Signifyd Fraud & Chargeback Protection for Magento 2

Key Features

Real-time ML order scoring via Signifyd's Decision API, called from a sales_order_place_after observer with a retryable, timeout-bounded HTTP client

Automated ship/hold decisioning: APPROVED orders release to fulfillment, DECLINED/PENDING orders hold and route to review via an order-status plugin/interceptor

Chargeback financial guarantee capture — every guaranteed order's case ID and decision persisted to an order attribute for claim reconciliation

AVS / CVV / BIN payment-signal extraction from the Magento\Payment method and forwarded into the Signifyd risk payload

Admin case management dashboard (UI Component grid) showing score, decision, guarantee status, and manual re-review actions

HMAC-verified webhook controller for asynchronous Signifyd case updates, CSRF-exempt and signature-validated

Cron-based reconciliation job that polls PENDING cases and updates order state when decisions finalize

Dedicated admin ACL resource (Ecosire_SignifydProtection::manage) so only authorized roles see fraud data and override decisions

Service contracts (API interfaces) exposing decision lookup so your own modules, REST, or GraphQL resolvers can consume fraud state

di.xml-wired configuration with per-store-view scope: sandbox/production API keys, decision thresholds, and auto-hold toggles

System log + audit trail of every decision, override, and webhook event for dispute evidence

Order-grid column and filter for Signifyd decision so ops can triage at a glance

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Chargebacks are eating your margin. Every fraudulent order you ship is a double loss: the goods leave your warehouse and the acquirer claws back the funds weeks later. Manual review queues don't scale past a few hundred orders a day, and Magento's native order management has no fraud-scoring engine at all — it only sees raw AVS/CVV result codes from the payment gateway.

This is a build-to-order Magento 2 / Adobe Commerce extension that integrates Signifyd — the named ML fraud-decisioning platform — directly into your order lifecycle. ECOSIRE designs, builds, installs, and supports it on your Magento install. It is not an instant Adobe Commerce Marketplace download; we deliver a versioned module under app/code/Ecosire/SignifydProtection (or via Composer to your private repo), configured to your gateways, ACL, and fulfillment rules.

How it works technically. An observer on sales_order_place_after (plus a checkout plugin/interceptor) serializes the order — line items, billing/shipping, device fingerprint, and the AVS/CVV/BIN signals surfaced by your Magento\Payment method — into Signifyd's Decision API over an authenticated, retryable HTTP client. The returned guarantee decision and risk score are persisted via a service contract and an order attribute. A webhook controller (CSRF-exempt, HMAC-verified) receives asynchronous case updates; a cron job reconciles pending cases. Ship/hold automation runs through an order-status plugin: APPROVED decisions release to fulfillment, DECLINED/PENDING route to a case management dashboard in the admin, gated by a dedicated admin ACL resource.

You keep full source. Works on Adobe Commerce and Magento Open Source, is upgrade-safe across minor releases, and ships with PHPUnit coverage and a runbook. The Signifyd chargeback financial guarantee is fulfilled by Signifyd under your own Signifyd contract — ECOSIRE builds the integration that earns it.

What you get

Versioned Magento 2 module under app/code/Ecosire/SignifydProtection (or Composer package to your private repository), full source included

di.xml, events.xml, webapi/acl/crontab XML, and Stores > Configuration system.xml section wired to your environment

Installation and configuration on your Magento / Adobe Commerce instance (staging first, then production) with sandbox-to-live cutover

Admin case management dashboard plus order-grid decision column, behind a dedicated ACL resource

HMAC-verified webhook endpoint and cron reconciliation job configured and verified end to end

PHPUnit test suite, a deployment runbook, and an admin operations guide

Post-launch support window with bug fixes and Magento minor-version compatibility checks

Who this is for

High-volume merchant drowning in chargebacks

Ships hundreds to thousands of orders a day and is past the point where a manual review team can keep up. Needs automated ML decisioning and the Signifyd guarantee so fraud losses stop hitting the P&L.

Head of e-commerce / fraud & risk lead

Owns the chargeback ratio and acquirer relationship. Wants every decision logged, auditable, and reconcilable against Signifyd cases so disputes have evidence and the guarantee actually pays out.

Magento engineering lead or systems integrator

Responsible for a clean, upgrade-safe codebase. Wants service contracts, proper DI, ACL, and tests — not a copy-pasted snippet in a theme — and full source they can audit and extend via REST/GraphQL.

How Signifyd Fraud & Chargeback Protection for Magento 2 Compares

Criterion	ECOSIRE	Custom Build	Competitor
Real-time ML order scoring (Signifyd Decision API)	Included	Partial support	Included
Automated ship/hold decisioning wired to Magento order state	Included	Partial support	Partial support
Chargeback financial guarantee capture & reconciliation	Included	Partial support	Included
AVS / CVV / BIN payment-signal extraction	Included	Partial support	Partial support
Built, installed & supported on YOUR store with full source	Included	Included	Not included
Service contracts for REST/GraphQL & custom-module reuse	Included	Partial support	Partial support
Instant self-service download / one-click install	Not included	Not included	Included
Tailored to your gateways, ACL & fulfillment rules	Included	Included	Partial support

Frequently Asked Questions about Signifyd Fraud & Chargeback Protection for Magento 2

How long until it's live on my store, and what's the delivery model?

This is build-to-order, not an instant Marketplace download. After a short scoping call to confirm your Magento version (Open Source or Adobe Commerce), payment gateways, and fulfillment rules, typical delivery is about 1 to 2 weeks: build, then install on your staging environment for sandbox testing, then a supervised production cutover. You receive the full module source and a runbook.

What ongoing support and updates do I get after launch?

The price includes a post-launch support window covering bug fixes and Magento minor-version compatibility checks. Because you own the source, your team can extend it freely. We offer optional ongoing support and maintenance retainers for Signifyd API changes, major Magento upgrades, and new fulfillment rules.

Do I need my own Signifyd account, and who pays the chargeback guarantee?

Yes — you contract with Signifyd directly for the platform and the financial guarantee, including your API credentials and guarantee terms. ECOSIRE builds the integration that sends orders for scoring and captures the guarantee decision. The chargeback reimbursement is paid by Signifyd under your Signifyd contract; we make sure your Magento data earns and records it correctly.

Does this work on both Adobe Commerce and Magento Open Source?

Yes. The module targets the supported Magento 2 framework APIs — observers, plugins/interceptors, service contracts, di.xml, ACL, and cron — so it runs on both Adobe Commerce and Magento Open Source. We confirm your exact version during scoping and test against it before the production cutover.

How does it capture fraud signals and integrate with my payment gateway?

An observer on sales_order_place_after serializes the order and reads the AVS, CVV, and BIN result codes exposed by your Magento\Payment method, then forwards them in the Signifyd risk payload. It is gateway-agnostic — it consumes whatever payment-result data your gateway returns through the standard Magento payment interfaces — so it works alongside Braintree, Authorize.Net, Stripe, and similar integrations.

Will it slow down checkout or block orders if Signifyd is unreachable?

No. Scoring runs after order placement via the observer and an async webhook, not as a blocking checkout step, so the customer's checkout is never held up. The HTTP client is timeout-bounded with retries, and a configurable fail-open or fail-hold policy decides what happens if Signifyd is temporarily unreachable — with every event logged for audit.