Magento / Adobe Commerce Connector

The problem

Adobe Commerce is where serious B2B selling happens in the NetSuite mid-market, and B2B is exactly where generic connectors fall apart. A B2C connector needs to move an order and a stock number. A B2B storefront needs customer groups, company accounts, negotiated price lists, tier pricing by quantity, credit terms, tax exemption certificates, requisition lists and multiple ship-to addresses per account — all of which already exist in NetSuite as Customer records, Price Levels, Quantity Pricing, Terms and Tax Items, and none of which move by themselves.

So the same failure repeats: the storefront shows list price while NetSuite holds the negotiated price, a customer sees stock that is committed to someone else's order, credit-hold accounts still check out, and a controller spends the close reconciling web revenue against a system that was never told about it. Multi-store makes it worse — one Magento installation with three websites, five store views and two currencies has to land in the right NetSuite subsidiary with the right nexus every time.

What ECOSIRE builds

A NetSuite customization written in SuiteScript 2.1 and delivered as an SDF project / unmanaged bundle installed in your own account.

### Order and quote ingestion A Map/Reduce script reads orders from the Magento REST API, or a RESTlet accepts a push from Magento the moment an order is placed. Each order becomes a Sales Order in NetSuite with the correct entity, subsidiary, location, department, class and — where you use it — a custom segment identifying the website or store view. Where your process needs approval before fulfilment, the order can land as an Estimate/Quote and convert to a Sales Order through SuiteFlow once approved, so the storefront never bypasses your internal controls.

### B2B customer and company mapping Magento customer groups map to NetSuite customers, and Magento company accounts map to a parent Customer with child records or contacts underneath. Registered B2B buyers are matched on email and a stored Magento customer id in a custom field. Terms, credit limit, credit hold status, tax exemption and the assigned sales rep flow from NetSuite so that the storefront reflects the commercial relationship you actually agreed, not a default.

### Price lists and tier pricing This is the heart of a B2B build. NetSuite Price Levels and item Quantity Pricing are published to Magento as customer-group prices and tier prices, on the schedule you choose. Contract pricing held against specific customers can be pushed as customer-specific pricing so a logged-in buyer sees their own negotiated rate. Currency-specific price levels map to the matching Magento store view, so a European buyer and a US buyer each see the right number.

### Catalogue publishing Item data — name, description, attributes, weight, dimensions, images, and the item's status — is written outward to Magento products. Configurable products are supported through a mapping between the Magento parent/child structure and NetSuite Matrix Items, so a size-and-colour grid does not have to be maintained twice. Items can be created in Magento automatically or staged for merchandiser review.

### Inventory Availability is computed from Item Location Configuration and inventory saved searches across the locations you sell from, then pushed to Magento source items or default stock, depending on whether you use multi-source inventory. You define the formula — on hand, available, available less a safety buffer — and it can differ per website. User Event scripts on Item Receipt and Item Fulfillment allow an immediate push for constrained SKUs.

### Invoicing, fulfilment and money When an Item Fulfillment is created, shipment status, carrier and tracking are written back to the Magento order and its shipment record. Invoices raised in NetSuite — including consolidated invoicing for B2B accounts on terms — are pushed back so the buyer sees them in their account area. Magento credit memos become NetSuite Credit Memos applied against the originating invoice, and payments captured on the storefront post against the account your controller nominates.

### Multi-store and OneWorld One Magento installation with multiple websites and store views maps cleanly to multiple subsidiaries, locations, currencies and nexuses under OneWorld. Each website can carry its own item availability rule, price level, and custom segment value so channel and regional P&L reporting works from standard saved searches.

### Observability A custom sync-log record captures every request, response, retry and error with the record it touched. Saved searches and optional email alerts surface anything stuck. Failed records queue for retry and can be re-run individually.

Who this is for

Distributors, manufacturers and wholesalers running Adobe Commerce or Magento Open Source as a B2B or hybrid B2B/B2C storefront on NetSuite; businesses whose negotiated pricing lives in NetSuite and must be honoured on the web; and groups running several websites or store views that need each landing in the right subsidiary.

How delivery works

1. Scoping call. We review your Magento websites, store views, customer groups, price rules and product types alongside your NetSuite subsidiaries, price levels, item types and tax setup, and agree exactly which direction each data type flows. 2. Fixed quote. A written scope and a fixed price, before development starts. 3. Build. SuiteScript 2.1 scripts, custom records, saved searches, SuiteFlow workflows and deployments built to that scope. Typical build time is two to four weeks. 4. Sandbox install. Installed in your NetSuite sandbox against a Magento staging environment. You place real B2B test orders, check a tier price end to end, and sign off. 5. Production. The tested artifact is installed in production with your approved mappings and script parameters. 6. Support window. A defined post-go-live period for defects and configuration adjustments, with the source in your account.

The code is yours. No per-order metering, no licence key, no dependency on us to keep it running.