Returns done properly: RMA authorization workflows, customer return portal, inspection and disposition, refunds/replacements/repairs, and supplier RMAs. Currently in development for Odoo 17, 18, 19; not yet available for purchase or download. Register interest for a release notification.
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Built around your workflow
Returns done properly: RMA authorization workflows, customer return portal, inspection and disposition, refunds/replacements/repairs, and supplier RMAs.
No DIY setup — a working app, built, installed and supported by ECOSIRE.
Start with a one-time build price. We scope it with you at kickoff.
ECOSIRE builds, configures and installs it on your Odoo.
You go live in about 2–4 weeks, with a post-launch support window.
RMA & Returns Management governs the full return loop: authorization requests through a customer portal, receiving with inspection and disposition (restock, repair, scrap), and resolution by refund, replacement, or credit — plus supplier-side RMAs. For e-commerce and electronics sellers where returns volume is significant and untracked returns leak straight off the bottom line. Planned features include RMA request portal with order lookup and photo upload, authorization rules by product, reason, and window, return labels through the Shipping Carrier Core, inspection checklists with disposition routing, refund and replacement automation, repair order linkage, supplier RMA tracking for defective stock recovery, and returns analytics by reason, product, and channel. This app is currently in development on the ECOSIRE build pipeline. It will ship first for Odoo 17, 18, and 19 simultaneously, with an ERPNext port following on the v15/v16 track — the same triple-version coverage as every live ECOSIRE app. One-time license, free updates within your major version. Register your interest on this page to be notified at launch and to help shape the first release.
RMA & Returns Management is available for Odoo 17, 18, and 19 on both Community and Enterprise editions. The compatibility badge on this page shows the exact versions currently shipped.
Yes. A 14-day free trial is available on request — contact [email protected] and we will send a time-limited license key you can install on a staging database.
A perpetual license for one Odoo database, the full source code, 12 months of email support, and 12 months of free updates for the Odoo version you purchased.
Most ECOSIRE modules install in under 30 minutes on a clean Odoo database. Integrations with marketplace APIs (Amazon, Shopify, eBay) typically require a 1-hour setup call to configure credentials and webhooks.
Your license remains active forever on the Odoo version you purchased. Optional renewal of support + updates is 50% of the original price per year — or buy a new license when you upgrade to a newer Odoo version.
Yes. Our certified team can install, configure, migrate data, train your staff, and run the first two weeks of go-live support. See our implementation services for packages and pricing.
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