Case Applications Intake & Capture for Microsoft Power Platform

Key Features

Capture validated inbound records through a governed case applications workflow with explicit intake, decision, write and closure states.

Object and event mapping from apps.capture.requested across Dataverse table, model-driven app and business rule to apps.capture.recorded, documented against the approved business rules.

Idempotent processing keyed by power-platform-apps-capture:source-id:revision, retaining the source revision and resulting target identifier.

Intake & Capture exception handling that separates authentication, validation, mapping, throttling and downstream rule failures.

A case applications reconciliation view with guarded replay, operator notes and correlated audit evidence.

Secret-safe diagnostics carrying correlation ID, decision, error code and processing state.

Power Apps presents the intake & capture journey through a model-driven page or canvas screen bound to governed Dataverse tables.

Power Automate uses typed triggers, conditions, scopes and run-after branches to coordinate the case applications process.

Dataverse alternate keys and row-version checks protect Dataverse table, model-driven app and business rule from duplicate or stale writes.

Standard or custom connectors use connection references, typed actions and explicit error contracts for external calls.

Managed solutions package tables, apps, flows, environment variables and connection references for controlled promotion.

DLP policies, environment strategy and ALM pipelines govern which connectors may exchange case applications data.

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Microsoft Power Platform.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

A build-to-order Microsoft Power Platform solution for teams that need to capture validated inbound records in case applications, with idempotent processing, visible exceptions, and reconciliation.

The buyer job

Operations intake leads need to capture validated inbound records without losing ownership when records cross system boundaries. This concept starts with the business decision and evidence required at each stage, then maps that intent to supported Microsoft Power Platform surfaces.

Workflow and object design

Receive a case applications signal, validate its source and required fields, resolve Dataverse table, model-driven app and business rule, apply the intake & capture decision rules, write the approved state, then record a correlated audit result. The source event is apps.capture.requested; the resulting audit event is apps.capture.recorded. The mapped business surface is Dataverse table, model-driven app and business rule.

Technical approach

The scoped design may use Power Apps, Power Automate, Dataverse, standard or custom connectors, managed solutions, DLP policies, environment variables, ALM pipelines. Authentication is based on Microsoft Entra application or connection references using least-privilege identities. The implementation accounts for Power Platform request limits, connector throttles, flow concurrency and Dataverse service protection limits.

Failure and reconciliation design

Every request uses the idempotency key power-platform-apps-capture:source-id:revision. Retryable transport and throttle responses enter bounded backoff; validation and mapping failures enter a visible exception queue. A reconciliation pass compares source revision, target identifier and recorded state, then permits controlled replay without duplicating the business action.

Build-to-order boundary

This page describes a solution concept, not a prebuilt or immediately available product. Exact fields, actions, interfaces, data retention and acceptance checks are confirmed before a build is authorized.

What you get

Microsoft Power Platform solution package or source bundle for the scoped extension

Object, event and field mapping workbook for Dataverse table, model-driven app and business rule

Authentication, scope and connection configuration guide

Exception taxonomy, retry policy and reconciliation runbook

Automated checks for happy path, duplicates, invalid input, throttling and replay

Administrator guide covering configuration, audit evidence and safe disablement

Build-to-order acceptance checklist tied to the approved scope

Who this is for

Operations intake lead

Owns the capture validated inbound records process and needs its decisions, exceptions and audit state represented consistently in Microsoft Power Platform.

Microsoft Power Platform administrator

Controls authentication, permissions, configuration and safe promotion while keeping the extension supportable.

Integration support analyst

Investigates correlated failures, runs reconciliation, and replays only the records that are safe to process again.

How Case Applications Intake & Capture for Microsoft Power Platform Compares

Criterion	ECOSIRE	Manual Alternative
Case Applications scope	Build-to-order mapping for Dataverse table, model-driven app and business rule	A generic procedure that does not encode the case applications object model
Intake & Capture decision	Versioned rules and evidence for “capture validated inbound records”	Operator interpretation recorded outside the transaction
Case Applications event	Correlated apps.capture.requested to apps.capture.recorded processing	Periodic manual review without a durable event key
Intake & Capture duplicate control	Persistent key power-platform-apps-capture:source-id:revision	Ad hoc checks against recently processed records
Case Applications failure handling	Typed exception queue governed by Power Platform request limits, connector throttles, flow concurrency and Dataverse service protection limits	Unstructured notification followed by a manual restart
Intake & Capture reconciliation	Source revision, target identifier and recorded-state comparison	Spot checks across the Dataverse table, model-driven app and business rule involved
Power Platform change control	Versioned case applications configuration and documented promotion	Direct configuration edits without a repeatable release record

Frequently Asked Questions about Case Applications Intake & Capture

Is Case Applications Intake & Capture for Microsoft Power Platform a prebuilt product?

No. It is a build-to-order concept. ECOSIRE confirms the workflow, objects, permissions and acceptance criteria before implementation.

How are duplicate events prevented?

The design persists a source identifier and revision under a deterministic idempotency key, then checks the audit record before any repeat write.

What happens when a request is throttled?

Throttle responses are separated from permanent failures and retried with bounded backoff designed around the platform limits in your environment.

How are failed records reconciled?

A reconciliation view compares the source revision, target identifier and recorded state. Operators can correct mappings and use guarded replay.

Which permissions are required?

Only the OAuth scopes, permission sets, roles or connections required for the confirmed objects and actions are included in the design.

Can the operator interface match our process?

Yes. The scoped operator experience can use a model-driven page, canvas app screen, or approval experience selected during design when the approved user journey requires it.

Case Applications Intake & Capture