Illustrative previewOfficial WhatsApp Business Cloud API and SMS inside ERPNext - two-way,
template-approved, fully logged.
Key Features
Official Meta WhatsApp Business Cloud API - not an unofficial bridge
Inbound messages logged; enquiries create leads automatically with duplicate prevention
Send property details, photographs, brochures, videos and website links
Transactional sends: viewing confirmations and reminders, offer updates, reservation confirmations, payment reminders, receipts and contract reminders
Approved WhatsApp message templates with variable mapping
Every conversation recorded against the lead, client, property and transaction
Automatic assignment on inbound plus notification to the assigned user
Opt-in, opt-out and consent management
Delivery and read status where the API provides it
Campaign sends with reporting
SMS channel via Africa's Talking on the same triggers
Secrets redacted in logs; queued sends never block a document submit
Installation overview
- 1
Download from ECOSIRE
Buy the license on ecosire.com and download the WhatsApp & SMS Business Messaging for ERPNext app ZIP from your account dashboard.
- 2
Add the app to your bench
Extract the ZIP into your bench's apps folder, or run `bench get-app` with the path to the extracted app.
- 3
Install on your site
Run `bench --site SITE_NAME install-app APP_NAME` followed by `bench migrate` to install WhatsApp & SMS Business Messaging for ERPNext and apply its schema.
- 4
Activate your license
Open the ECOSIRE License settings on your site and activate your license key. Requires the free ecosire_connect and ecosire_license_client apps.
Technical Specifications
- ERPNext Compatibility
- ERPNext 16
- License
- GPL-3.0
- Python Requirement
- Python 3.10+
- Database
- MariaDB 10.6+
About this Product
WhatsApp & SMS Business Messaging connects ERPNext to the official Meta WhatsApp Business Cloud API - not an unofficial bridge. Inbound messages are logged and can create leads automatically with duplicate prevention; outbound covers everything from property details and brochures to viewing reminders, payment reminders and receipt confirmations. Every conversation is recorded against the lead, client and transaction, with consent management and delivery status throughout. SMS runs the same triggers through Africa's Talking.
Third-party recurring costs: WhatsApp BSP / Cloud API number and per-message charges, plus SMS credits - passed through at cost.
Compatible with ERPNext 16
Frequently Asked Questions about WhatsApp & SMS Business Messaging for ERPNext
What ERPNext versions does WhatsApp & SMS Business Messaging for ERPNext support?
WhatsApp & SMS Business Messaging for ERPNext is available for ERPNext v15 and v16 sites running on Frappe bench (self-hosted or Frappe Cloud). The compatibility badge on this page shows the exact versions currently shipped.
Is there a free trial?
Yes. A 14-day free trial is available on request — contact [email protected] and we will send a time-limited license key you can install on a staging site.
What is included in the license?
A perpetual license for one ERPNext site, the full source code, 12 months of email support, and 12 months of free updates for the ERPNext version you purchased.
How long does installation take?
Most ECOSIRE apps install in under 30 minutes on a clean ERPNext site via bench. Integrations with marketplace APIs (Amazon, Shopify, eBay) typically require a 1-hour setup call to configure credentials and webhooks.
What happens after the first 12 months?
Your license remains active forever on the ERPNext version you purchased. Optional renewal of support + updates is 50% of the original price per year — or buy a new license when you upgrade to a newer ERPNext version.
Do you offer implementation help?
Yes. Our team can install, configure, migrate data, train your staff, and run the first two weeks of go-live support. See our implementation services for packages and pricing.
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Talk to an ECOSIRE expert about WhatsApp & SMS Business Messaging for ERPNext
Get a custom quote, a live demo, or help evaluating fit.
