Case Study

How a Karachi Law Firm Reduced Administrative Overhead by 45% with Odoo

ECOSIRE digitized the entire practice management workflow in Odoo. Each case was configured as a project with structured phases matching litigation milestones or transaction stages. The Documents module replaced the physical filing room with a searchable digital archive, organized by case, client, and document type. Timesheets were integrated into daily workflows with a timer widget — lawyers start a timer when beginning any billable activity, and the system logs time against the specific case. A CRM pipeline was configured for client intake with automated conflict-of-interest checks against the existing client database and template-based engagement letter generation. Court date and deadline management was built into the project module with escalating reminders at 14/7/3/1 days before each date.

Key Facts

Location
Pakistan
Industry
Legal
Company Size
40-55 employees
Implementation
8 weeks
Apps Used
Odoo ERPProjectTimesheetsDocumentsInvoicingCRMAccounting
Software Replaced
Paper case files + basic billing software + shared network drives

The Challenges

Paper-Based Case Management

The firm managed over 300 active cases across corporate, litigation, and real estate practice areas. Case files were physical folders stored in a central filing room. Lawyers spent 20-30 minutes per day locating files, and when multiple lawyers needed the same file simultaneously, work stalled. Critical court dates were tracked on wall calendars and personal diaries, with no system-level reminders.

Billable Hour Leakage

Lawyers recorded billable hours in personal notebooks and submitted them weekly for invoicing. An internal review found that lawyers consistently under-reported billable activities — quick phone consultations, email drafting, and document reviews were frequently omitted. Estimated revenue leakage was 25-30% of actual billable work.

Client Intake Bottleneck

New client onboarding involved manual conflict-of-interest checks across physical records, which could take 2-3 days. Engagement letters were drafted from scratch for each client. The slow intake process frustrated prospective clients, with the firm estimating 15-20% of new leads chose competitors due to response time.

The Results

45%
Administrative Overhead Reduction
Digital case files, automated document routing, and template-based correspondence cut administrative staff time by 45%.
30% improvement
Billable Hour Capture
Timer-based time tracking captured 30% more billable hours than the previous notebook-based system, adding PKR 8.4M in annual billings.
3 days to 4 hours
Client Intake Speed
Automated conflict checks and template engagement letters reduced new client onboarding from 2-3 days to under 4 hours.
Zero in 12 months
Missed Court Dates
Automated deadline tracking and multi-level reminders eliminated missed court dates entirely since system deployment.
Running a law firm on paper files in 2025 was embarrassing, but we resisted change because lawyers are creatures of habit. ECOSIRE made the transition painless — within two weeks, even our most senior partners preferred searching for documents in Odoo over walking to the filing room.
Advocate Ayesha Siddiqui, Senior Partner

What's Next

The firm is implementing Odoo Sign for digital contract execution with clients and opposing counsel. They also plan to deploy a client portal where clients can securely view case progress, uploaded documents, and billing statements.

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