Mautic Marketing Automation Connector for ERPNext

ECOSIRE builds a dedicated Frappe app that makes ERPNext and Mautic a single connected system. The app ships as a proper module with its own DocTypes — a Mautic Settings single DocType holding the base URL, OAuth2/Basic API credentials (stored via Frappe's password fieldtype), and field-mapping child tables, plus a Mautic Sync Log DocType for per-record auditing. Outbound sync is driven from hooks.py doc_events: after_insert and on_update handlers on Lead, Contact and Customer push changes to Mautic's /api/contacts endpoint through a whitelisted server-side wrapper, with the field map translating ERPNext fields to Mautic aliases. Because writes happen on document events, a marketer never has to remember to export anything — creating a lead in ERPNext is enough to enroll it.

Inbound flow closes the loop. A whitelisted method (@frappe.whitelist()) exposed over the Frappe REST API receives Mautic webhooks for mautic.lead_post_save_update, mautic.email_on_open and mautic.form_on_submit events, so opens, clicks, campaign steps and form submissions are written back onto the matching ERPNext Contact/Lead as activities or custom-field values your sales team can filter and report on. Segment and tag mapping is bidirectional: ERPNext-side criteria (customer group, territory, lead source) map to Mautic segments and tags, and a scheduler event (scheduler_events hourly/daily) reconciles membership so the two systems never drift. Campaign triggers fire from ERPNext business events — a Quotation submitted, a Sales Order lost, an Opportunity stage change — pushing the contact into the right Mautic campaign automatically. Role profiles and permission rules keep the Mautic Settings and sync logs restricted to a Marketing Manager role, and a client script surfaces a "Sync to Mautic" button and last-sync status directly on the Lead/Contact form.

Everything is delivered build-to-order. Nothing here is a pre-packaged Frappe Cloud marketplace download — we scope your exact CRM fields, segment logic, campaign triggers and Mautic instance (self-hosted or cloud) on a short call, then build against Frappe/ERPNext v15 or v16 to match your site. Typical delivery is 2 to 4 weeks from confirmed scope, depending on how many DocTypes and event triggers you need mapped. You receive the installable source, install and configuration on your environment, documentation, a training session, and a post-go-live support window — described in full below.