AR Automation & Customer Payment Portal for Business Central

Key Features

Customer self-service payment portal authenticated against Business Central, reading live open invoices and statements over the OData v4 / REST API

Configurable automated dunning engine on the BC Job Queue that walks aging buckets and dispatches tiered reminder emails via your existing Email/SMTP setup

Online card and ACH payment through your chosen gateway (Stripe default; Adyen, Authorize.Net, or your acquirer supported), with settlements posting as Cash Receipt Journal lines

AI-assisted cash application that matches incoming receipts/remittance to open Cust. Ledger Entries by amount, reference, and customer heuristics for one-click approval

Promise-to-pay tracking with dunning-hold logic so promised invoices are skipped until the promise date lapses

Dispute capture from the portal that flags affected ledger entries and pauses reminders until resolved

Table and page extensions on Customer and Cust. Ledger Entry storing dunning stage, promise, and dispute state natively in BC

Event subscribers that post portal payments and approved applications back into BC with full audit trail

Optional Dataverse / Power Platform integration for Power BI collections dashboards and Power Automate escalation flows

Dedicated AL permission sets for collectors, portal users, and admins enforcing least-privilege access

Branded, themable portal hosted by ECOSIRE or embedded into your own website

Delivered as a per-tenant extension — installable on BC SaaS or on-prem without disrupting your base app or upgrade path

Built to order, done for you

No DIY setup — a working app, built, installed and supported by ECOSIRE.

You order

Start with a one-time build price. We scope it with you at kickoff.

We build & install

ECOSIRE builds, configures and installs it on your Dynamics 365 Business Central.

Go live + support

You go live in about 2–4 weeks, with a post-launch support window.

About this Product

This is a build-to-order Microsoft Dynamics 365 Business Central extension — not an instant AppSource download. ECOSIRE designs, builds in AL, deploys as a per-tenant extension, and supports the app directly on your Business Central environment (cloud/SaaS or on-prem).

The app closes the gap between BC's native receivables and a modern AR operation. On the back end, table and page extensions hang promise-to-pay, dispute, and dunning-stage fields off Customer and Cust. Ledger Entry. A configurable dunning engine runs on the BC Job Queue, walking aging buckets and dispatching tiered reminder emails through your existing SMTP/Email setup — with hold logic so disputed or promised invoices are skipped automatically.

Customers get a branded self-service portal (hosted by ECOSIRE or embedded in your site) that authenticates against BC and reads live open invoices over the OData v4 / REST API. They view statements, raise a dispute, log a promise-to-pay, and pay online by card or ACH through the gateway you choose (Stripe is the default; Adyen, Authorize.Net, or your acquirer are supported). Settlements post back as Cash Receipt Journal lines via event subscribers.

AI-assisted cash application reads incoming bank and remittance data, matches receipts to open entries by amount, reference, and customer heuristics, and proposes applications for one-click approval — turning the messy part of cash app into review, not data entry. Power Platform / Dataverse integration is optional for Power BI collections dashboards and Power Automate escalations. Dedicated permission sets keep portal and automation access least-privilege.

You own the source. ECOSIRE delivers it to your tenant, documents it, and supports it.

What you get

Signed AL per-tenant extension (.app) built for your Business Central version, deployed to sandbox then production

Full AL source code in a Git repository handed over to your team — you own it

Configured dunning engine with your aging buckets, reminder cadence, and branded email templates

Customer payment portal deployed (ECOSIRE-hosted or embedded) and wired to your chosen payment gateway

Payment gateway integration configured and tested end-to-end, including post-back to Cash Receipt Journal

Permission sets, setup guide, and an admin/collector training session

30 days of post-go-live hotfix support, with an optional ongoing support and updates plan

Who this is for

AR / Collections Lead

Owns days-sales-outstanding and the aging report. Wants reminders to send themselves, promises and disputes tracked in one place, and cash to apply itself so the team chases real exceptions instead of typing payments.

Controller / Finance Manager

Needs receivables visibility and a clean audit trail. Cares that every portal payment and applied receipt posts back into Business Central correctly with least-privilege access and Power BI reporting on collections performance.

BC Administrator / IT Lead

Responsible for the tenant's health and upgrade path. Wants a clean per-tenant extension with proper permission sets, Job Queue scheduling, and event-based posting — no base-app hacks that break the next BC update.

How AR Automation & Customer Payment Portal for Business Central Compares

Criterion	ECOSIRE	Custom Build	Competitor
Customer self-service payment portal reading live BC data	Included	Partial support	Partial support
Automated tiered dunning on the BC Job Queue with hold logic	Included	Partial support	Included
Online card + ACH payment posting back to Cash Receipt Journal	Included	Partial support	Included
AI-assisted cash application against Cust. Ledger Entries	Included	Not included	Partial support
Promise-to-pay and dispute tracking native in BC	Included	Partial support	Partial support
Built to your exact aging buckets, gateway, and workflow	Included	Included	Not included
Full AL source code ownership in your Git repository	Included	Included	Not included
Installed and supported on your tenant by the builder	Included	Partial support	Not included

Frequently Asked Questions about AR Automation & Customer Payment Portal for Business Central

Is this an instant AppSource download?

No. This is a build-to-order extension. ECOSIRE builds it in AL for your specific Business Central version and configuration, then installs it as a per-tenant extension on your environment. You are not buying a self-serve AppSource listing — you are buying a built, deployed, and supported solution.

How long does delivery take?

Typical lead time is 3 to 5 weeks from kickoff, depending on your payment gateway, portal branding, and how much dunning/dispute customization you need. We start with a short scoping call, build and demo in your sandbox, then deploy to production after you sign off. The $599 price covers the standard build; heavy custom scope is quoted separately before any work starts.

What ongoing support and updates do I get?

Every build includes 30 days of post-go-live hotfix support. After that, an optional support plan covers BC version-compatibility updates, gateway changes, and enhancements. Because you receive the full AL source in your own Git repository, your team can also maintain or extend it independently.

Which payment gateways and rails are supported?

Stripe is the default and supports both card and ACH. We also integrate Adyen, Authorize.Net, or your existing acquirer/PSP. The portal collects payment, the gateway processes it, and confirmed settlements post back into Business Central as Cash Receipt Journal lines via event subscribers.

Will it survive Business Central upgrades?

Yes. It is delivered as a per-tenant extension using table extensions, page extensions, and event subscribers — never base-app modifications. That is the supported Microsoft pattern, so your BC cloud upgrades proceed normally. We re-test against new major BC releases as part of the optional support plan.