Reward Points & Loyalty Program

Key Features

Earns points on purchase, product review, account signup, birthday, and referral via observers on native Magento events (sales_order_save_after, review_save_after, customer_register_success)

Tiered membership levels (e.g. Silver/Gold/Platinum) with per-tier earn multipliers, recalculated from rolling spend or lifetime points

Fully configurable earn and spend rules under a dedicated admin section in system.xml — earn rate, conversion rate, minimum/maximum spend caps, and rounding

Points redemption at checkout implemented as a quote-level discount through a custom TotalsCollector plugin, flowing correctly into order totals, invoices, and credit memos

Customer points dashboard in the account area showing current balance, full earn/redeem history, expiry dates, and current tier

Persistent points ledger in custom database tables so every balance change is traceable and reversible on refunds

Configurable point expiry with a scheduled cron job that expires aged points and re-evaluates membership tiers

ACL-gated admin controls (acl.xml) so only authorized roles can edit earning rates, caps, and tier thresholds

REST and GraphQL service contracts exposing customer balance, history, and redeemable points for headless / PWA storefronts

Multi-store-view and multi-website scope aware, with per-store earn rules and multi-currency-safe conversion

Refund-aware logic that reverses or adjusts earned points when an order is refunded via credit memo

Admin order and customer grids surface points awarded and current balance for support and CS teams

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Magento 2.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

Reward Points & Loyalty Program is a complete, build-to-order loyalty engine for Magento 2 (Open Source) and Adobe Commerce. ECOSIRE builds it as a proper module under app/code/Ecosire/RewardPoints, wires it into your store via di.xml, registers events through events.xml, and ships it to your specific install — we do not resell a generic Marketplace package.

The engine awards points for the moments that drive retention: purchase, product review, account signup, birthday, and referral. Earning runs through observers on native events (sales_order_save_after, customer_register_success, review_save_after) and a points ledger persisted in custom tables, so every balance change is auditable. Configurable earn/spend rules live in system.xml under your own admin section, with ACL-gated access via acl.xml so only authorized roles can change rates, caps, or expiry windows.

Tiered membership (e.g. Silver / Gold / Platinum) recalculates from rolling spend or lifetime points, unlocking higher earn multipliers per tier. Points redemption at checkout is implemented as a quote-level discount through a custom TotalsCollector plugin, so the spent value flows correctly into order totals, invoices, and credit memos. Customers see a points dashboard with full history in their account, and balances are exposed over REST and GraphQL service contracts for headless or PWA storefronts.

A cron job handles scheduled point expiry and tier re-evaluation. Everything respects Magento service-contract patterns, multi-store scope, and multi-currency. ECOSIRE installs it on your environment, runs setup:upgrade, validates in staging, and supports it after go-live. This is honest custom work on a fixed $199 one-time build — delivered, installed, and standing behind it.

What you get

A custom Magento 2 module (Ecosire_RewardPoints) under app/code, installed on your Open Source or Adobe Commerce environment

Declarative schema (db_schema.xml) for the points ledger, tier, and rule tables, applied via setup:upgrade

Admin configuration section (system.xml + acl.xml) for earn/spend rules, tiers, and expiry, scoped per website/store-view

Customer-facing points dashboard with balance and full transaction history in the account area

Checkout points-redemption flow wired through a quote TotalsCollector plugin and cart/checkout UI

REST + GraphQL endpoints (service contracts) for balance, history, and redemption on headless storefronts

Cron job configuration (crontab.xml) for scheduled point expiry and tier re-evaluation

Staging installation, configuration walkthrough, and post-launch support and bug-fix window from ECOSIRE

Who this is for

Retention-focused store owner

A retailer who wants to lift repeat-purchase rate and customer lifetime value with a structured points program instead of one-off coupons, and needs it built to match their own earn rules and brand.

Marketing / CRM manager

Owns customer engagement and wants configurable earning for reviews, referrals, and birthdays plus tiered VIP levels they can tune from the Magento admin without a developer for every change.

Magento developer or agency

An in-house dev or partner agency that prefers a clean, service-contract-based module under app/code — observers, plugins, GraphQL — over a black-box Marketplace extension, and wants ECOSIRE to build and hand it off.

How Reward Points & Loyalty Program Compares

Criterion	ECOSIRE	Custom Build	Competitor
Built specifically for your store's earn rules, tiers, and brand	Included	Included	Partial support
Points on purchase, review, signup, birthday, and referral out of the box	Included	Partial support	Partial support
Tiered membership levels with per-tier earn multipliers	Included	Partial support	Partial support
Points redemption at checkout via quote TotalsCollector (totals/invoice/credit-memo safe)	Included	Partial support	Included
REST + GraphQL service contracts for headless / PWA storefronts	Included	Partial support	Partial support
Installed, configured, and validated on your environment by the vendor	Included	Not included	Not included
Post-launch bug-fix window and direct support from the builder	Included	Partial support	Partial support
No per-store recurring license fee (one-time build)	Included	Included	Not included

Frequently Asked Questions about Reward Points & Loyalty Program

How long does delivery take, and is this an instant download?

This is build-to-order, not an instant Adobe Commerce Marketplace download. After we confirm your requirements (earn rules, tiers, redemption rules, Open Source vs Adobe Commerce, store-view scope), typical delivery is about 2 to 4 weeks depending on customization. We build the module, validate it on a staging copy of your store, then install it on production with you.

Do you install it, or do I get a zip to figure out myself?

ECOSIRE installs it on your environment. We deploy the module to app/code (or via Composer artifact), run bin/magento setup:upgrade, setup:di:compile, and cache flush, configure the admin rules with you, and verify the checkout redemption and cron jobs work before sign-off. You are not left with an unconfigured archive.

What ongoing support and updates are included?

Every build includes a post-launch support and bug-fix window where we resolve any defects in the delivered functionality at no extra cost. Beyond that, we offer optional maintenance for Magento minor/security upgrades, compatibility fixes for new Adobe Commerce versions, and feature additions — quoted separately so you only pay for what you need.

Will it work on both Magento Open Source and Adobe Commerce?

Yes. The module is built on standard Magento 2 framework concepts (modules under app/code, di.xml, observers, plugins, service contracts, GraphQL) that exist in both editions. We target your specific edition and version. If you use Adobe Commerce features like B2B company accounts or Page Builder, tell us up front so we scope tier and reward logic around them.

How does points redemption affect order totals, taxes, and refunds?

Redemption is applied as a quote-level discount through a custom TotalsCollector plugin, so the spent points reduce the order total cleanly and appear correctly on invoices and credit memos. Tax handling follows your store's tax configuration. On a refund via credit memo, our refund-aware logic reverses or adjusts the points originally earned so balances stay accurate.

Can the loyalty data be used by a headless / PWA storefront?

Yes. We expose customer balance, transaction history, and redeemable points through REST and GraphQL service contracts, so a PWA Studio, Hyva headless, or custom frontend can read balances and apply points at checkout. The same contracts keep the logic testable and decoupled from the storefront theme.