How a Pakistani IT Consultancy Improved Project Profitability by 22% with Odoo
ECOSIRE consolidated the entire project lifecycle into Odoo — from CRM lead capture through project delivery and post-delivery support. Each project was configured with budgeted hours and a cost rate per team member, providing real-time profitability dashboards that compare actual hours against budget. Timesheets were integrated directly into the project task workflow, so developers log time against specific tasks rather than a generic project. Automated weekly timesheet reminders and manager review workflows reduced missed entries. For time-and-material clients, approved timesheets automatically generate monthly invoices. The Helpdesk module captures post-delivery support tickets and tracks them against SLA terms in the original contract.
Key Facts
The Challenges
Invisible Project Profitability
The company ran 15-20 concurrent client projects, but profitability was only calculated after project completion — often revealing that fixed-price projects had consumed 30-40% more developer hours than estimated. With time tracking in Harvest and invoicing in QuickBooks, there was no real-time view of earned value versus actual cost on any project.
Scattered Client Communication
Sales tracked leads in a spreadsheet, project managers used Jira for tasks, and the support team used email. When a client called about an ongoing issue, it took multiple internal messages to piece together the full picture. The same client information lived in four different systems with no cross-reference.
Under-Billing and Revenue Leakage
Time-and-material contracts required accurate hour logging and timely invoicing. Developers frequently forgot to log ad-hoc meetings, debugging sessions, and client calls. An internal audit estimated 15-20% of billable hours went uninvoiced simply because they were never recorded.
The Results
“We were profitable on paper but we had no idea which projects were actually making money. After ECOSIRE set up project-level P&L tracking, we discovered two of our largest clients were actually losing us money. We renegotiated those contracts and our overall margin jumped immediately.”
What's Next
The company is exploring ECOSIRE custom module development for automated resource planning that suggests optimal team composition based on skill requirements and availability. They also plan to launch a client portal for real-time project progress visibility.
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