / OEM support operations lead
Manages after-sales support for machines under warranty and service contracts. Needs warranty-vs-chargeable to be automatic, a complete repair history per serial number, and SLA reminders so contract commitments are met.
Odoo administrator / in-house developer
Owns the existing Odoo instance and its equipment model. Wants a clean, upgrade-safe extension with proper access rules and API endpoints rather than spreadsheets bolted on the side, plus source and docs to maintain it in-house later.
Service business owner (SME)
Runs a services company on Odoo and is losing revenue to un-invoiced field work and lost parts. Wants field repairs, parts consumption, and invoicing joined up so nothing done on site slips through the cracks.
Installation overview
Download from ECOSIRE
Buy the license on ecosire.com and download the Client Equipment Field Repairs module ZIP from your account dashboard.
Upload to Odoo
Extract the ZIP into your Odoo custom addons folder on the server (or upload via Apps > Install from file on Odoo.sh / runbot).
Install the module
Activate Developer Mode, open Apps, click Update Apps List, search for Client Equipment Field Repairs, and press Install.
Configure settings
Open the new menu, paste your ECOSIRE license key, connect any external credentials (Shopify, Amazon, Stripe, etc.), and save.
Verify & go live
Run the built-in connection test, sync your first 10 records, and schedule the recurring cron. Contact support if anything fails.
How Client Equipment Field Repairs Compares
| Criterion | ECOSIRE | Custom Build | Competitor | Odoo Native |
|---|---|---|---|---|
| Fit to your process | Built around your equipment model and field workflow after a scoping call | Fully bespoke but you define and manage every detail | Generic assumptions; you bend your process to fit it | |
| Per-asset field repair history | Every repair writes back to the serialized unit | Possible if specified and built correctly | Partial; often not tied to client equipment | |
| Parts + inventory | Posts real `stock.move` from van/warehouse locations | Depends on developer's inventory knowledge | Varies; often manual or disconnected | |
| Chargeable vs warranty | Automatic split with SO/invoice generation | Buildable but adds effort and risk | Rarely handled well out of the box | |
| Cost & timeline | From $299 indicative; fixed quote; 2–4 weeks | Open-ended day rates and timeline | Low sticker price, hidden fit/config cost | |
| Version / edition fit | Built and tested for your 17/18/19, Community or Enterprise | Whatever the developer targets | Version support varies; may lag releases | |
| Source & handover | Full git repo, docs, and training handed over | You own it, but must document it yourself | Often obfuscated or license-locked | |
| Support & maintenance | Post-go-live window plus paid upgrade path | Whoever built it, if still available | Vendor support tiers, quality varies |
Frequently Asked Questions about Client Equipment Field Repairs
Is this an app I can download and install right now?
No. This is a build-to-order module — a productized service. We build, install, and support it for your specific Odoo instance and edition. There is no instant download; the page describes what we deliver after you request a quotation and we confirm scope.
How long does delivery take?
Typical delivery is 2–4 weeks from confirmed scope. The exact timeline depends on the depth of integration (inventory, invoicing, mobile/portal) and is fixed in your quote after the scoping call. Simple single-company builds land at the shorter end of that range.
How does pricing and scoping work?
Pricing starts from $299 as an indicative figure for a single-company base scope. Drivers such as multi-company routing, deeper warehouse/inventory integration, a mobile or portal app over the API, or localizing the service report increase the quoted scope. You get a fixed written quote after a short scoping call — never a surprise invoice.
Which Odoo versions and editions do you support?
We build and version-test against Odoo 17.0, 18.0, and 19.0, on both Community and Enterprise. During scoping we confirm your edition because some primitives (for example Field Service / FSM features) differ between Community and Enterprise, and we design the module to fit what your edition actually provides.
Will it work with our existing equipment and inventory data?
Yes — that is the point. The module extends your current client equipment records rather than replacing them, and parts consumption posts against your real `stock.move` inventory. We review your existing models during scoping so the extension links cleanly to what you already run.
What about support and updates after go-live?
Every build includes a post-go-live support window for defect fixes, confirmed in your quote. Because you receive the full source in a git repository, your own developers can maintain it. We also offer paid version-upgrade work when you move to a newer Odoo release, since a build-to-order module is pinned to the version we deliver.
How do you make sure the build doesn't break our production database?
We build and test on a staging copy of your database, run UAT with your team, and deploy to production only after sign-off, with a documented rollback plan. Nothing is pushed to live untested.
Related Modules
Request a quote
Client Equipment Field Repairs
A build-to-order Odoo extension that turns your client equipment records into managed field repair jobs — on-site visits, technician dispatch, parts consumption, and per-asset repair history. ECOSIRE scopes, builds, installs, and supports it on your Odoo 17, 18, or 19.
- New `field.repair.order` model linked by `Many2one` to the client equipment record and its `res.partner`, so every job is tied to one serialized unit
- Full workflow `state` machine (`draft` → `scheduled` → `dispatched` → `on_site` → `done` → `invoiced`) with server-side guards on transitions
- On-site labour lines and parts lines captured per job, with `@api.depends` computed totals for hours, parts cost, and chargeable-vs-warranty split
- Parts consumption posts real `stock.move` records against van or warehouse locations so field inventory stays accurate