Abandoned Cart Recovery & Automation

Key Features

Custom Magento 2 module under app/code/Ecosire/AbandonedCartRecovery with full di.xml, events.xml, and crontab.xml wiring

Cron-driven abandonment detection scanning active quote records with a configurable idle threshold

Observers on sales_quote_save_after and checkout_cart_add_product_complete_after to capture cart state for logged-in and guest customers

Multi-step recovery sequences with configurable delays (e.g. 1h / 24h / 72h) per customer segment

Dynamic product blocks rendering live line items, images, and prices from the abandoned quote

Dynamic coupon generation via Magento's native SalesRule API with per-cart, single-use codes and expiry

SMS channel via a swappable service contract (Twilio, Vonage, or merchant gateway) alongside email

Recovery analytics dashboard: sent, opened, clicked, recovered orders, and attributed revenue

Admin configuration UI with granular ACL resources controlling who can edit sequences and coupons

CRM / marketing-platform sync (Klaviyo, Mailchimp, HubSpot, or custom REST/GraphQL) for contacts and recovery events

Suppression and consent handling for guest emails, unsubscribes, and GDPR/PECR compliance

REST and GraphQL endpoints to expose abandoned-cart and recovery data to headless or external systems

Multi-store / multi-website scope support so timing, templates, and coupons differ per store view

Compatible with both Magento Open Source and Adobe Commerce, built and tested against your exact version

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Abandoned Cart Recovery & Automation is a build-to-order Magento 2 / Adobe Commerce extension that turns abandoned quote records into recovered revenue. This is not an instant Marketplace download — ECOSIRE builds the module against your store's version (Magento Open Source or Adobe Commerce), installs it on your environment, and supports it after delivery.

The extension ships as a proper module under app/code/Ecosire/AbandonedCartRecovery, wired through di.xml, events.xml, and crontab.xml. A cron job scans quote rows where is_active = 1 and no order was placed, flagging carts as abandoned after a configurable idle window. An observer on sales_quote_save_after and checkout_cart_add_product_complete_after keeps cart state and customer email current, including for guest checkouts where consent is captured.

Recovery runs as multi-step sequences — e.g. a reminder at 1 hour, a nudge at 24 hours, and a final offer at 72 hours — each rendered from Magento's email template system with dynamic product blocks (line items, images, prices pulled live from the quote) and optional dynamic coupon generation via the native SalesRule API. SMS steps dispatch through a configured gateway (Twilio, Vonage, or your provider) behind a service contract so the channel is swappable.

Everything is admin-managed: a dedicated menu with ACL-controlled access lets staff configure sequences, timing, coupon rules, and suppression lists. A recovery analytics dashboard tracks sent, opened, clicked, recovered orders, and attributed revenue. Recovered events and contacts sync to your CRM / marketing platform (Klaviyo, Mailchimp, HubSpot, or a custom REST/GraphQL endpoint) so attribution stays consistent across tools. Built honestly to your spec, GDPR-aware, and handed over with documentation.

What you get

Fully built Magento 2 module installed on your staging and production environment by ECOSIRE

Email and SMS recovery templates wired into Magento's template system and styled to your brand

Configured multi-step sequence(s) with timing, coupon rules, and suppression lists matching your requirements

CRM / marketing-platform integration configured against your account and credentials

Cron and indexer setup verified on your hosting, plus a deployment runbook (setup:upgrade, di:compile, static deploy)

Admin ACL roles configured and technical documentation covering configuration, events, and extension points

Post-delivery support window for bug fixes, plus optional ongoing maintenance and version-compatibility updates

Who this is for

Conversion-focused store owner

Runs a Magento Open Source or Adobe Commerce store losing sales at checkout and wants automated, hands-off email/SMS recovery sequences that actually attribute recovered revenue.

Ecommerce / lifecycle marketing manager

Owns retention and lifecycle campaigns, needs configurable multi-step flows, dynamic coupons, and clean sync into Klaviyo or HubSpot without engineering for every change.

Magento developer or agency lead

Wants a properly architected module (DI, observers, service contracts, ACL) installed cleanly on a client store rather than a black-box Marketplace extension they can't extend or audit.

How Abandoned Cart Recovery & Automation Compares

Criterion	ECOSIRE	Custom Build	Competitor
Custom-built to your exact store version and requirements	Included	Included	Not included
Built, installed, and supported on your environment by the vendor	Included	Partial support	Not included
Automatic cron-based abandoned cart detection	Included	Included	Included
Multi-step email AND SMS recovery sequences out of the box	Included	Partial support	Partial support
Dynamic single-use coupons via native SalesRule API	Included	Partial support	Partial support
Recovery analytics with revenue attribution	Included	Partial support	Included
CRM / marketing-platform sync (Klaviyo, HubSpot, custom)	Included	Partial support	Partial support
Source code ownership and freedom to extend/audit	Included	Included	Not included
Fast, no-build instant download and self-install	Not included	Not included	Included
Predictable one-time cost without recurring license fees	Included	Not included	Partial support

Frequently Asked Questions about Abandoned Cart Recovery & Automation

How is this delivered, and how long does it take?

This is a build-to-order extension, not an instant download. After purchase we confirm your Magento version (Open Source or Adobe Commerce), hosting, and exact sequence/channel requirements, then build and install the module on your environment. Typical delivery is about 2 to 4 weeks depending on scope, CRM integrations, and how many sequences and SMS providers are involved. You get a clear timeline in writing before work starts.

What ongoing support and updates do I get after delivery?

Every build includes a post-delivery support window for bug fixes on the delivered scope. Beyond that, we offer optional ongoing maintenance covering Magento and Adobe Commerce version-compatibility updates, security patches, template tweaks, and new sequence or channel additions. Because we built the module and hold the source, updates are straightforward and we never lock you out of your own code.

Does it work on both Magento Open Source and Adobe Commerce?

Yes. The module is built and tested against your specific platform and version. It uses standard Magento 2 building blocks (modules under app/code, dependency injection, observers, service contracts, the SalesRule API, cron, and admin ACL) that exist in both editions. Adobe Commerce-only features such as B2B company accounts or native customer segments can be integrated when you're on that edition.

How are abandoned carts detected without slowing down the store?

A cron job periodically scans active quote records that have no associated order and have been idle past a configurable threshold, rather than running heavy logic on every page load. Lightweight observers on cart and quote save events only update state, so the storefront stays fast. Detection windows, batch sizes, and cron frequency are all tunable for your traffic volume.

Can it send SMS and sync with my existing marketing platform?

Yes. SMS is handled through a swappable service contract so we can wire in Twilio, Vonage, or your existing gateway. Recovery events and contacts sync to your CRM or marketing platform — Klaviyo, Mailchimp, HubSpot, or a custom REST/GraphQL endpoint — so attribution and unsubscribe state stay consistent across your tools. We configure the integration against your accounts during the build.

Will dynamic coupons created for recovery be safe from abuse?

Coupons are generated through Magento's native SalesRule API as single-use, per-cart codes with configurable expiry and usage limits, so a recovery code can't be shared or reused indefinitely. You control discount value, conditions, and which customer segments or sequence steps receive an offer, and suppression rules prevent stacking offers on the same shopper.