Channel Manager Connector (SiteMinder / SynXis)

Name: Channel Manager Connector (SiteMinder / SynXis)
Brand: ECOSIRE
SKU: bc-hotel-channel-manager

Recursos Principais

Two-way connectivity to SiteMinder or SynXis via their published distribution APIs, mapped to your Business Central PMS

Real-time rate and availability push from BC out to Booking.com, Expedia and every connected OTA

Automatic import of OTA reservations into your Business Central reservation tables, no manual re-keying

Overbooking protection that caps channel-sellable inventory at true open availability

Inventory pooling across room types and channels to maximize sellable rooms without double-selling

Mapping layer translating OTA room codes and rate codes to your BC room types and rate plans

Event subscribers on reservation, rate and inventory changes that trigger outbound sync automatically

Job Queue-driven scheduled sync for unattended outbound push and inbound reservation polling

Sync log and error queue with retry handling so failed messages are visible and recoverable

Dedicated permission sets separating channel configuration from day-to-day reservation work

Delivered as a per-tenant AL extension installed on your own BC environment (cloud or on-prem)

Configurable rate derivation rules (per-channel markups, occupancy-based pricing) at mapping time

Feito sob encomenda, pronto para você

Sem configuração por conta própria — um app funcional criado, instalado e com suporte da ECOSIRE.

Você faz o pedido

Comece com um preço único de desenvolvimento. Definimos o escopo com você no início.

Nós criamos e instalamos

A ECOSIRE cria, configura e instala no seu Dynamics 365 Business Central.

No ar + suporte

Você entra no ar em cerca de 2–4 semanas, com um período de suporte pós-lançamento.

Sobre este Produto

Hotels running their property management on Microsoft Dynamics 365 Business Central lose money two ways at the distribution layer: stale availability that triggers overbookings, and manual re-keying of OTA reservations. The Channel Manager Connector closes both gaps by wiring your Business Central PMS directly to SiteMinder or SynXis as a two-way integration.

This is not an instant AppSource download. ECOSIRE designs, builds, installs and supports the connector as a per-tenant AL extension deployed onto your own Business Central environment (cloud or on-prem). We start from your room-type and rate-plan structure, map it to the channel manager's codes, and configure the sync the way your property actually operates.

On the technical side, the extension adds table and page extensions for room/rate mapping and channel configuration, event subscribers on reservation, rate and inventory changes, and codeunits that call the SiteMinder/SynXis APIs. Outbound rate and availability pushes and inbound reservation polling run through the Business Central Job Queue so sync continues unattended. Inbound OTA bookings are written into your PMS reservation tables; rate and availability changes flow outward in near real time. Overbooking protection and inventory pooling logic enforce that what an OTA can sell never exceeds true open inventory.

Dedicated permission sets scope who can configure channels and view the sync log. Because it is your own per-tenant extension, ECOSIRE can extend it for additional channels, Dataverse/Power Platform reporting, or custom mapping rules without waiting on a third-party vendor roadmap. You get the source, an installed working integration, and ongoing support.

O que você ganha

A working per-tenant Business Central AL extension (.app) installed on your environment

Channel configuration and full room/rate code mapping completed for SiteMinder or SynXis

Configured Job Queue entries for outbound push and inbound reservation polling

Permission sets for channel administrators and reservation staff

Source code and a short technical handover document for your BC partner or IT team

A configuration and operations runbook plus go-live support and post-launch fixes

Para quem é isso

Hotel Revenue / Distribution Manager

Owns rates and availability across Booking.com, Expedia and direct channels, and needs a single source of truth in Business Central that pushes everywhere instantly instead of logging into each extranet.

Front Office / Reservations Lead

Tired of manually copying OTA bookings into the PMS and chasing overbookings; wants reservations to land in Business Central automatically with inventory protected.

Hotel IT Manager / BC Administrator

Responsible for the Business Central tenant and wants the integration delivered as a clean, supported per-tenant extension with proper permission sets and a maintainable sync log, not a fragile script.

Como Channel Manager Connector (SiteMinder / SynXis) se compara

Critério	ECOSIRE	Construção personalizada	Concorrente
Two-way SiteMinder / SynXis sync with BC PMS	Incluído	Suporte parcial	Suporte parcial
Delivered installed and configured for your property	Incluído	Não incluído	Não incluído
Overbooking protection and inventory pooling	Incluído	Suporte parcial	Suporte parcial
OTA room/rate code mapping to your BC structure	Incluído	Suporte parcial	Suporte parcial
Source code and per-tenant extension ownership	Incluído	Incluído	Não incluído
Ongoing support and channel/version updates by the builder	Incluído	Suporte parcial	Suporte parcial
No reliance on a third-party vendor roadmap for changes	Incluído	Incluído	Não incluído

Perguntas frequentes sobre Channel Manager Connector (SiteMinder / SynXis)

Is this available as an instant download from Microsoft AppSource?

No. This is a build-to-order solution. ECOSIRE designs, builds, installs and configures it as a per-tenant AL extension on your own Business Central environment. There is no instant AppSource download because every property has a different room-type, rate-plan and channel-manager setup that has to be mapped before the connector is useful.

How long does delivery take?

Typical lead time is about 3 to 5 weeks from kickoff, depending on the number of room types, rate plans and channels, and on how quickly your SiteMinder or SynXis API credentials are provisioned. The schedule covers requirements and mapping, AL development, a sandbox sync test against your channel manager, then production install and go-live support. We confirm exact dates after the scoping call.

Do you support SiteMinder, SynXis, or both?

We build for whichever one you use. Each engagement targets your specific channel manager and its API. If you run both, or want a second channel manager added later, we extend the same per-tenant extension since you own it.

What happens to ongoing support and updates after launch?

ECOSIRE provides ongoing support for the installed extension, including fixes, mapping changes for new room types or rate plans, and adjustments when SiteMinder, SynXis or a Business Central version update changes behavior. Because the connector runs as your own per-tenant extension with source handed over, you are never locked out, and support terms are agreed up front rather than tied to a third-party vendor roadmap.

How does overbooking protection actually work?

The connector treats true open availability in Business Central as the ceiling. Inventory pooling logic calculates sellable rooms per type, and outbound availability pushes never expose more than that ceiling to the OTAs. When a reservation arrives from any channel, availability is recalculated and re-pushed so the other channels are decremented, which is what prevents two OTAs from selling the last room.