Returns done properly: RMA authorization workflows, customer return portal, inspection and disposition, refunds/replacements/repairs, and supplier RMAs. Currently in development for Odoo 17, 18, 19; not yet available for purchase or download. Register interest for a release notification.
Illustrative previewReturns done properly: RMA authorization workflows, customer return portal,
inspection and disposition, refunds/replacements/repairs, and supplier RMAs.
No DIY setup — a working app, built, installed and supported by ECOSIRE.
Start with a one-time build price. We scope it with you at kickoff.
ECOSIRE builds, configures and installs it on your Odoo.
You go live in about 2–4 weeks, with a post-launch support window.
RMA & Returns Management governs the full return loop: authorization requests through a customer portal, receiving with inspection and disposition (restock, repair, scrap), and resolution by refund, replacement, or credit — plus supplier-side RMAs. For e-commerce and electronics sellers where returns volume is significant and untracked returns leak straight off the bottom line. Planned features include RMA request portal with order lookup and photo upload, authorization rules by product, reason, and window, return labels through the Shipping Carrier Core, inspection checklists with disposition routing, refund and replacement automation, repair order linkage, supplier RMA tracking for defective stock recovery, and returns analytics by reason, product, and channel. This app is currently in development on the ECOSIRE build pipeline. It will ship first for Odoo 17, 18, and 19 simultaneously, with an ERPNext port following on the v15/v16 track — the same triple-version coverage as every live ECOSIRE app. One-time license, free updates within your major version. Register your interest on this page to be notified at launch and to help shape the first release.
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