Case Study

How a Lahore Pharmacy Chain Achieved 99.2% Inventory Accuracy with Odoo

ECOSIRE deployed Odoo POS with barcode scanning across all 12 branches, connected to a centralized inventory system with lot-level tracking and automated expiry management. FIFO (first-expiry-first-out) rules were configured to ensure near-expiry stock is always dispensed first. An automated inter-branch transfer system was implemented that identifies slow-moving stock approaching expiry and suggests transfers to higher-demand branches. Purchase was centralized with an approved supplier catalog and negotiated price lists, with branch managers raising requisitions rather than placing orders directly. A near-expiry dashboard alerts the procurement team 90/60/30 days before batch expiration.

Key Facts

Location
Pakistan
Industry
Healthcare
Company Size
60-80 employees
Implementation
10 weeks
Apps Used
Odoo ERPPoint of SaleInventoryPurchaseAccountingBarcode
Software Replaced
QuickBooks Desktop + manual stock registers at each branch

The Challenges

Expired Medicine Write-Offs

Without automated expiry tracking, pharmacists discovered expired stock only during monthly shelf checks. Medicines with short shelf life frequently expired in slower-moving branches while faster branches ran out of the same items. Annual write-offs due to expired stock exceeded PKR 1.8M.

No Inter-Branch Stock Visibility

Each of the 12 branches maintained its own stock register. When a customer asked for a medicine that was out of stock, the pharmacist had to call other branches one by one to check availability. There was no system-level view of where any medicine was across the chain.

Supplier Pricing Inconsistency

Different branches negotiated independently with pharmaceutical distributors, resulting in the same medicine being purchased at 3-4 different price points across locations. The procurement team had no visibility into what each branch was paying until end-of-month reconciliation.

The Results

99.2%
Inventory Accuracy
Barcode scanning at every transaction point — receiving, dispensing, transfers — brought system accuracy from 82% to 99.2%.
65% reduction
Expired Stock Write-Offs
Automated FIFO dispensing and inter-branch transfers reduced annual expired medicine write-offs from PKR 1.8M to PKR 630K.
PKR 2.1M annually
Procurement Savings
Centralized purchasing with negotiated price lists eliminated multi-branch pricing discrepancies, saving PKR 2.1M per year.
40% shorter
Customer Wait Time
Real-time cross-branch stock visibility lets pharmacists locate and arrange transfer of out-of-stock items within minutes.
We used to throw away medicines worth lakhs every quarter because nobody tracked expiry dates properly across 12 branches. Now the system tells us exactly which batches are approaching expiry and which branch needs them. The savings in the first year more than covered the entire implementation.
Dr. Hassan Mehmood, Chief Pharmacist & Co-founder

What's Next

The chain plans to add a customer-facing mobile app for prescription uploads and home delivery orders, integrated with their Odoo inventory. They are also evaluating ECOSIRE custom development for DRAP regulatory compliance reporting.

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