A NetSuite-native MENA payment gateway integration built to order: multi-country card and local debit capture, split payouts, refunds and settlement posting against your ledger. Built to order by ECOSIRE for Oracle NetSuite (build-to-order) — indicative price from $399.00 USD; request a quote for a scoped proposal.
A NetSuite-native MENA payment gateway integration built to order: multi-country card and local debit capture, split payouts, refunds and settlement posting against your ledger.
Built to order
A Gulf or wider MENA business collecting online payments typically ends up with two sources of truth: the gateway portal, which knows what was collected, and NetSuite, which knows what was invoiced. Nobody reconciles them continuously. Payments are keyed in from a portal export, split settlements to a partner or a marketplace seller are tracked in a spreadsheet, and the clearing account grows a balance nobody can explain.
The problem is worse for anyone operating a marketplace or a franchise model, where a single customer payment has to be divided between the platform and one or more merchants. NetSuite has no native concept of that split, so the money arrives as one lump and the payable to each merchant is worked out manually after the fact.
This is a build-to-order engagement. We build a MENA payment gateway connector as a native NetSuite customization inside your own account, against your own gateway merchant profile. It is not middleware you subscribe to and not a pre-packaged download.
A Suitelet initiates a hosted payment page from a Sales Order or Invoice, so the payer enters card details on the gateway, never in NetSuite. On an approved transaction the connector creates a Customer Payment applied to the target Invoice, or a Customer Deposit where you collect against a Sales Order before fulfilment. The gateway transaction reference, response code, payment method, scheme and issuing country are written to custom body fields so the audit trail sits on the transaction itself.
Where your gateway profile supports splitting a payment across multiple beneficiaries, the connector models that in NetSuite instead of leaving it in a spreadsheet. Each split leg is recorded on a custom record linked to the source transaction, the platform's share is posted as revenue and the merchant's share as a payable to the corresponding Vendor. When the split settlement is confirmed by the gateway, a Map/Reduce script clears the payable and posts the movement, so what you owe each merchant is a real NetSuite balance you can report and pay.
A User Event script on the Invoice produces a hosted payment link and merges it into your transaction email template, so collections can be worked from the Invoice record. For customers on stored payment tokens, a Scheduled script requests the charge on the agreed date and posts the resulting Customer Payment; declines are routed to a saved-search-driven exception queue with a defined owner and a retry rule rather than being silently dropped.
A RESTlet on a dedicated integration role receives gateway callbacks for authorization, capture, decline, refund, chargeback and dispute events. Payloads are signature-verified, logged to a custom record with the full request and response, and processed idempotently by gateway transaction reference so retries cannot double-post. Refunds initiated from a Customer Refund or Credit Memo pass through SuiteFlow approval before the gateway call is made, and the gateway result is written back before the NetSuite transaction is treated as complete. Chargebacks raise their own flagged record so finance sees the exposure while it is still contestable.
Daily settlement batches are parsed and reconciled: gross collections, gateway fees, refunds, chargebacks and FX differences post to the accounts and departments you nominate, producing a Deposit that ties to the bank credit. If you run OneWorld, each merchant profile is bound to a subsidiary so Saudi, UAE, Egyptian or Jordanian entities keep their own base currency, accounts and nexus treatment. Custom segments are populated on every posting so payment activity appears in the same reporting dimensions as the rest of the ledger, and where a fiscal document must carry the payment reference, we stamp it onto the transaction.
Merchant credentials are held in a secured custom record using NetSuite's secrets support and are excluded from script logs. The integration role holds only the permissions the connector needs. Every request, response and error is logged, and an operations saved search plus reminder surfaces anything unmatched, declined or stuck so it is worked rather than discovered at month-end.
MENA sellers invoicing from NetSuite who want collections to post themselves; marketplaces, franchises and platforms that must split a single payment between the platform and its merchants; and multi-entity groups running OneWorld with separate merchant profiles per country. It fits both card-not-present e-commerce and B2B collections against open invoices.
1. Scoping call. We review your gateway merchant profile, the countries, currencies and payment methods enabled on it, your invoicing and refund flow, your split-payment model if any, and your fee and clearing account structure. 2. Fixed quote. A written scope and a fixed price, agreed before development begins. 3. Build. Development runs in a Sandbox account as an SDF project under source control, typically two to four weeks depending on merchant profiles, split logic and settlement mapping. 4. Install in test. The bundle goes into your Sandbox and is exercised end to end on gateway test credentials — approval, decline, partial refund, split settlement, chargeback and a full settlement cycle — with your finance team reviewing every resulting posting. 5. Production. After sign-off the same SDF project deploys to production, live credentials are configured, callbacks are pointed at the production RESTlet, and we monitor the first live settlement cycles. 6. Support. A post-go-live support window covering defects and gateway API changes encountered during that period.
You own the SDF project and its source. We charge nothing per transaction, and your processing terms stay directly between you and your gateway.
A short call to confirm the workflow, your platform version and where the integration boundaries sit.
You receive a written scope and a fixed price. Nothing is built until you approve it.
We develop against a copy of your configuration and test it there. Typically two to four weeks.
We install on your instance, hand over the source, and support it for twelve months.
They owe money to dozens of merchants out of pooled customer payments and currently track each share in a spreadsheet outside the ledger. Split legs posted as Vendor payables and cleared on settlement confirmation turn merchant balances into reportable NetSuite figures.
They consolidate several country entities, each with its own merchant profile, currency and nexus, and cannot compare collections across them. Binding each merchant profile to a subsidiary with its own accounts and custom segments puts every entity's payment activity into one consistent reporting model.
They chase open invoices by phone and email and have no way to let a customer pay on the spot. A payment link generated from the Invoice, plus automatic application of the resulting payment, closes the invoice without a manual entry.
| Criterion | ECOSIRE | Custom Build | Competitor |
|---|---|---|---|
| Split payment legs posted as NetSuite Vendor payables | Included | Partial support | Not included |
| Automatic Customer Payment application to the correct Invoice | Included |
From $399.00
Starting point — quoted to your scope
| Partial support |
| Regional local debit schemes and MENA wallets covered | Included | Partial support | Partial support |
|---|
| Settlement reconciliation posting fees, refunds, chargebacks and FX | Included | Partial support | Not included |
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| Signature-verified, idempotent callback processing | Included | Partial support | Partial support |
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| Token-based recurring collection with an exception queue | Included | Partial support | Partial support |
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| Per-merchant-profile binding to a OneWorld subsidiary | Included | Partial support | Not included |
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| Source code and SDF project owned by the customer | Included | Included | Not included |
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