A build-to-order Shopify integration for Dynamics 365 Finance and Supply Chain Management covering orders, catalog, inventory, split fulfilment and payouts. Scoped and quoted before any development begins. Built to order by ECOSIRE for Dynamics 365 F&O (build-to-order) — indicative price from $1099.00 USD; request a quote for a scoped proposal.
A build-to-order Shopify integration for Dynamics 365 Finance and Supply Chain Management covering orders, catalog, inventory, split fulfilment and payouts. Scoped and quoted before any development begins.
Built to order
A Shopify storefront and a Dynamics 365 Finance and Supply Chain Management back office are two systems that both believe they own the truth. Shopify owns the customer experience, the checkout, the discount stack and increasingly the tax calculation. F&O owns the inventory sub-ledger, the warehouse, the cost of goods, the customer account and the general ledger. Without a real integration, the seam between them is a person exporting a CSV each morning, a stock figure that is always a few hours stale, and a monthly payout that has to be picked apart into revenue, refunds, shipping income and processing fees before anyone can close the period.
The symptoms are familiar. Oversells on a product that a wholesale order consumed overnight. Orders that shipped from two warehouses appearing in F&O as one line, so the customer gets one tracking number for two parcels. Refunds processed in Shopify that never became a credit note. Multi-currency stores where the reported revenue and the posted revenue disagree because nobody agreed which exchange rate applies.
Dynamics 365 F&O does not ship a Shopify channel. ECOSIRE builds one for you: scoped against how your business actually sells, quoted at a fixed price, developed as an X++ extension, and installed in your sandbox before it ever touches production. There is no instant download and no trial.
Orders are pulled from the Shopify Admin API, or pushed by webhook where you prefer near real time, and created as sales orders (SalesTable and SalesLine). Sales channel, order type, delivery mode, site and warehouse default from rules you define, so a subscription order, a wholesale order and a retail order do not have to behave the same way. Customers are created or matched in CustTable and DirPartyTable with addresses and contact roles, and guest checkouts can be booked against a house account rather than generating thousands of one-off customer records. Discounts, shipping income, gift wrapping and tips map to misc. charges or to dedicated items, whichever your finance team wants to see in reporting.
Released products publish to Shopify from EcoResProduct and InventTable, with product dimensions mapped to Shopify options so a size and colour matrix stays coherent in both systems. Prices come from trade agreements (PriceDiscTable), price groups and customer-specific pricing, with compare-at and markdown handling. Media, descriptions and metafields are pushed on the same schedule, and you decide which fields F&O owns and which the merchandising team may edit in Shopify without being overwritten.
On-hand publishes from InventSum by site, warehouse and inventory status, with reservation awareness and configurable buffers per channel. Where you run several Shopify locations, each maps to an F&O warehouse so the storefront can route fulfilment correctly rather than guessing.
One Shopify order can produce several WHS shipments and loads. Each posts its own packing slip (CustPackingSlipJour) and pushes its own fulfilment with the correct line quantities and tracking number back to Shopify, so the customer receives accurate notifications instead of one misleading email. Invoicing is configurable: invoice per shipment, or a single invoice per order once fulfilment completes.
Refunds create return orders (ReturnTable) with disposition codes and credit notes tied to the original line, including partial refunds, shipping-only refunds and restocking behaviour that matches what actually came back into the warehouse.
Order payments are staged into a customer payment journal (LedgerJournalTable) and payouts are reconciled to the bank, with processing fees, chargebacks and adjustments posted to the main accounts and financial dimension combinations you specify. Multi-currency stores map to legal entities, currencies and exchange-rate types explicitly, so posted revenue and reported revenue agree. Where the storefront calculates tax, the connector records that determination against the order rather than silently recalculating it, and where you are liable directly, orders map to your normal sales tax groups and item sales tax groups.
All of it is X++ extension code in your own model: extension classes, Chain of Command, event handlers, and table and form extensions. No overlayering, so platform updates remain routine.
