Case Study

How a Dubai Fashion Brand Unified 5 Sales Channels with ECOSIRE Marketplace Integration

ECOSIRE deployed its multi-channel marketplace connectors to centralize all five sales channels into a single Odoo instance. Real-time webhook-driven inventory sync ensured stock levels updated within seconds of any sale, regardless of which platform it originated from. All orders flow into a unified fulfillment queue with auto-generated packing slips and carrier-specific shipping labels. A custom profitability dashboard was built showing per-SKU margin analysis across all channels, factoring in platform commissions, shipping costs, and return rates.

Key Facts

Location
UAE
Industry
Retail
Company Size
35-50 employees
Implementation
6 weeks
Apps Used
Odoo ERPInventorySalesECOSIRE Shopify ConnectorECOSIRE Amazon ConnectorECOSIRE Noon Connector
Software Replaced
Standalone Shopify admin + separate Amazon/Noon seller dashboards

The Challenges

Chronic Overselling During Flash Sales

The brand ran weekly flash sales across Shopify, Amazon.ae, and Noon simultaneously. Because inventory was updated manually across platforms, popular sizes would sell out on one channel while still showing available on others, leading to 40-60 cancelled orders per week and mounting negative reviews.

Fragmented Order Fulfillment

The warehouse team worked from three different dashboards to process orders. Each platform had its own packing slip format and shipping label requirements. Staff spent nearly two hours each morning just printing and sorting orders by channel before picking could begin.

No Unified Analytics

The founder had to pull separate reports from Shopify Analytics, Amazon Seller Central, and Noon Dashboard to understand total sales. Calculating true profitability per SKU across channels — after accounting for different commission rates and shipping costs — required a full day of spreadsheet work each month.

The Results

97% reduction
Overselling Incidents
Weekly cancelled orders due to stock discrepancies dropped from 40-60 to under 2 per week.
60% faster
Fulfillment Speed
Average time from order placed to shipped decreased from 26 hours to 10 hours through unified picking and packing.
AED 180K increase
Monthly Revenue Growth
Reduced cancellations and faster shipping improved marketplace rankings, driving an additional AED 180,000 in monthly sales within 4 months.
We used to dread flash sale days because we knew the overselling complaints would follow. After ECOSIRE connected everything, we ran our biggest sale ever — 1,200 orders in 6 hours — with zero stock discrepancies. That was the moment we knew the investment had paid for itself.
Fatima Al-Hashemi, Founder & CEO

What's Next

The brand is expanding to the Saudi market via a new Shopify storefront and plans to connect it through the same ECOSIRE integration layer. They are also exploring the ECOSIRE returns management module to automate size-exchange workflows across all channels.

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