What Is Field Service Management?

Definition: Field service management (FSM) software coordinates and optimizes work performed at customer locations, including scheduling technicians, tracking travel time, managing worksheets, capturing signatures, and generating invoices from field activities.

Field Service Management Explained

Odoo Field Service integrates with Project, Timesheets, and Invoicing to provide: task scheduling with calendar views, mobile-optimized worksheets (custom templates for each service type), GPS-based technician tracking, on-site parts usage from Inventory, customer signature capture, and automatic timesheet/invoice generation. Ideal for HVAC, solar installation, IT support, and maintenance companies.

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