Integration runs through custom data entities exposed over OData and available to the Data Management Framework, so every message can be staged, inspected, corrected and replayed without a developer. Polling and outbound publishing run as SysOperation batch jobs, with API rate-limit handling, retry and back-off, and a message log holding the raw payload, correlation id, error and retry action. Alerts and business events flag failures and growing exception queues. Security ships as duties and privileges rolled into roles. Where Dual-write or Power Platform is already part of your landscape, we will use it for the parts it genuinely suits instead of building a parallel pipeline.
Brands, manufacturers and distributors running Shopify or Shopify Plus in front of Dynamics 365 F&O, particularly those with multiple storefronts or markets, several legal entities, real warehouse operations on WHS, and a finance function that has to reconcile payouts. It also fits organisations moving from a smaller ERP onto F&O who need the storefront to keep trading through the transition.
It is not for a single small store with a handful of orders a day, where a spreadsheet import is honestly the cheaper answer.
1. Scoping call. We go through your stores and markets, legal entity structure, fulfilment model, pricing rules, tax setup and the reconciliation your finance team does by hand today, plus your F&O release, LCS environments and change process. 2. Fixed quote. A written scope covering every flow, mapping rule, exclusion and the price. If a requirement is bigger than it first appeared, you hear about it before we build, not after. 3. Build. Development against your version, in a model you own, in your branch structure if you prefer. 4. Install in test. The deployable package is deployed to your Tier 2 or higher sandbox from LCS, connected to a Shopify development store or a low-volume store, and run with your real order patterns until the numbers agree. 5. Production. Deployment through your normal LCS pipeline and change window, with a documented rollback and a controlled first-day watch. 6. Support. A defect-fix window after go-live, then an ongoing arrangement if you want one.
It is not a theme, a storefront build or a merchandising tool, and it does not replace your Shopify apps for subscriptions, reviews or marketing. It integrates with what you already run. If part of what you want turns out to belong on the Shopify side rather than in F&O, we will say so at scoping rather than quoting for work in the wrong place.
A short call to confirm the workflow, your platform version and where the integration boundaries sit.
You receive a written scope and a fixed price. Nothing is built until you approve it.
We develop against a copy of your configuration and test it there. Typically two to four weeks.
We install on your instance, hand over the source, and support it for twelve months.
They are judged on conversion and on not overselling, yet the storefront shows a stock figure that was true several hours ago. Reservation-aware on-hand published per warehouse, with tracking numbers pushed back for every parcel, removes the two complaints that generate most of their support tickets.
The payout arrives net of processing fees, refunds and chargebacks, and gets reconciled in a spreadsheet nobody else can follow. Payout decomposition posts each element to the accounts and dimensions they define, and multi-currency orders use an exchange-rate policy that is agreed once rather than argued about every close.
Orders that need stock from two sites currently get split by hand, and the customer receives one tracking number for two parcels. Multiple WHS shipments against a single order, each with its own packing slip and its own fulfilment pushed back, makes the customer notification match what actually left the building.
| Criterion | ECOSIRE | Custom Build | Competitor |
|---|---|---|---|
| Shopify orders posted as F&O sales orders with charge, discount and tax mapping | Included | Included | Included |
| Split fulfilment across multiple warehouses with per-parcel tracking pushed back to the storefront | Included |
From $1099.00
Starting point — quoted to your scope
| Partial support |
| Partial support |
| Payout reconciliation with processing fees and chargebacks posted to nominated accounts and dimensions | Included | Partial support | Partial support |
|---|
| Catalog, variant and trade-agreement price publishing driven from F&O with field-level ownership rules | Included | Included | Partial support |
|---|
| Multiple storefronts and markets mapped to separate legal entities, currencies and exchange-rate types | Included | Partial support | Partial support |
|---|
| Source code delivered into your own Azure DevOps repository | Included | Included | Not included |
|---|
| Fixed price agreed in writing before any development starts | Included | Not included | Partial support |
|---|
| No per-order usage fee | Included | Included | Not included |
|---|
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