AfterShip Order Tracking for Magento 2

Key Features

Custom Magento 2 module under app/code/Ecosire/AfterShipTracking — installed via composer/setup:upgrade, no core hacks

Branded tracking page on your own domain (logo, fonts, colors) rendered from a theme-aware .phtml template, not an off-site AfterShip redirect

Observer on sales_order_shipment_save_after auto-pushes new shipments (tracking number + carrier) to the AfterShip API

900+ carrier auto-detection — AfterShip identifies the courier from the tracking number, minimizing manual selection

Cron-based reconciliation every few hours keeps checkpoints fresh for admin-, import- and API-created shipments

Automated email notifications via Magento's transport on every status change, using your store's email templates and design

SMS alerts on key transitions (out for delivery, delivered, delivery exception) through your configured SMS gateway

Delivery exception detection that fires proactive customer alerts and flags at-risk orders for your support team

Live tracking status embedded in the customer account 'My Orders' area via a frontend block

REST and GraphQL endpoints exposing shipment status for headless / PWA Studio / mobile storefronts

Admin ACL resource gating configuration and a tracking grid; full Stores > Configuration panel for API keys and notification toggles

Works on Magento Open Source and Adobe Commerce, single-store or multi-store/multi-website via store-scoped config

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

AfterShip Order Tracking for Magento 2 turns the dead zone between "order shipped" and "order delivered" into a branded, on-domain experience that cuts WISMO ("where is my order") tickets and brings shoppers back to your store. ECOSIRE builds this as a proper Magento 2 module under app/code/Ecosire/AfterShipTracking — no page-builder hacks, no third-party redirect to aftership.com.

The module observes the native sales_order_shipment_save_after event to push each new shipment (tracking number + carrier slug) into the AfterShip API, and a Magento cron job reconciles checkpoints every few hours so statuses stay current even for shipments created in the admin or via API. AfterShip's engine auto-detects the carrier from the tracking number across 900+ carriers, so your team rarely picks a courier manually. A custom controller renders a branded tracking page at a route like /tracking — your logo, fonts and colors via a theme-aware .phtml template — and an account-area block surfaces live status inside My Orders.

Notifications are wired through Magento's email transport and your SMS provider: customers get email and SMS alerts on key transitions (info received, in transit, out for delivery, delivered, delivery exception), so a stuck or returned parcel triggers a proactive message instead of an angry ticket. Everything respects Magento service contracts, admin ACL (a dedicated resource gates config and the tracking grid), and exposes status via REST/GraphQL for headless or PWA Studio storefronts.

This is build-to-order: ECOSIRE configures it against your AfterShip account, your SMS gateway and your theme, installs it on Magento Open Source or Adobe Commerce, and supports it after launch. It is not an instant Adobe Commerce Marketplace download — it is delivered, tested and handed over on your environment.

What you get

Production-ready Magento 2 module (Ecosire_AfterShipTracking) installed on your dev/staging and production environments

Branded tracking page integrated with your active theme — logo, color palette and typography matched to your storefront

AfterShip API integration configured against your own AfterShip account and carrier set

Email and SMS notification templates wired to your store's transport and SMS provider, in your brand voice

Configured cron job and admin configuration panel with ACL-protected access for your team

Smoke-tested end-to-end flow (create shipment → push → tracking page → email/SMS) on a real test order

Handover documentation covering configuration, notification rules and how to add SMS credentials or carriers

Post-launch support window for installation issues, Magento patch compatibility and configuration adjustments

Who this is for

Direct-to-consumer merchant

A growing D2C brand on Magento Open Source that ships dozens to hundreds of parcels a day and wants a polished, on-brand post-purchase experience instead of dumping customers onto generic carrier sites.

Support-team lead drowning in WISMO

A customer-service manager whose agents spend hours answering 'where is my order' — they want proactive email/SMS alerts and a self-serve tracking page to deflect those tickets, especially around delivery exceptions.

Adobe Commerce / headless storefront owner

An enterprise or PWA Studio team that needs shipment status exposed via GraphQL/REST and integrated cleanly with service contracts and admin ACL — not a brittle copy-paste extension.

How AfterShip Order Tracking for Magento 2 Compares

Criterion	ECOSIRE	Custom Build	Competitor
Branded tracking page on your own domain	Included	Partial support	Included
900+ carrier auto-detection (AfterShip network)	Included	Not included	Included
Automated email AND SMS status notifications	Included	Partial support	Partial support
Delivery exception alerts	Included	Not included	Partial support
Installed, tested and supported on your environment by the vendor	Included	Partial support	Not included
Built to your exact theme, SMS gateway and multi-store needs	Included	Included	Not included
REST / GraphQL status for headless / PWA Studio	Included	Partial support	Partial support
Instant self-service download / day-zero availability	Not included	Not included	Included

Frequently Asked Questions about AfterShip Order Tracking for Magento 2

How long until it's live on my store?

Typical delivery is 5 to 10 business days from the point we have access to your staging environment and your AfterShip API credentials. Simpler single-store installs land at the shorter end; bespoke branding, custom notification logic, multi-website setups or SMS-gateway integration extend it. We confirm a firm timeline in writing before starting and install on staging first, then production after you sign off.

Is this an instant download from the Adobe Commerce Marketplace?

No. This is a build-to-order engagement. ECOSIRE builds the module, configures it against your AfterShip account and theme, installs it on your Magento 2 / Adobe Commerce environment, and tests it end-to-end. You are buying a finished, installed integration on your store — not a self-service Marketplace package you have to deploy yourself.

What support and updates are included after launch?

Every build includes a post-launch support window covering installation issues, configuration adjustments and compatibility with Magento security patches and minor version upgrades. We fix defects in what we delivered during that window at no extra cost. Beyond it, ongoing maintenance, new carriers, additional notification flows or feature extensions are available as a support retainer or scoped change request.

Do I need my own AfterShip and SMS accounts?

Yes for AfterShip — the integration uses your own AfterShip account and API key, so tracking data and any AfterShip plan limits stay under your control. For SMS, you provide credentials for a supported gateway (the module is built to send through your provider); email notifications use your existing Magento mail transport and need no extra account.

Will it work with my custom theme, multi-store setup, or headless front end?

Yes. The tracking page is rendered from a theme-aware template so it inherits your active theme's layout, and configuration is store-view scoped for multi-website/multi-store stores. For headless or PWA Studio storefronts, shipment status is exposed via REST and GraphQL so your front end can render tracking natively. We confirm your exact theme and architecture during scoping.